Blonde poker - withdrawing cash

[booder]

Can i deposit & withdraw from BP thru my Neteller a/c without having to register a credit or debit card?

Its not that complicated Shirley?

   shirley and    to blonde

tell us a bit about yourself

[tikay]

I spoke to The Big Suit in Gibralter tonight (Wednesday) at 7pm, & I have agreed to get back to him on Thursday.

He told me he was liasing with his Accounts Team to try & relax the rules to a more "workable" level.

The indiividual queries are all being looked at with a view to engineering a quick solution.

On behalf of blonde, I apologise for this hassle, but as Big Suit says, it is being looked at urgently.

We (blonde) are not "pushing" the Cardroom too hard until we have got these irritating anamolies & glitches ironed out. I anticipate a speedy resolution.

We do appreciate your frustrations, & your patience is appreciated.

We are getting there.

Bizarrely, I am trying to Deoposit some cash INTO my Account in the room, & they won't let me until I have registered my Card, which as you all know, is a bit of a ballache right now! So the Network-wide $200 Freezeout at Midnight, which I try to play whenever I am at home, I played in - & cashed last night - on Blue Square! So I could have had plenny in my blonde Account if only I had been able to deposit. Weird.....

[RobS]

Just disgusting behaviour. What are they thinking? What does this say to the customer? If you lose, you can withdraw money via your debit card, but if you win, you can't.

This is quite common. PokerStars definitely have the exact same policy with regards to withdrawals onto UK Debit cards. I'm certain it must be for security reasons rather than to deter winning players from withdrawing their profits.

[matt674]

thanks nemesis,

so you can withdraw to your debit card....but only if you lose?

Thats not quite how it works - you can withdraw at any time, win lose or draw but you can only withdraw back to the card upto the amount you deposited. This happened with me on pokerstars just recently when i tried to withdraw - normally i just withdraw direct to neteller and request a cheque from them. Because i had recently made a deposit using by UK debit card to take advantage of their 20% deposit bonus, a message came onto the screen to say that the first $600 of my deposit request would go back onto my debit card then the remainder would be sent to my neteller account.

If however i'd have lost $200 of the $600 that i deposited and had decided that i didnt want to play there anymore i could have withdrawn all of the remaining $400 back to my card without any problems.

I've never had any problems and never had anyone request any proof of my personal details from pokerstars and having suffered first hand as a victim of identity theft i'm glad of it. To be honest though as i used to use betting sites and poker sites a lot i always read the deposit and withdrawal terms and conditions before opening an account and if i saw something i didnt like then i didnt open an account. Taking 5 or 10 minutes out just to read through something isnt much time to spend to ensure that you arent spending hours trying to sort out problems that could have been avoided in the first place.

[matt674]

i still dont know anyone who has had it happen to them.....

About 8 months ago i lost £1900 from my bank account after somebody rang their telephone banking system pretending to be me. They managed to convince the indian call centre that they were me (mainly because the security questions asked were just (a) what is your date of birth and (b) what is your mothers maiden name - both answers are easily available from any of these genealogy / family tree websites). They then proceeded to change all the passwords on my account, they changed my address and they withdrew £1900 to an account of a person with an african sounding name.

Fortunately i always check my bank account on-line every morning and the following morning became worried when i couldnt get into my account using my usual password. When i rang the foreign call centre they asked me my name and to give them my address for verification. When i gave them my address they asked me "are you sure?", i started laughing and said yes to which they replied "well thats not what it says on our screen"! Realizing something was seriously wrong i told them to suspend my account - they said "we cant until you can confirm who you say you are". I hung up and went straight to the bank and camped outside their door instead of going to work.

As soon as they opened the doors i showed the person my card and asked them to print me a statement. When they gave me the statement i immediately noticed that my address had been changed to one in Hounslow, Middlesex and that £1900 had been transfered to a "Mr. Cayambo". I reported it immediately and they told me to report it to the police, get a crime number and return back to the branch which i duly did. The bank then set about changing my details back to what they were and deleting any record of the Hounslow address to ensure that none of my details were sent there.

I complained about the slack security that the bank uses at its call centre and they apologized saying that there were extra security questions that the bank could ask but only after the customer tells the bank to do so. SO I WOULD ADVISE ANYONE TO CONTACT THEIR BANK AND ASK WHAT SECURITY QUESTIONS ARE ASKED FOR TELEPHONE AND ONLINE BANKING INCASE THEY NEED TO BE CHANGED. It made me laugh when the clerk at the bank told me "instead of giving the correct answers to the extra security questions - give us an answer that only you will know therefore no-one will be able to look up the answer". I replied "So let me get this straight, you want me to give you fraudulant information in order for me to keep my account secure?". The answer "yes" lolol.

So while we are changing all the details the clerk informs me that it appears as though £1700 of the £1900 transferred had been withdrawn from a bank in Hounslow at 4:02pm the previous day. He told me that was odd as usually they take all the money out in one hit and then close the account. While we were in the middle of changing back all my details the screen suddenly changed and the words "security alert" started flashing in big letters across the screen. Then anything the clerk did wouldnt let him back into my account. After 15 minutes of messing about he managed to get back into my details and it turned out that "Mr Cayambo" had tried ringing the call centre again trying to transfer more money out of my account - but as he didnt know any of my new security details because i had only just made them up it automatically locked my account and froze it. (giving me peace of mind that the security does work)

They managed to trace the number that the call was made from but whether anyone was caught the bank never told me. I've not had any problems with my bank account since and about 5 weeks after the money had been transferred out of my account they did give me my money back with interest. How they got hold of my details is a mystery still as i am always careful about who i give my account details to and anything at my house with any of my details on that i dont have to keep immediately gets shredded. Thankfully i am security conscious and i keep track of my account every morning, my boss said if it had been him then they'd have managed to do it every day for a month until he got his statement as thats the only time he ever checks it!

[AndrewT]

Blimey Matt, that was a bummer.

Not being able to put more money back on a card than came off it is an anti-money laundering thing. It's to prevent things like what happened to Matt. Someone changes an account's details (like Matt's African friend did) then deposits using a card. Once that goes through OK with no problems, the fraudster organises a chip dump to themselves from associates with stolen cards/dirty money/whatever then withdraws back to their card and disappears into the night.

Matt's right - you should shred all documents with personal information, as well as not take part in these 'What's your porn star name' emails/websites as some of them are just traps to get the answers to common security questions (mother's maiden name/name of first pet/school etc).

I know I've said it before, but poker rooms don't make it difficult for you to get your hands on your money just to be difficult - it's not good business to go out of your way to annoy your customers without good reason. The millions and millions of dollars' worth of fraud which happens every year is the reason for all these safeguards.

[Teacake]

Can i deposit & withdraw from BP thru my Neteller a/c without having to register a credit or debit card?

Its not that complicated Shirley?

3rd time lucky maybe?

Has anyone deposited & withdrawn from Neteller without having to register a card?

[tikay]

Good news expected on the "withdrawing money jolly easier from your blondepoker Account" is VERY imminent......"

[The Baron]

Ok guys heres the latest from Bowmans:

*As of 8PM this evening withdrawls can be made up to £300 to the same card as the deposit without registration.*

A few points.

- After £300 all cards will have to be registered
- The time of 8PM is approximate, please allow for a delay for Bowmans to process the information to all of their departments and draw up our T's and C's
- This is not something for Tribecca or even Bowmans, it is for blondepoker only, well done to Jon Sullivan for making it possible
- For larger deposits/withdrawls your best bet is to use Neteller if you do not wish to register your card

Thank you for your patience.

[matt674]

3rd time lucky maybe?

Has anyone deposited & withdrawn from Neteller without having to register a card?

I've never deposited onto Neteller but i always use them to withdraw funds. I've never had to register a card as i always request a cheque from them, they charge me £2 per cheque but their exchange rate from the poker sites is usually a lot better than the exchange rate my bank would offer so i always think its well worth it.

From withdrawing the money from pokerstars it gets into my neteller account within 48 hours and requesting a cheque from neteller usually takes another 48 hours on top of that so if i withdraw money on the sunday night from pokerstars i've always had my cheque arrive for friday so i can bank it.

[tikay]

Ok guys heres the latest from Bowmans:

*As of 8PM this evening withdrawls can be made up to £300 to the same card as the deposit without registration.*

A few points.

- After £300 all cards will have to be registered
- The time of 8PM is approximate, please allow for a delay for Bowmans to process the information to all of their departments and draw up our T's and C's
- This is not something for Tribecca or even Bowmans, it is for blondepoker only, well done to Jon Sullivan for making it possible
- For larger deposits/withdrawls your best bet is to use Neteller if you do not wish to register your card

Thank you for your patience.

And I can confirm (though will do it properly elsewhere) that Aaron has joined the the staff of Team Blonde. Amongst the hats he will wear is "I'm in charge of the interface between blonde & Bowmans & my job is to work with them to help make the Cardroom user-friendly". It's a big hat.

He had a meet with them this afternoon & it looks like it's gone pretty well.

[totalise]

3rd time lucky maybe?

Has anyone deposited & withdrawn from Neteller without having to register a card?

I've never deposited onto Neteller but i always use them to withdraw funds. I've never had to register a card as i always request a cheque from them, they charge me £2 per cheque but their exchange rate from the poker sites is usually a lot better than the exchange rate my bank would offer so i always think its well worth it.

From withdrawing the money from pokerstars it gets into my neteller account within 48 hours and requesting a cheque from neteller usually takes another 48 hours on top of that so if i withdraw money on the sunday night from pokerstars i've always had my cheque arrive for friday so i can bank it.

Matt

why don't you get a cheque direct from the poker-sites in GBP? I presume that you withdraw reasonable sums, and in my experience neteller scalps quite a lot off the rates, and charges you to w/d

on stars, they ship out a cheque at the same rate they got the currency at, so you are always going to get the $ converted to GBP at a better rate then neteller, and they dont charge you for sending a cheque (if its over $1k IIRC)

i used to use neteller quite a lot, but since the pokersites have bcome euro-friendly, my neteller account is pretty much obselete.

[matt674]

Matt

why don't you get a cheque direct from the poker-sites in GBP? I presume that you withdraw reasonable sums, and in my experience neteller scalps quite a lot off the rates, and charges you to w/d

on stars, they ship out a cheque at the same rate they got the currency at, so you are always going to get the $ converted to GBP at a better rate then neteller, and they dont charge you for sending a cheque (if its over $1k IIRC)

i used to use neteller quite a lot, but since the pokersites have bcome euro-friendly, my neteller account is pretty much obselete.

To be honest i only play on pokerstars and every time i've requested a withdrawal from their account the exchange rate they are offering has never been as good as the rate i've got from neteller. Also the first (and only) time i requested a cheque from pokerstars it took just over 2 weeks to arrive (though i have to admit that was feb 2004!!)

[totalise]

is your neteller a/c in $? I really kicked myself in the face when i set mine up in quid, thats where i got scalped.. if yours is in USD I can see why you dont face the same issues I do

[Teacake]

3rd time lucky maybe?

Has anyone deposited & withdrawn from Neteller without having to register a card?

I've never deposited onto Neteller but i always use them to withdraw funds. I've never had to register a card as i always request a cheque from them, they charge me £2 per cheque but their exchange rate from the poker sites is usually a lot better than the exchange rate my bank would offer so i always think its well worth it.

From withdrawing the money from pokerstars it gets into my neteller account within 48 hours and requesting a cheque from neteller usually takes another 48 hours on top of that so if i withdraw money on the sunday night from pokerstars i've always had my cheque arrive for friday so i can bank it.

Sorry Matt I didnt make myself clear, I actually meant has anyone deposited into Blonde Poker from Neteller & then been able to withdraw from BP to said Neteller a/c without having to register a card?

Thanks for trying to answer my question anyway