blonde poker forum
Welcome, Guest. Please login or register.
March 28, 2024, 03:49:22 PM

Login with username, password and session length
Search:     Advanced search
2272476 Posts in 66752 Topics by 16945 Members
Latest Member: Zula
* Home Help Arcade Search Calendar Guidelines Login Register
+  blonde poker forum
|-+  Poker Forums
| |-+  The Rail
| | |-+  Barred from Grosvenor Casinos
0 Members and 1 Guest are viewing this topic. « previous next »
Pages: 1 2 3 4 5 [6] 7 8 9 10 ... 12 Go Down Print
Author Topic: Barred from Grosvenor Casinos  (Read 52630 times)
tikay
Administrator
Hero Member
*****
Offline Offline

Posts: I am a geek!!



View Profile
« Reply #75 on: March 05, 2018, 08:25:44 AM »

Results..


UNBANNED!

Thanks to those who believed my side of the story and offered advice Smiley


Congrats! Just out of curiosity did you arrange a meeting with them in person or was it all sorted out via email?

Morning Mr Flip Flop.

Ging may not see your post, as he is not a regular blonde reader, he mainly frequents the Sky Poker forum, so I'll reply, & if he sees it & replies himself, all the better.

The whole thing was done by written communication by Ging & others who supported his claim for reinstatement, & no face to face meet was required.

Since then, I had the pleasure of meeting Ging & Mrs Ging, & I'm sure it was the right decision, as he seems a genuine & honest young man, albeit maybe he made a few little mistakes when he was a young Student, as most of us have. 

The problem in these cases is finding a way to bypass the "generic reply" Department, & finding someone who will genuinely review the case.
Logged

All details of the 2016 Vegas Staking Adventure can be found via this link - http://bit.ly/1pdQZDY (copyright Anthony James Kendall, 2016).
AceGing
Newbie
*
Offline Offline

Posts: 29


View Profile
« Reply #76 on: March 05, 2018, 10:52:57 AM »

Results..


UNBANNED!

Thanks to those who believed my side of the story and offered advice Smiley


Congrats! Just out of curiosity did you arrange a meeting with them in person or was it all sorted out via email?

Morning Mr Flip Flop.

Ging may not see your post, as he is not a regular blonde reader, he mainly frequents the Sky Poker forum, so I'll reply, & if he sees it & replies himself, all the better.

The whole thing was done by written communication by Ging & others who supported his claim for reinstatement, & no face to face meet was required.

Since then, I had the pleasure of meeting Ging & Mrs Ging, & I'm sure it was the right decision, as he seems a genuine & honest young man, albeit maybe he made a few little mistakes when he was a young Student, as most of us have. 

The problem in these cases is finding a way to bypass the "generic reply" Department, & finding someone who will genuinely review the case.

That's correct, I didn't have any success via the normal reinstatement procedures, receiving automated responses and after two or three attempts over the years, I began to receive to response at all.

I did arrange a meeting with the new GM at the local casino but I believe the decision to reinstate me had already been made by powers higher up. I did feel it was important to go in and see him though even if it didn't change the outcome, he now comes over and chats to me whenever he is walking across the floor so it is nice that the GM is ok with me being allowed back in.
Logged
Flippetyflop
Probation
*
Offline Offline

Posts: 3


View Profile
« Reply #77 on: March 06, 2018, 06:15:28 PM »

Thanks Gings/Tikay - and congrats on getting yourself back in!
Logged
Olleh1
Probation
*
Offline Offline

Posts: 1


View Profile
« Reply #78 on: March 18, 2018, 08:27:42 PM »

Hi I’m also barred from Grovesnor casino for no apparent reason . I’m going to try what you’ve done , where do I find their email addresses ?
Thanks
Logged
RED-DOG
International Lover World Wide Playboy
Global Moderator
Hero Member
*****
Offline Offline

Posts: 46911



View Profile WWW
« Reply #79 on: March 19, 2018, 07:23:29 AM »

Hi I’m also barred from Grovesnor casino for no apparent reason . I’m going to try what you’ve done , where do I find their email addresses ?
Thanks

Hi Olleh, welcome to blonde.

AceGing wasn't barred for no apparent reason. He knew why he was barred and so could at least argue his case.

How long have you been barred, what were the circumstances when it happened, did they say anything when it happened, did you ask why at the time or since?
Logged

The older I get, the better I was.
ukpkrpro
Newbie
*
Offline Offline

Posts: 17


View Profile
« Reply #80 on: April 21, 2018, 07:55:34 PM »

Hi Guys

I would be really interested in getting those two e mail addresses if possible, I couldn't find them when I did a search online but to be fair I didn't know where to start. I sent an email to reinstatement@rank.com and tried to copy them in by guessing their e mails but they bounced back .my guess was theirname@rank.com 
I am trying to be reinstated after being banned in 2004, after trying to get into a Grosvenor in 2015 I was told that I was banned in 2004 and there was no reason for the ban on file. I can honestly say that I have never broken any of their rules but I did use my local Grosvenor as an alibi during a court case in 2004 the security manager was called into court to give evidence which cleared me but as he was an ex police officer I got the feeling that he didn't want to help me.Although I was cleared of that particular offence I was convicted of another during the same trial but I have never heard of a casino banning somebody for previous dubious character traits, in fact I know a number of people with far worse records than mine who are made welcome at Grosvenor casinos

Anyway any help I can get would be greatly appreciated as I am now hoping to take poker more seriously and would like to have access to tournaments like the Goliath and GUKPT tours

Many Thanks

Terry P
Logged
Longines
Gamesmaster
Hero Member
*****
Offline Offline

Posts: 3798


View Profile
« Reply #81 on: April 22, 2018, 11:33:21 AM »

Welcome to blonde Terry.

The chances of getting anything resolved via email relating to an incident 14 years ago is slim IMO. Go to your local G, ask when it would be convenient to have a chat with the General Manager and explain your situation.
Logged
ukpkrpro
Newbie
*
Offline Offline

Posts: 17


View Profile
« Reply #82 on: April 22, 2018, 04:56:13 PM »

Hi Longines

Back in 2015 when I tried to get into the G in Leicester square I spoke to the manager, he was very nice about the whole thing but said he couldn't overturn a ban if he didn't know the reason I was banned in the first place, I have since had a telephone conversation with the manager of Luton casino which is my local and the conversation went the same way. I spoke to a player who is a regular at the Vic and he said my best chance was to send an e mail to the team who deal with reinstatements and copy in a couple of the top bosses. I found this thread and infact this site after googling  "overturning a Grosvenor ban "  I have sent the e mail to the reinstatement@rank.com address but would like to follow it up with an e mail to anybody that may be able to help. So if anybody could provide me with the relevant information I would be very grateful

Many thanks

Terry P
Logged
ripple11
Hero Member
*****
Offline Offline

Posts: 6330



View Profile
« Reply #83 on: April 22, 2018, 08:13:22 PM »


 I was convicted of another during the same trial but I have never heard of a casino banning somebody for previous dubious character traits, in fact I know a number of people with far worse records than mine who are made welcome at Grosvenor casinos



The security mgr seems to have pushed the banned button. If the company didn't require a reason to be written down on file (doesn't seem right?) then I think you might to struggle to get them to overturn a ban they are unsure about.
Logged
ukpkrpro
Newbie
*
Offline Offline

Posts: 17


View Profile
« Reply #84 on: April 22, 2018, 11:36:14 PM »

I was kind of hoping it might work the other way
The ban was put in place 14 years ago and there is no reason on file so maybe they would give me the benefit of the doubt and let me back in
after all if I had been caught cheating or been aggressive or abusive to staff or customers that would definitely have been recorded and those are the only reasons I can think of that it would be justifiable to keep somebody banned after 14 years
That's why I would like to get the e mail addresses for the two top guys in the hope that one of them is prepared to help

Terry P
Logged
ripple11
Hero Member
*****
Offline Offline

Posts: 6330



View Profile
« Reply #85 on: April 23, 2018, 10:03:13 AM »

I was kind of hoping it might work the other way
The ban was put in place 14 years ago and there is no reason on file so maybe they would give me the benefit of the doubt and let me back in
after all if I had been caught cheating or been aggressive or abusive to staff or customers that would definitely have been recorded and those are the only reasons I can think of that it would be justifiable to keep somebody banned after 14 years
That's why I would like to get the e mail addresses for the two top guys in the hope that one of them is prepared to help

Terry P


The CEo of Rank is henry.birch@rank.com...but that's a bit too high, you need mgt of Grosvenor.

Martin Pugh is MD of Grosvenor, as far as I can see....but cant find an email, although I would guess it would be like the one above!

Logged
ripple11
Hero Member
*****
Offline Offline

Posts: 6330



View Profile
« Reply #86 on: April 23, 2018, 10:08:44 AM »

 Have you had any reply from reinstatement@rank.com?

When I was helping a friend, we got an acknowledgement....and then several months later, after sending a reminder, we got a rejection. They said he could appeal again, in a few months time. He was then successful !
Logged
ukpkrpro
Newbie
*
Offline Offline

Posts: 17


View Profile
« Reply #87 on: April 23, 2018, 12:02:39 PM »

Hi ripple11

Martin Pugh no longer works for Rank, I got an automated e mail telling me that
Within an hour of e mailing Henry Birch I got an e mail from the reinstatement team lifting my ban
I assume the timing was a coincidence but I am very happy


Terry P



Logged
Marky147
Hero Member
*****
Offline Offline

Posts: 22796



View Profile
« Reply #88 on: April 24, 2018, 06:29:34 PM »

Congrats on getting a good result*

*Unless you knock me out of a tourney in the future Grin

Logged

ripple11
Hero Member
*****
Offline Offline

Posts: 6330



View Profile
« Reply #89 on: April 24, 2018, 08:38:41 PM »

Nice one Terry 
Logged
Pages: 1 2 3 4 5 [6] 7 8 9 10 ... 12 Go Up Print 
« previous next »
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Page created in 0.144 seconds with 21 queries.