blonde poker forum

Poker Forums => The Rail => Topic started by: Nicola Dusk Till Dawn on February 15, 2013, 05:55:38 PM



Title: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 15, 2013, 05:55:38 PM
Dusk Till Dawn to Launch on the iPoker Network with over 200 x £300 Deepstack Seats Guaranteed worth over £75,000

Dusk Till Dawn would like to notify our customers that we are moving all our satellites and promotions to a new Dusk Till Dawn branded poker room on the iPoker network.
 
We are kicking off on iPoker next week with the launch of our Golden Chip satellites for our £100K March Grand Prix and 230 seats guaranteed for our March £300 £150K GTE Deepstack.

The iPoker network is the largest poker network in the world and will provide our players will more games and increased functionality.

IMPORTANT:
Players will need to download the new software and register personal details. The new software will be available to download from next week on www.dusktilldawnpoker.com


More to follow….watch this space!


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 15, 2013, 05:57:17 PM
Great move


Title: Re: DTD ipoker - Support / Help Thread
Post by: shipitonetime on February 15, 2013, 05:58:03 PM
Cool. Def an improvement on the current software imo! Hope its a big success for you guys.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 15, 2013, 06:01:13 PM
Thank god they're moving somewhere with playable software.

I anticipate a vast increase in numbers playing online.


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on February 15, 2013, 06:03:02 PM
I liked boss


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 15, 2013, 06:04:12 PM
I liked boss

Weirdo.;)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 15, 2013, 06:04:34 PM
I liked boss

lol there's always one  :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: DesD on February 15, 2013, 06:06:12 PM
Congrats on a good move Rob & team, welcome to the big leagues! :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 15, 2013, 06:07:25 PM
 ;applause;


Title: Re: DTD ipoker - Support / Help Thread
Post by: tikay on February 15, 2013, 06:07:42 PM

Tremendouis news, congrats.

Low stakes blonde Forum League, anyone?


Title: Re: DTD ipoker - Support / Help Thread
Post by: The Camel on February 15, 2013, 06:08:43 PM

Tremendouis news, congrats.

Low stakes blonde Forum League, anyone?

High stakes, if you're playing please.


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 15, 2013, 06:14:51 PM
 ;cheerleader;

such good news!


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 15, 2013, 06:21:15 PM
Devastated. So much hate for iPoker.

well obv but it's relative to boss, and so this is a win


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 15, 2013, 06:29:05 PM
What a surprise!


Title: Re: DTD ipoker - Support / Help Thread
Post by: gouty on February 15, 2013, 06:34:33 PM
Excellent!

Boss was simply tilting. Now need an I poker app to keep all us recs happy.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 15, 2013, 06:38:12 PM

Tremendouis news, congrats.

Low stakes blonde Forum League, anyone?

Hopefully plenty of interest, and happy to set one up.

All around, this has to be good news for DTD Online. The move, not the prospect of a blonde league


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 15, 2013, 06:40:48 PM
don't shoot me down with this question (technologically naive).....does ipoker mean you can play it on an ipad???


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 15, 2013, 06:49:01 PM
don't shoot me down with this question (technologically naive).....does ipoker mean you can play it on an ipad???

Hi Smurf - not currently its in development shouldn't be to long though I'm told



Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 15, 2013, 06:50:08 PM
don't shoot me down with this question (technologically naive).....does ipoker mean you can play it on an ipad???

Sadly not

I Poker is a network upon which Dtd will have a "skin"

It is much much better than boss


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on February 15, 2013, 06:57:54 PM
Actually likely to play sats now.

Good move.


Title: Re: DTD ipoker - Support / Help Thread
Post by: RED-DOG on February 15, 2013, 07:01:40 PM
I'm so excited  ;karabiner;


iPoker  ;cheerleader;



(http://1.bp.blogspot.com/_00R6jRunUgk/TEWFDwzWaGI/AAAAAAAABlg/YxgF8GcfZDk/s1600/poke_eye_three_stooges.jpg)


Title: Re: DTD ipoker - Support / Help Thread
Post by: toddswain on February 15, 2013, 07:28:27 PM
Wouldnt play dtd because of the software, will play ipoker, therefore obv a good move. Sat numbers for deepstacks/monte carlo will be up lots. Great move dtd


Title: Re: DTD ipoker - Support / Help Thread
Post by: Matt.NFFC. on February 15, 2013, 07:30:12 PM
And I thought there was a lot of hate for ipoker from Blonde in recent years.

Surprised at all the love for them so far in this thread.  Having said that, the software is better than the current offering.

Will now play a lot on DTD.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 15, 2013, 07:36:58 PM
And I thought there was a lot of hate for ipoker from Blonde in recent years.

Surprised at all the love for them so far in this thread.  Having said that, the software is better than the current offering.

Will now play a lot on DTD.

We had a bad experience with IPoker.

Difficult to argue that the IPoker poker experience doesn't far exceed the Boss experience though, and I would think satellite numbers will soar, thus benefitting prize pools at DTD. Reaction so far on the thread suggests that.

I'd also think that people would be happy to play on DTD outside the satellites too, so thats another win


Title: Re: DTD ipoker - Support / Help Thread
Post by: Matt.NFFC. on February 15, 2013, 07:41:33 PM
It will be better no doubt.

It's been that long since I played DTD online, are there any extra incentives/benefits to make this the room of choice for your average player.

Obviously rakeback is a thing of the past like.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 15, 2013, 07:43:36 PM
It will be better no doubt.

It's been that long since I played DTD online, are there any extra incentives/benefits to make this the room of choice for your average player.

Obviously rakeback is a thing of the past like.

I'm not sure, tbh, Nick/Nicola no doubt have plans to get us all playing on there....!

"230 seats guaranteed for our March £300 £150K GTE Deepstack" isn't a bad start....


Title: Re: DTD ipoker - Support / Help Thread
Post by: The Camel on February 15, 2013, 07:48:59 PM
For players ipoker >>>>>>>>>>>>>>>>>>>>>>>>>>> boss.

And it's no debate really.

For skin owners, I would think it's slightly different.

Apart from blonde I know a couple of others had huge issues with them.

They aren't a good site to deal with afaik.

Good luck to DTD with this!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Matt.NFFC. on February 15, 2013, 07:49:16 PM
It will be better no doubt.

It's been that long since I played DTD online, are there any extra incentives/benefits to make this the room of choice for your average player.

Obviously rakeback is a thing of the past like.

I'm not sure, tbh, Nick/Nicola no doubt have plans to get us all playing on there....!

"230 seats guaranteed for our March £300 £150K GTE Deepstack" isn't a bad start....

Absolutely, interest will soar IMO.


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on February 15, 2013, 07:55:25 PM
Are ppl being too optimistic with players soaring?

I can't imagine many recs care what skin they use.

What will happen to our fpp?

will it be the usual i poker loyalty scheme?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Tractor on February 15, 2013, 07:56:45 PM
Is there a Mac Client on iPoker?


Title: Re: DTD ipoker - Support / Help Thread
Post by: pleno1 on February 15, 2013, 07:58:08 PM
hey,

is this going to be ipoker1 or 2?

good news :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 15, 2013, 08:03:00 PM
Is there a Genting tie in?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 15, 2013, 08:05:53 PM
Will I still be told what numbe I finished when I bust? Loved that dialogue box, added super rubs


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 15, 2013, 08:12:23 PM
Are ppl being too optimistic with players soaring?

I can't imagine many recs care what skin they use.

What will happen to our fpp?

will it be the usual i poker loyalty scheme?
Hi Paul

You can currently still spend your FPPs in the shop like normal.

We will have a loyalty programme on iPoker, all details will be announced next week.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: jimthelad on February 15, 2013, 08:13:15 PM
I think it would be a good move. I have no problems with Ipoker at all.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TL900 on February 15, 2013, 08:25:38 PM
I think it would be a good move. I have no problems with Ipoker at all.

you don't play enough then, it is buggy as shit.

BUT

this is a big step in the right direction for DTD imo, gl.


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 15, 2013, 08:26:11 PM
by when do we need to have wthdrawn money ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 15, 2013, 08:52:40 PM
by when do we need to have wthdrawen money ?
sic sic brag


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 15, 2013, 09:47:18 PM
by when do we need to have wthdrawen money ?

Hi h,

We will continue to operate on boss until the end of June so for the first few months we will have 2 rooms.
All the promos will be on the new room.

Cheers nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: TheChipPrince on February 15, 2013, 09:57:57 PM
iPoker has been my home for several years, so happy to support this if the loyalty scheme is half sharp.


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on February 15, 2013, 10:04:58 PM
Bring back TriBeCa


Title: Re: DTD ipoker - Support / Help Thread
Post by: Yian on February 16, 2013, 03:12:50 AM
Is there a Mac Client on iPoker?

I hope so. I know there wasn't a mac client for certain other iPoker skins. So I had to use parallels but I hope I won't have to for this.


Title: Re: DTD ipoker - Support / Help Thread
Post by: BorntoBubble on February 16, 2013, 05:51:22 AM
I poker > boss in my opinion so I think it will be a good move I play on both but prefer I poker I think it will help to make the sats even more of a success as I know a lot of people that say they won't play on boss an this outweighs the people who won't play on I poker! Good luck Dtd genting have had a lot of success with there sats I hope you get the same!


Title: Re: DTD ipoker - Support / Help Thread
Post by: maccer2613 on February 16, 2013, 09:45:35 AM
You can't use a mac to play on genting at present not sure if that's the same for all ipoker skins ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Vinodh on February 16, 2013, 01:12:00 PM
Hi, Can we transfer our funds from Boss software to IPoker?


Title: Re: DTD ipoker - Support / Help Thread
Post by: scotty77 on February 16, 2013, 01:12:14 PM
Good move.  iPoker is a massive step ahead compared to Boss.  

Great that its come in time for the Monte Carlo too.

Well done guys.


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 16, 2013, 01:26:17 PM
 ;cupcake;
Havent played so long on dtd cos it tilts life out of me. Cant wait to get started. Well done on a great move. wiiiiiiiiiiiiiiiiiiiiiiiii  ;D


Title: Re: DTD ipoker - Support / Help Thread
Post by: Eck on February 16, 2013, 02:12:29 PM
Which cage will you be using?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smokynuts on February 16, 2013, 03:24:13 PM
Great news I poker loads better than boss ..

Will we all have to make new accounts user names ext .?

Will that mean we can use genting skin to play dtd sats?

Either way a great move

Any sign up bonus ex ????


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 16, 2013, 03:54:27 PM
will i still be able to type  "booooooooooooom" in the chat box when i am pi55ed at home on my laptop and winning all ins with ridiculous calls?????

(liquid lunch again today)


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 16, 2013, 05:08:30 PM
Hi, Can we transfer our funds from Boss software to IPoker?

Hi we will accommodate all players to make the move as smooth as possible
Once you have the new account either withdraw from the web dollar account then re deposit or ask support and we will do it internally.

Hope to get a q and a up next week.

Cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 16, 2013, 05:11:32 PM
Great news I poker loads better than boss ..

Will we all have to make new accounts user names ext .?

Will that mean we can use genting skin to play dtd sats?

Either way a great move

Any sign up bonus ex ????

Hi yes a new account will need to be registered

You will only be able to play Dtd events on the ipoker skin of dtd

For the launch we are throwing over 200 seats at it, much better value than a £5 sign up bonus

Cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: smokynuts on February 17, 2013, 03:46:28 AM
Great news I poker loads better than boss ..

Will we all have to make new accounts user names ext .?

Will that mean we can use genting skin to play dtd sats?

Either way a great move

Any sign up bonus ex ????

Hi yes a new account will need to be registered

You will only be able to play Dtd events on the ipoker skin of dtd

For the launch we are throwing over 200 seats at it, much better value than a £5 sign up bonus

Cheers

Great news


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 17, 2013, 06:35:48 AM
 Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 17, 2013, 11:12:20 AM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?


what does this mean
does the cage = the cashier ?
also plenos question ipoker 1 or ipoker 2 what differance does it make ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Eck on February 17, 2013, 11:13:56 AM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?


Cage within the client? does that mean Aqua? if so i may tend to disagree

yes h cage = cashier


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 17, 2013, 11:37:43 AM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?




Cage within the client? does that mean Aqua? if so i may tend to disagree

yes h cage = cashier

was Aqua the cage that threatened to hold blonde players funds ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: aetos on February 17, 2013, 03:20:27 PM
Hi Nicola, what will happen with the existing accounts and funds in them? Thnx


Title: Re: DTD ipoker - Support / Help Thread
Post by: Eck on February 17, 2013, 04:04:55 PM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?




Cage within the client? does that mean Aqua? if so i may tend to disagree

yes h cage = cashier

was Aqua the cage that threatened to hold blonde players funds ?

yes and don't think there was much threatening involved.

I don't play much at the moment but if I do it is on ipoker as just too lazy to move. I moved to blu sq after blonde as they have their own cashier and probably would have been happy to shift it to dtd but unlikely getting involved much if it is aqua or whoever.
 


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 17, 2013, 11:11:17 PM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?






Cage within the client? does that mean Aqua? if so i may tend to disagree

yes h cage = cashier

was Aqua the cage that threatened to hold blonde players funds ?

yes and don't think there was much threatening involved.

I don't play much at the moment but if I do it is on ipoker as just too lazy to move. I moved to blu sq after blonde as they have their own cashier and probably would have been happy to shift it to dtd but unlikely getting involved much if it is aqua or whoever.
 

Hi Eck

Our banking is with a uk payment processor certinly nothing to do with aqua.
I am aware of the problems tk and rich faced back then however things are very different with our deal, banking is independent we just use the ipoker software.

Hope that helps Nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 17, 2013, 11:16:24 PM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?



what does this mean
does the cage = the cashier ?
also plenos question ipoker 1 or ipoker 2 what differance does it make ?

Hi h

See my previous post to Eck

As for tier 1 or 2 this is to be decided it depends on how we fit with the network.
What I do know is that's its only certain cash games around the 1-2 2-5 level that are only in the top tier all other games and tourneys are shared, there is still substantial liquidity on both levels for our players.
Obviously will know more in the next few weeks

Nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 17, 2013, 11:35:30 PM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?



what does this mean
does the cage = the cashier ?
also plenos question ipoker 1 or ipoker 2 what differance does it make ?

Hi h

See my previous post to Eck

As for tier 1 or 2 this is to be decided it depends on how we fit with the network.
What I do know is that's its only certain cash games around the 1-2 2-5 level that are only in the top tier all other games and tourneys are shared, there is still substantial liquidity on both levels for our players.
Obviously will know more in the next few weeks

Nick

thanks for reply  no problem
the last time i played much on i poker was when blonde were on it
so aqua did ring a bell and ipoker 1 ipoker 2 thing past me by so go-ogled it today wouldn't make any diff to me i don't cant play cash

was tonight's last £300 sat on boss ? as tomorrows in lobby


Title: Re: DTD ipoker - Support / Help Thread
Post by: Eck on February 17, 2013, 11:42:48 PM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?






Cage within the client? does that mean Aqua? if so i may tend to disagree

yes h cage = cashier

was Aqua the cage that threatened to hold blonde players funds ?

yes and don't think there was much threatening involved.

I don't play much at the moment but if I do it is on ipoker as just too lazy to move. I moved to blu sq after blonde as they have their own cashier and probably would have been happy to shift it to dtd but unlikely getting involved much if it is aqua or whoever.
 

Hi Eck

Our banking is with a uk payment processor certinly nothing to do with aqua.
I am aware of the problems tk and rich faced back then however things are very different with our deal, banking is independent we just use the ipoker software.

Hope that helps Nick

Thanks for the swift reply's, will do my best to play on DTD if i get my back to putting some volume in.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 18, 2013, 08:37:42 AM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?



what does this mean
does the cage = the cashier ?
also plenos question ipoker 1 or ipoker 2 what differance does it make ?

Hi h

See my previous post to Eck

As for tier 1 or 2 this is to be decided it depends on how we fit with the network.
What I do know is that's its only certain cash games around the 1-2 2-5 level that are only in the top tier all other games and tourneys are shared, there is still substantial liquidity on both levels for our players.
Obviously will know more in the next few weeks

Nick

thanks for reply  no problem
the last time i played much on i poker was when blonde were on it
so aqua did ring a bell and ipoker 1 ipoker 2 thing past me by so go-ogled it today wouldn't make any diff to me i don't cant play cash

was tonight's last £300 sat on boss ? as tomorrows in lobby


We don't have the exact date yet £300 sats are still in the boss lobby each night until we are up and running.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 18, 2013, 08:45:42 AM
Hi Nicola, what will happen with the existing accounts and funds in them? Thnx

Hi

We will continue to run the boss room until the end of June, plenty of time to withdraw funds then re deposit in the new room.
Any fops on boss can still be spent up until that date.
We will close the old room down and all accounts will be locked when the boss software  goes off line

Cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: Gazza on February 18, 2013, 09:57:58 AM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?



what does this mean
does the cage = the cashier ?
also plenos question ipoker 1 or ipoker 2 what differance does it make ?

Hi h

See my previous post to Eck

As for tier 1 or 2 this is to be decided it depends on how we fit with the network.
What I do know is that's its only certain cash games around the 1-2 2-5 level that are only in the top tier all other games and tourneys are shared, there is still substantial liquidity on both levels for our players.
Obviously will know more in the next few weeks

Nick

Its the other way round, unless things have changed. Everything below NL 2-4 is split: http://pokerfuse.com/features/in-depth/ipoker-2-split-extensive-faq-for-players/


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 18, 2013, 10:31:24 AM
Kh
Which cage will you be using?

Hi

We will use the cage within the client so I don't envisage to many issues?



what does this mean
does the cage = the cashier ?
also plenos question ipoker 1 or ipoker 2 what differance does it make ?

Hi h

See my previous post to Eck

As for tier 1 or 2 this is to be decided it depends on how we fit with the network.
What I do know is that's its only certain cash games around the 1-2 2-5 level that are only in the top tier all other games and tourneys are shared, there is still substantial liquidity on both levels for our players.
Obviously will know more in the next few weeks

Nick

Its the other way round, unless things have changed. Everything below NL 2-4 is split: http://pokerfuse.com/features/in-depth/ipoker-2-split-extensive-faq-for-players/

Cheers Gazza - still working on how the thing works - will keep you all posted


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dry em on February 18, 2013, 11:48:29 AM
Worth noting that although the purported idea behind the network "split" was to protect the recreational players in Tier 1, unsurprisingly enough of the stronger players have just moved across meaning that in recent months Tier 2 has actually been shown (by the network) to be "fishier"


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 18, 2013, 12:05:32 PM
Is there a Genting tie in?

Poker players at Nottingham super club Dusk Till Dawn's online site can look forward to more satellites, greater liquidity and access to even bigger tournaments courtesy of a new poker room created by Genting Alderney.
The three-year agreement will see the new Dusk Till Dawn site move to the iPoker network next week and join Genting Poker, Poker Encore and Circus Poker under the Genting Alderney umbrella.


“Working with a strong brand such as Genting ensures that our flexible approach provides the best possible service to our customers,” said Dusk Till Dawn chief Rob Yong. “Online poker remains an increasingly competitive market and access to iPoker through Genting means we can offer a broader range of events tailored to the needs of our customer base.”


Dusk Till Dawn will be kicking off on iPoker next week with the launch of its Golden Chip satellites for the £100K March Grand Prix. 230 seats will also be guaranteed for the Midland venue's March £300 £150K GTE Deepstack.


“We are delighted to be working with Dusk Till Dawn,” added Peter Nolan, Managing Director, Genting Alderney. “They have been innovators in bringing live and online poker together, something Genting has developed throughout its network of clubs. They are an experienced company with loyal customer base and the agreement provides those players with access to the biggest online tournaments around.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 18, 2013, 12:11:09 PM
Is there a Genting tie in?

Poker players at Nottingham super club Dusk Till Dawn's online site can look forward to more satellites, greater liquidity and access to even bigger tournaments courtesy of a new poker room created by Genting Alderney.
The three-year agreement will see the new Dusk Till Dawn site move to the iPoker network next week and join Genting Poker, Poker Encore and Circus Poker under the Genting Alderney umbrella.


“Working with a strong brand such as Genting ensures that our flexible approach provides the best possible service to our customers,” said Dusk Till Dawn chief Rob Yong. “Online poker remains an increasingly competitive market and access to iPoker through Genting means we can offer a broader range of events tailored to the needs of our customer base.”


Dusk Till Dawn will be kicking off on iPoker next week with the launch of its Golden Chip satellites for the £100K March Grand Prix. 230 seats will also be guaranteed for the Midland venue's March £300 £150K GTE Deepstack.


“We are delighted to be working with Dusk Till Dawn,” added Peter Nolan, Managing Director, Genting Alderney. “They have been innovators in bringing live and online poker together, something Genting has developed throughout its network of clubs. They are an experienced company with loyal customer base and the agreement provides those players with access to the biggest online tournaments around.
ty tighty.


Title: Re: DTD ipoker - Support / Help Thread
Post by: AdamM on February 18, 2013, 12:40:21 PM
Hi Nick / Nicola

I've been trying to get in touch about how this affect affiliates.
Desperately need to get new banners sorted out as I have new depositing players in waiting.
Can you get in touch ASAP please?
Cheers

Adam


Title: Re: DTD ipoker - Support / Help Thread
Post by: Vinodh on February 18, 2013, 12:57:28 PM
From when can we start download the new software? the DTD website still have the old one as of now!!!!


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 18, 2013, 02:58:08 PM
Hi Nick / Nicola

I've been trying to get in touch about how this affect affiliates.
Desperately need to get new banners sorted out as I have new depositing players in waiting.
Can you get in touch ASAP please?
Cheers

Adam

Hi Adam

We are working on the overall release at the moment Nicola will contact you directly when she is back from Holiday


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 18, 2013, 02:59:00 PM
From when can we start download the new software? the DTD website still have the old one as of now!!!!

We expect this to be very soon at the moment all our current sats are still on boss


Title: Re: DTD ipoker - Support / Help Thread
Post by: Vinodh on February 18, 2013, 03:11:13 PM
From when can we start download the new software? the DTD website still have the old one as of now!!!!

We expect this to be very soon at the moment all our current sats are still on boss

Thank you Nick!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sweetman on February 18, 2013, 06:25:47 PM
Do we have golden chip satellites yet?



Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 18, 2013, 06:27:58 PM
Do we have golden chip satellites yet?



DTD's new IPoker client isn't available to download yet, they will email everyone with the details and link when it is available, and post it on here

In the meantime £300 satellites are ongoing on the existing Online room, with GP sats to follow as soon as the new client is available, asap



Title: Re: DTD ipoker - Support / Help Thread
Post by: MC on February 18, 2013, 06:40:56 PM
There's huge other news about DTD and the relevant thread gets locked?? ???


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 18, 2013, 06:42:57 PM
Locked to save us deleting post upon post until such time as any speculation is confirmed

Its not news yet, and may not be at all.


Title: Re: DTD ipoker - Support / Help Thread
Post by: scotty77 on February 18, 2013, 06:44:13 PM
Couple of mates play on a Mac and would like to know if DTD is gonna be available for their OS.  Apparently some iPoker skins run a browser client for Mac use.  Thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: MC on February 18, 2013, 06:45:17 PM
Locked to save us deleting post upon post until such time as any speculation is confirmed

Its not news yet, and may not be at all.

Fair enough, hope an explanation comes soon :-/


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dry em on February 18, 2013, 07:58:42 PM
Couple of mates play on a Mac and would like to know if DTD is gonna be available for their OS.  Apparently some iPoker skins run a browser client for Mac use.  Thanks

I think the answer to this is going to be no (at least for the time being). I've been chasing this for a while. Definitely won't launch with a browser option


Title: Re: DTD ipoker - Support / Help Thread
Post by: MC on February 18, 2013, 08:00:49 PM
Have seen that it was BS, relieved!


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 19, 2013, 08:33:15 PM
is the 300 online day 1a now going to be played on ipoker and not DTDpoker...and if yes.....can DTDpoker seats be used on the other site???




Title: Re: DTD ipoker - Support / Help Thread
Post by: T8MML on February 20, 2013, 01:47:21 AM



Great to see DTD move to a site with greater liquidity. Hopefully they won't be as impotent as the bookmaking skins I belong to who simply turn a blind eye to the continual crap you have to put up with from the ipoker software, continually crashing, incorrect payouts et all.

Gl Rob you'll need it!



Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 20, 2013, 11:57:58 AM
is the 300 online day 1a now going to be played on ipoker and not DTDpoker...and if yes.....can DTDpoker seats be used on the other site???



Hi Smurf

Yes Day 1A and the £300 Megas will be played on iPoker. Any seats wwon previously can be used on the new software, I think we will issue you with a token for the seat you are owed and you will buy in via the lobby for your chosen day with the token :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: MC on February 20, 2013, 06:31:38 PM
Thought this would have been commented on by now??

https://docs.google.com/file/d/1GpQYJG6JdTGG_KSd0_FCCej64d5MKihYH2ECqSiPcNtFf3MIx7zuNWTa3Md5/preview?pli=1


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 20, 2013, 06:41:59 PM
It has been, I copied the press release onto this thread a couple of days ago


Title: Re: DTD ipoker - Support / Help Thread
Post by: MC on February 20, 2013, 06:44:16 PM
It has been, I copied the press release onto this thread a couple of days ago

sigh, sorry, missed it, I see now

(http://i1188.photobucket.com/albums/z408/majere616/GIFs/tumblr_lokeqeYlRB1qf4qpho1_500.gif)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 21, 2013, 08:41:29 AM
"Dusk Till Dawn to Launch on the iPoker Network with over 200 x £300 Deepstack Seats Guaranteed worth over £75,000"

Is this still likely to happen with day 1a only a week away and the ipoker site launch taking longer than you expected? :dontask:

(i noticed a get out as you didn't specify which £300 deepstack)  ;mexicanwave;


Title: Re: DTD ipoker - Support / Help Thread
Post by: smokynuts on February 21, 2013, 03:05:09 PM
I heared yesterday that you can only reg one bank card on one I poker skin across the board this may cause problems for people like myself with only one bank card and allready reg with genting

Hope this is not the case and there's a way round this

We will have to wait and see I believe there are in dtd today doing training ext so we find out soon



Title: Re: DTD ipoker - Support / Help Thread
Post by: Doobs on February 21, 2013, 03:06:40 PM
I heared yesterday that you can only reg one bank card on one I poker skin across the board this may cause problems for people like myself with only one bank card and allready reg with genting

Hope this is not the case and there's a way round this

We will have to wait and see I believe there are in dtd today doing training ext so we find out soon



This can't be true.  I have used 4 different ipoker skins and never had a problem.


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 21, 2013, 03:42:17 PM
I am self excluded from genting will this affect my registering a new account with DTD or are they totally seperate/independent? TY


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 21, 2013, 03:44:00 PM
I heared yesterday that you can only reg one bank card on one I poker skin across the board this may cause problems for people like myself with only one bank card and allready reg with genting

Hope this is not the case and there's a way round this

We will have to wait and see I believe there are in dtd today doing training ext so we find out soon




just tried to join the ipoker and it wouldn't let me as my email address etc is already associated with another skin (grosvenor casinos) the chat lady said this shouldn't happen and they are working on a fix so i will try again later.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dry em on February 21, 2013, 03:51:58 PM
I am self excluded from genting will this affect my registering a new account with DTD or are they totally seperate/independent? TY

It definitely will. Might be worth contacting Genting now to see when you are self excluded untill. If you requested a permanent exclusion I'm not sure it's possible to undo this but if you asked for a year or any other set amount of time you may be able to get back early by giving X amount of notice (or if not, after the exclusion has lapsed)


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 21, 2013, 04:13:14 PM
I heared yesterday that you can only reg one bank card on one I poker skin across the board this may cause problems for people like myself with only one bank card and allready reg with genting

Hope this is not the case and there's a way round this

We will have to wait and see I believe there are in dtd today doing training ext so we find out soon



This can't be true.  I have used 4 different ipoker skins and never had a problem.

If they're using different payment systems then it might be alright, but there might be an issue if it's the same payment system - in this case both with Genting? (I'm just guessing here).


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 21, 2013, 04:26:08 PM
Hi Guys

DOWNLOAD IS HERE...............

Please download and create an account by clicking the link here - http://bit.ly/13lJ7Pc

If you have any problems give me a shout on here or contact our live support here - http://www.dusktilldawnpoker.com/contact.php

Grand prix satellites are available (for you personally david) and £300 Deepstack satellites....MEGA SATS running from Sunday 50 seats a night!!!

Enjoy :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dewi_cool on February 21, 2013, 04:45:05 PM
I have a problem with the e mail address, is this getting sorted or do we have to use a new one?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 21, 2013, 04:52:21 PM
same here...wont allow me to register with my current email as i already use it on another ipoker skin


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 21, 2013, 04:57:53 PM
I have a problem with the e mail address, is this getting sorted or do we have to use a new one?

Just come on support and we will allow the duplicate



Title: Re: DTD ipoker - Support / Help Thread
Post by: Dewi_cool on February 21, 2013, 05:04:51 PM
I have a problem with the e mail address, is this getting sorted or do we have to use a new one?

Just come on support and we will allow the duplicate



Thanks Nick, sorted, excellent service as usual.



Title: Re: DTD ipoker - Support / Help Thread
Post by: PathFinder on February 21, 2013, 05:27:03 PM
Any Rakeback deals?


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 21, 2013, 05:38:16 PM
Any Rakeback deals?

Hi

We don't offer rakeback we haven't done since we opened DTD

We are working on our points scheme at the moment so please keep an eye on the website for our VIP offers

We have over £75k of seats available for the deepstack this should be enough value to wet the appetite

Good luck


Title: Re: DTD ipoker - Support / Help Thread
Post by: FUN4FRASER on February 21, 2013, 05:39:06 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat






Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 21, 2013, 06:01:53 PM
I think if an alias is already in use on the ipoker network then you have to choose another.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 21, 2013, 06:05:14 PM
the email issue has been sorted thanks...only problem now is that the card i use for internet/poker transactions is now being declined because it is already registered with another skin.

if i log back on are support able to help...my only other card is from my current/mortgage account which i never use over the net...failing this i am going to have to use the wifes and we all know the trouble that could cause.

if support can help i will do it later


Title: Re: DTD ipoker - Support / Help Thread
Post by: jack2off on February 21, 2013, 06:07:06 PM
the email issue has been sorted thanks...only problem now is that the card i use for internet/poker transactions is now being declined because it is already registered with another skin.

if i log back on are support able to help...my only other card is from my current/mortgage account which i never use over the net...failing this i am going to have to use the wifes and we all know the trouble that could cause.

if support can help i will do it later
do you have moneybookers or paypal? think you can duplicate these on any! however, if you ring up the site where you have that card registered, they can delete this card from your account and then you can re register it on DTD. This is 100% the case don't let them tell you otherwise as I used to do some work for oneway poker and this was a common problem!


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 21, 2013, 06:09:56 PM
the email issue has been sorted thanks...only problem now is that the card i use for internet/poker transactions is now being declined because it is already registered with another skin.

if i log back on are support able to help...my only other card is from my current/mortgage account which i never use over the net...failing this i am going to have to use the wifes and we all know the trouble that could cause.

if support can help i will do it later
do you have moneybookers or paypal? think you can duplicate these on any! however, if you ring up the site where you have that card registered, they can delete this card from your account and then you can re register it on DTD. This is 100% the case don't let them tell you otherwise as I used to do some work for oneway poker and this was a common problem!

i have paypal on ebay...i can look at that cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dry em on February 21, 2013, 06:16:37 PM
Paypal isn't a deposit option unless you can somehow combine it with Neteller or Moneybookers

UKash is an option?


Title: Re: DTD ipoker - Support / Help Thread
Post by: gasman on February 21, 2013, 06:24:17 PM
Paypal isn't a deposit option unless you can somehow combine it with Neteller or Moneybookers

UKash is an option?

Can I log into DTD with my Encore/Circus log in or cdim?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 21, 2013, 06:26:13 PM
Paypal isn't a deposit option unless you can somehow combine it with Neteller or Moneybookers

UKash is an option?

Can I log into DTD with my Encore/Circus log in or cdim?
No you will need to create a new account. If you have a problem with using the email just let us know and we will sort for you support@dusktilldawnpoker.com


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 21, 2013, 06:35:08 PM
Paypal isn't a deposit option unless you can somehow combine it with Neteller or Moneybookers

UKash is an option?

Can I log into DTD with my Encore/Circus log in or cdim?
No you will need to create a new account. If you have a problem with using the email just let us know and we will sort for you support@dusktilldawnpoker.com

i just created a new gmail account to use for this


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 21, 2013, 06:36:48 PM
Paypal isn't a deposit option unless you can somehow combine it with Neteller or Moneybookers

UKash is an option?

Can I log into DTD with my Encore/Circus log in or cdim?
No you will need to create a new account. If you have a problem with using the email just let us know and we will sort for you support@dusktilldawnpoker.com

i just created a new gmail account to use for this
As long as you're able to get on and get that Golden Chip we're happy ;)


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 21, 2013, 06:39:46 PM
the email issue has been sorted thanks...only problem now is that the card i use for internet/poker transactions is now being declined because it is already registered with another skin.

if i log back on are support able to help...my only other card is from my current/mortgage account which i never use over the net...failing this i am going to have to use the wifes and we all know the trouble that could cause.

if support can help i will do it later

Hi Smurf

yes support will be able to move your card to the DTD cashier


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on February 21, 2013, 06:41:38 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat






Think I'll be up to Evilpie8 when I sign up.


Title: Re: DTD ipoker - Support / Help Thread
Post by: George2Loose on February 21, 2013, 06:42:31 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat






Think I'll be up to Evilpie8 when I sign up.


Not Token Pole for Woodsey?


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on February 21, 2013, 06:47:24 PM
Lolz Token :D

Without doubt my favourite Southpark character but I had to explain it too many times to keep it when I sign up.



Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 21, 2013, 06:48:34 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat






Think I'll be up to Evilpie8 when I sign up.


Not Token Pole for Woodsey?

I might take that one cheers  :P


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 21, 2013, 06:50:19 PM
Paypal isn't a deposit option unless you can somehow combine it with Neteller or Moneybookers

UKash is an option?

Can I log into DTD with my Encore/Circus log in or cdim?
No you will need to create a new account. If you have a problem with using the email just let us know and we will sort for you support@dusktilldawnpoker.com

i just created a new gmail account to use for this
As long as you're able to get on and get that Golden Chip we're happy ;)

I'm in and have funds in place. All I need now is the time...


Title: Re: DTD ipoker - Support / Help Thread
Post by: FLPBAZ on February 21, 2013, 06:55:03 PM
Any idea on timing for launch of Mac/ipad software


Title: Re: DTD ipoker - Support / Help Thread
Post by: smokynuts on February 21, 2013, 07:07:46 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat


i had same problem frazor had to use smokynutz on dtd insteed of smokynuts whitch i normally use and have on genting


Title: Re: DTD ipoker - Support / Help Thread
Post by: SolarCarro on February 21, 2013, 07:22:09 PM
Confused!

I downloaded ipoker version but now I don't have the old version??

The old version has a balance of £6 which is below the minimum cash out value of £20 so how do I get that £6 over to the ipoker version?

How do i get the old version of the software back??


Title: Re: DTD ipoker - Support / Help Thread
Post by: redsimon on February 21, 2013, 07:22:50 PM
Confused!

I downloaded ipoker version but now I don't have the old version??

The old version has a balance of £6 which is below the minimum cash out value of £20 so how do I get that £6 over to the ipoker version?

How do i get the old version of the software back??

this for me too :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 21, 2013, 07:36:19 PM
Confused!

I downloaded ipoker version but now I don't have the old version??

The old version has a balance of £6 which is below the minimum cash out value of £20 so how do I get that £6 over to the ipoker version?

How do i get the old version of the software back??

If you go to www.dtdpoker.com you can re-download the old software to sort out your funds :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 21, 2013, 07:40:39 PM
Confused!

I downloaded ipoker version but now I don't have the old version??

The old version has a balance of £6 which is below the minimum cash out value of £20 so how do I get that £6 over to the ipoker version?

How do i get the old version of the software back??

If you go to www.dtdpoker.com you can re-download the old software to sort out your funds :)

When you say sort out your funds, what do we do?  Download the old software and transfer it over to the ipoker account - how is that done?

Edit: It isn't - you can just withdraw any funds to your bank account, you don't transfer it.


Title: Re: DTD ipoker - Support / Help Thread
Post by: pokerfan on February 21, 2013, 07:47:19 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat






FUNK4FRASER

FUN4FRAS3R

FUN4FR4SER


Title: Re: DTD ipoker - Support / Help Thread
Post by: redsimon on February 21, 2013, 07:51:35 PM
Confused!

I downloaded ipoker version but now I don't have the old version??

The old version has a balance of £6 which is below the minimum cash out value of £20 so how do I get that £6 over to the ipoker version?

How do i get the old version of the software back??

If you go to www.dtdpoker.com you can re-download the old software to sort out your funds :)

sorted..just need to spin my £6.90 up or bust it trying :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 21, 2013, 07:58:51 PM
thanks for the help...email sorted...bank card sorted...new alias...game on.

helpdesk was extremely helpful


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 21, 2013, 08:08:58 PM
Not Sure if this has been covered but think it will be relevant to a lot of players with i poker having so many skins

My Alias is FUN4FRASER on DTD but is also FUN4FRASER on Paddy Power which of course is also i poker skin.I dont use the Paddy Power account often (normally for satelites to the Irish Open or the odd Sunday Major)

Id like to transfer my FUN4FRASER alias to the new DTD i poker skin but assume it wont let me duplicate when I download the new software

Hopefully support can intervene ?

Pretty sure a few people will be in the same boat






FUNK4FRASER

FUN4FRAS3R

FUN4FR4SER

SWOPZ4FRASER

FYP


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 22, 2013, 11:12:41 AM
(http://www.dusktilldawnpoker.com/images/promotions/186.png)


Download Link http://www.dusktilldawnpoker.com/download-ipoker.php



Grand Prix Golden Chip Satellites http://www.dusktilldawnpoker.com/satellites/grand-prix

£300 Deepstack satellites, and the 50 seat guaranteed Megas http://www.dusktilldawnpoker.com/satellites/300-deepstack

$200k Sunday biggie http://www.dusktilldawnpoker.com/tournaments/sunday-200k-gtd

Irish Open Satellites http://www.dusktilldawnpoker.com/satellites/irish-open


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 22, 2013, 11:15:36 AM
Hi Guys

DOWNLOAD IS HERE...............

Please download and create an account by clicking the link here - http://bit.ly/13lJ7Pc

If you have any problems give me a shout on here or contact our live support here - http://www.dusktilldawnpoker.com/contact.php

Grand prix satellites are available (for you personally david) and £300 Deepstack satellites....MEGA SATS running from Sunday 50 seats a night!!!

Enjoy :)

Cheers Nicola
Help me please. I self excluded from genting Lifetime and now they say I will never be able to play DTD. I never requested to be banned or excluded from DTD so how is this fair?  ;grr;


Title: Re: DTD ipoker - Support / Help Thread
Post by: robyong on February 22, 2013, 11:21:31 AM
Hi Guys

DOWNLOAD IS HERE...............

Please download and create an account by clicking the link here - http://bit.ly/13lJ7Pc

If you have any problems give me a shout on here or contact our live support here - http://www.dusktilldawnpoker.com/contact.php

Grand prix satellites are available (for you personally david) and £300 Deepstack satellites....MEGA SATS running from Sunday 50 seats a night!!!

Enjoy :)

Cheers Nicola
Help me please. I self excluded from genting Lifetime and now they say I will never be able to play DTD. I never requested to be banned or excluded from DTD so how is this fair?  ;grr;


hi Newey, please email support@dusktilldawnpoker.com - we have a few people in the same boat and will look at each case with Genting, cant promise anything but you know we will do our best, Nicola is expecting your email - Rob


Title: Re: DTD ipoker - Support / Help Thread
Post by: typhoon13 on February 22, 2013, 11:39:24 AM
Any idea on timing for launch of Mac/ipad software

+1


Title: Re: DTD ipoker - Support / Help Thread
Post by: millidonk on February 22, 2013, 11:45:34 AM
Oioiiii new name. MilliBink is gonna crush.

I know it seems pedantic but I am paid to be pedantic. When you sign up to the new DTD software the system requirements at the bottom left of the page read Windows Visa as opposed to Vista.. Get him sacked!



Title: Re: DTD ipoker - Support / Help Thread
Post by: Paul Walters on February 22, 2013, 12:04:24 PM
Someone probly already asked this but...
Any sign up bonus or anything like that?


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 22, 2013, 12:06:59 PM
Someone probly already asked this but...
Any sign up bonus or anything like that?

No.

50 seats gtd per night in Online megas for next weeks deepstack, tons of other stuff coming

worth a lot more than a sign up bonus!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Paul Walters on February 22, 2013, 12:09:47 PM
anyway to change the account currency To $ from £. going to get bummed on transaction fees


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 22, 2013, 12:32:25 PM
Hi Guys

DOWNLOAD IS HERE...............

Please download and create an account by clicking the link here - http://bit.ly/13lJ7Pc

If you have any problems give me a shout on here or contact our live support here - http://www.dusktilldawnpoker.com/contact.php

Grand prix satellites are available (for you personally david) and £300 Deepstack satellites....MEGA SATS running from Sunday 50 seats a night!!!

Enjoy :)

Cheers Nicola
Help me please. I self excluded from genting Lifetime and now they say I will never be able to play DTD. I never requested to be banned or excluded from DTD so how is this fair?  ;grr;


hi Newey, please email support@dusktilldawnpoker.com - we have a few people in the same boat and will look at each case with Genting, cant promise anything but you know we will do our best, Nicola is expecting your email - Rob

TY. Please try cos I will be gutted if not allowed to play ur site.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 22, 2013, 12:39:32 PM
MrMasterful is in da house.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 22, 2013, 12:39:35 PM
Someone probly already asked this but...
Any sign up bonus or anything like that?

No.

50 seats gtd per night in Online megas for next weeks deepstack, tons of other stuff coming

worth a lot more than a sign up bonus!

Incredible value.


Title: Re: DTD ipoker - Support / Help Thread
Post by: StuartHopkin on February 22, 2013, 12:58:23 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 22, 2013, 01:08:00 PM
What's happened to the DTD website?

The "live club" tab seems to have been removed.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 22, 2013, 01:09:23 PM
What's happened to the DTD website?

The "live club" tab seems to have been removed.

The link is there, but a bit hidden.  It's under the drop-down menu, and think it just says "Dusk Till Dawn".  Not the best signposting for usability really.

(http://i219.photobucket.com/albums/cc43/kinboshi/link-dtd_zps3508f057.png)

Think the top menu needs a little tweak to include the link to the 'live club'.


Title: Re: DTD ipoker - Support / Help Thread
Post by: tikay on February 22, 2013, 01:25:34 PM
MrMasterful is in da house.

What a great, & apt, Screen Name.


Title: Re: DTD ipoker - Support / Help Thread
Post by: robyong on February 22, 2013, 02:18:35 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

You will be fine Stuart. It's 60 days on £300 Deepstack Tokens and 30 days on Deepstack £30 Feeder Tokens


Title: Re: DTD ipoker - Support / Help Thread
Post by: robyong on February 22, 2013, 02:20:30 PM
anyway to change the account currency To $ from £. going to get bummed on transaction fees

With us being a 95% UK customers - I think the wallet must be in £ sterling. However I don't understand why you will get 'bummed' - can you explain please?


Title: Re: DTD ipoker - Support / Help Thread
Post by: StuartHopkin on February 22, 2013, 02:23:10 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

You will be fine Stuart. It's 60 days on £300 Deepstack Tokens and 30 days on Deepstack £30 Feeder Tokens

Thanks Rob


Title: Re: DTD ipoker - Support / Help Thread
Post by: TheChipPrince on February 22, 2013, 02:31:57 PM
DTD POINTS - It says 'players will receive' privileges based on their VIP level'.

But what are those privilieges?   Say for VIP level 7.  tyia


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 22, 2013, 03:37:12 PM
DTD POINTS - It says 'players will receive' privileges based on their VIP level'.

But what are those privilieges?   Say for VIP level 7.  tyia
We will run promos for players to reach higher VIP levels, at the mo the priority is to get players on and then get everyone to VIP 10 :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: TheChipPrince on February 22, 2013, 03:49:13 PM
DTD POINTS - It says 'players will receive' privileges based on their VIP level'.

But what are those privilieges?   Say for VIP level 7.  tyia
We will run promos for players to reach higher VIP levels, at the mo the priority is to get players on and then get everyone to VIP 10 :)

Ok thanks, I understand your v busy with the switch no doubt, but to entice players who rake a fair a bit saying 'we run promos' etc needs more info and exact figures etc.

Sure you'll do so when you have chance :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 22, 2013, 03:52:33 PM
DTD POINTS - It says 'players will receive' privileges based on their VIP level'.

But what are those privilieges?   Say for VIP level 7.  tyia
We will run promos for players to reach higher VIP levels, at the mo the priority is to get players on and then get everyone to VIP 10 :)

Ok thanks, I understand your v busy with the switch no doubt, but to entice players who rake a fair a bit saying 'we run promos' etc needs more info and exact figures etc.

Sure you'll do so when you have chance :)

Yep these will be announced as soon as we have them :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sausage on February 22, 2013, 05:59:10 PM
Can I still download the old boss software from somewhere?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 22, 2013, 06:28:58 PM
are there any plans for freeze out golden chip sats to the grand prix...had a few goes on the £2 rebuys they tend to become shove fests quite quickly...not complaining...just asking.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 22, 2013, 07:20:37 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

You will be fine Stuart. It's 60 days on £300 Deepstack Tokens and 30 days on Deepstack £30 Feeder Tokens

Does that mean that three feeder wins can be used for buyin, rebuy and addon?


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 22, 2013, 07:57:39 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

Hi Stuart

Details of the new token system here - http://www.dusktilldawnpoker.com/satellite-winners.php

£336 tokens have a 60 day expiry


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 22, 2013, 10:42:09 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

You will be fine Stuart. It's 60 days on £300 Deepstack Tokens and 30 days on Deepstack £30 Feeder Tokens

Does that mean that three feeder wins can be used for buyin, rebuy and addon?
Hi David

You can't use a £30 token for a rebuy or add-on as they are different value (no juice) bit of a shame but as it's not £33 exactly it won't accept it, but you have 30 days to play them so winning multiple are not a problem :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 22, 2013, 11:11:48 PM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

You will be fine Stuart. It's 60 days on £300 Deepstack Tokens and 30 days on Deepstack £30 Feeder Tokens

Does that mean that three feeder wins can be used for buyin, rebuy and addon?
Hi David

You can't use a £30 token for a rebuy or add-on as they are different value (no juice) bit of a shame but as it's not £33 exactly it won't accept it, but you have 30 days to play them so winning multiple are not a problem :)

Thanks Nicola

Winning multiples is actually a problem, but that's a different issue..


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 22, 2013, 11:13:16 PM
Played a few comps tonight, can't tell you how great it is to get onto i poker.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Killer River on February 23, 2013, 05:25:49 AM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

Hi Stuart

Details of the new token system here - http://www.dusktilldawnpoker.com/satellite-winners.php

£336 tokens have a 60 day expiry

I cant play the march deepstack either  :(, will the april deepstack be the last week of april?
many thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 23, 2013, 08:31:46 AM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

Hi Stuart

Details of the new token system here - http://www.dusktilldawnpoker.com/satellite-winners.php

£336 tokens have a 60 day expiry

I cant play the march deepstack either  :(, will the april deepstack be the last week of april?
many thanks
Deepstacks have always been the first weekend of the month brother.

No idea why I feel the need to call you brother, must be a night of listening to Rastafish on the cash game live stream :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 23, 2013, 11:38:06 AM
Hi Guys

Here is Rob's blog, it took him a long time to compose, so please give it a thorough read :)

Rob explains the move to iPoker  - http://www.dusktilldawnpoker.com/blog.php?profile=4&id=407

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 23, 2013, 12:21:13 PM
Hi Guys

Here is Rob's blog, it took him a long time to compose, so please give it a thorough read :)

Rob explains the move to iPoker  - http://www.dusktilldawnpoker.com/blog.php?profile=4&id=407

Cheers Nicola

Thanks for being so open here Rob. I hope that the tie in with Genting delivers all that you hope for and no unintended consequences.
You have so much to be proud of at DTD - the standards keep rising and you keep delivering. I sat in a tourney on my last visit and realised that your team were running four tournaments simultaneously. Perfectly. Contrast that to my visit to a well known regional casino last month where they couldn't provide sufficient dealers for a game that had been planned for months, nor run more than a couple of cash tables for the 40-50 people who wanted them.
 
(My only gripe is that getting all the decent players who refused to play on Boss involved in the satellite programme is -EV for me, but I'll get over it, and even I should be able to win a seat when there's 50 seats guaranteed)


Title: Re: DTD ipoker - Support / Help Thread
Post by: chamberlain on February 23, 2013, 01:23:38 PM
Has anyone tried running the application via Wine on a Mac?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 23, 2013, 02:28:29 PM
Has anyone tried running the application via Wine on a Mac?

i have tried it drinking wine on my lap top...that worked ok.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Vinodh on February 23, 2013, 04:20:09 PM
What happens if you win 2 mega sats token? can we use the token to play on two different days???


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 23, 2013, 04:53:02 PM
What happens if you win 2 mega sats token? can we use the token to play on two different days???


  em yes but could please stop winning all the sats and give the rest of us a chance ;)
from link posted earlier
"Feeder Tokens > Satellite Finals


Players can play online feeders throughout the day for entry into the online satellite finals. If a player wins entry into the satellite final they will receive a token for that specific satellite final.

To claim the token players must buy in to a satellite final of their choice within 30 days of winning it. After 30 days the token will no longer appear in the players account if unspent.

Tokens can only be used for the initial entry into the satellites, tokens cannot be used for rebuys or add-ons as they are of a different value."


Title: Re: DTD ipoker - Support / Help Thread
Post by: Vinodh on February 23, 2013, 05:09:42 PM
What happens if you win 2 mega sats token? can we use the token to play on two different days???


  em yes but could please stop winning all the sats and give the rest of us a chance ;)
from link posted earlier
"Feeder Tokens > Satellite Finals


Players can play online feeders throughout the day for entry into the online satellite finals. If a player wins entry into the satellite final they will receive a token for that specific satellite final.

To claim the token players must buy in to a satellite final of their choice within 30 days of winning it. After 30 days the token will no longer appear in the players account if unspent.

Tokens can only be used for the initial entry into the satellites, tokens cannot be used for rebuys or add-ons as they are of a different value."

Thank you! getting the feeder tokens to sat finals is what I was after... :-)


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 23, 2013, 05:15:59 PM
What happens if you win 2 mega sats token? can we use the token to play on two different days???


  em yes but could please stop winning all the sats and give the rest of us a chance ;)
from link posted earlier
"Feeder Tokens > Satellite Finals


Players can play online feeders throughout the day for entry into the online satellite finals. If a player wins entry into the satellite final they will receive a token for that specific satellite final.

To claim the token players must buy in to a satellite final of their choice within 30 days of winning it. After 30 days the token will no longer appear in the players account if unspent.

Tokens can only be used for the initial entry into the satellites, tokens cannot be used for rebuys or add-ons as they are of a different value."

Thank you! getting the feeder tokens to sat finals is what I was after... :-)

yes so feeder sat tokens last 30 days so can buy into as many mega sats as you like

then if you win mega sat you got 60 days to use them


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 23, 2013, 07:25:11 PM
What happens if you win 2 mega sats token? can we use the token to play on two different days???


  em yes but could please stop winning all the sats and give the rest of us a chance ;)
from link posted earlier
"Feeder Tokens > Satellite Finals


Players can play online feeders throughout the day for entry into the online satellite finals. If a player wins entry into the satellite final they will receive a token for that specific satellite final.

To claim the token players must buy in to a satellite final of their choice within 30 days of winning it. After 30 days the token will no longer appear in the players account if unspent.

Tokens can only be used for the initial entry into the satellites, tokens cannot be used for rebuys or add-ons as they are of a different value."

Thank you! getting the feeder tokens to sat finals is what I was after... :-)

yes so feeder sat tokens last 30 days so can buy into as many mega sats as you like

then if you win mega sat you got 60 days to use them
This is correct :)

I better watch my job with Hugh around ;) just be careful with the expiry dates guys don't win too many seats especially for the GP as only 7 can be won (only 7 chances to play).

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Killer River on February 24, 2013, 05:52:46 AM
What is the current ruling on holding on to deepstack seats?

Would love to try the sats next week, but no chance of playing March, but could probs play April.

Thanking you

Hi Stuart

Details of the new token system here - http://www.dusktilldawnpoker.com/satellite-winners.php

£336 tokens have a 60 day expiry

I cant play the march deepstack either  :(, will the april deepstack be the last week of april?
many thanks
Deepstacks have always been the first weekend of the month brother.

No idea why I feel the need to call you brother, must be a night of listening to Rastafish on the cash game live stream :(
Thanks for the info bro ;) missed the live stream cash game hopefully they put it on you tube so i can catch up with it there.  ;popcorn;


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 24, 2013, 02:28:31 PM
Hi Guys

Don't forget 50 seats Guaranteed tonight :)

You must download the new software  - http://www.dusktilldawnpoker.com/download-ipoker.php

Create a brand new account (unless you have already) :)

Then you must tell all of your poker friends to do the same!! :P

With 230 x £300 Deepstack seats available this week you'd be mad to miss out :O

Any questions give me a buzz or email support@dusktilldawnpoker.com

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: TopTen on February 24, 2013, 02:35:26 PM
Sorry if this question as already been asked but. . . . .  

how can I get funds from my current DTD (boss) account into any new account DTD (ipoker) that I set up without incurring any costs?

I deposit using a credit card which charge me 3% for "gambling transactions" Lets say I have an imaginary balance of £1000 in my old DTD account. If I withdraw using the method that I deposit means when I put the £1000 back into the new account, I would get charged £30.

What is the best way to get around this?

Thanks.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Killerkilsby on February 24, 2013, 05:34:49 PM
Im self-excluded on another ipoker site, and i have been informed this means i cant play on dtd ipoker is this correct?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 24, 2013, 06:10:59 PM
Sorry if this question as already been asked but. . . . .  

how can I get funds from my current DTD (boss) account into any new account DTD (ipoker) that I set up without incurring any costs?

I deposit using a credit card which charge me 3% for "gambling transactions" Lets say I have an imaginary balance of £1000 in my old DTD account. If I withdraw using the method that I deposit means when I put the £1000 back into the new account, I would get charged £30.

What is the best way to get around this?

Thanks.
not being a tight Yorkshire man :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 24, 2013, 06:16:28 PM
Im self-excluded on another ipoker site, and i have been informed this means i cant play on dtd ipoker is this correct?


So long as you have not self excluded on Genting or another circus brand you should be ok

suggest you create the account and we will deal with it if there are issues

Nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: donerkebab on February 24, 2013, 08:02:43 PM
Im self-excluded on another ipoker site, and i have been informed this means i cant play on dtd ipoker is this correct?


So long as you have not self excluded on Genting or another circus brand you should be ok

suggest you create the account and we will deal with it if there are issues

Nick

Already got a Genting account - DTD tables show up but say restricted - assume I have to download DTD ipoker client - how do I get the funds across thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 24, 2013, 08:40:00 PM
Im self-excluded on another ipoker site, and i have been informed this means i cant play on dtd ipoker is this correct?


So long as you have not self excluded on Genting or another circus brand you should be ok

suggest you create the account and we will deal with it if there are issues

Nick

Already got a Genting account - DTD tables show up but say restricted - assume I have to download DTD ipoker client - how do I get the funds across thanks

Yes you will need a DTD account. You can do a player to player transfer from your Genting account as long as you are verified to use that service. If not give me a shout and I can sort it for you nicola@dusktilldawnpoker.com :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 24, 2013, 08:54:23 PM
WTF ?

It just randomly auto rebought for me in the 50 seat sat without me clicking anything ????????

I'm not grinding btw, playing two tables and didn't misclick rebuy, sigh.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 24, 2013, 09:11:48 PM
i see my doom switch was transferable after all


Title: Re: DTD ipoker - Support / Help Thread
Post by: Eck on February 24, 2013, 09:14:28 PM
WTF ?

It just randomly auto rebought for me in the 50 seat sat without me clicking anything ????????

I'm not grinding btw, playing two tables and didn't misclick rebuy, sigh.

do you have the auto top up - double rebuy (above chat box can't remember what it is called) box ticked?


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 24, 2013, 09:21:37 PM
WTF ?

It just randomly auto rebought for me in the 50 seat sat without me clicking anything ????????

I'm not grinding btw, playing two tables and didn't misclick rebuy, sigh.

do you have the auto top up - double rebuy (above chat box can't remember what it is called) box ticked?

Pretty sure I didn't have, deposited extra after started though so not 100%.

Meh, will just have to make sure to bink I guess.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 24, 2013, 09:29:16 PM
Im self-excluded on another ipoker site, and i have been informed this means i cant play on dtd ipoker is this correct?





So long as you have not self excluded on Genting or another circus brand you should be ok

suggest you create the account and we will deal with it if there are issues

Nick

Already got a Genting account - DTD tables show up but say restricted - assume I have to download DTD ipoker client - how do I get the funds across thanks


DTD tab is in Genting however all DTD games a restricted you need to create a DTD account to access them

IF you have an account on both Skins you can use the player to player to transfer funds over to DTD



Title: Re: DTD ipoker - Support / Help Thread
Post by: MPOWER on February 24, 2013, 09:55:03 PM
Lost my 5000 did not have an option to re-buy

Just kicked me off

?

Regards

M


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 24, 2013, 09:57:41 PM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 24, 2013, 09:58:16 PM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?

It's 1r1a.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 24, 2013, 10:02:29 PM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?

It's 1r1a.

yeah i knew that....right after i busted and checked :-)
doh


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 24, 2013, 10:17:59 PM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?

It's 1r1a.

yeah i knew that....right after i busted and checked :-)
doh
you are terrible....only slightly better than funforfraser and barryettanevile lol..... Rob Yongs knocking people out for fun too pmsl


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 24, 2013, 11:49:20 PM
Anyone else having problems with the lobby ? Says 71 left but when I checked stacks it was less, had to look at open tables to work it out, only actually 62 left in, pretty tilting.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 24, 2013, 11:59:24 PM
Anyone else having problems with the lobby ? Says 71 left but when I checked stacks it was less, had to look at open tables to work it out, only actually 62 left in, pretty tilting.

Yeah, everyone's having the same problem.  I just made a bad decision based on the number of people left in - and I should have closed the lobby and opened it again to 'refresh' it, and I wouldn't have made the mistake.

Just needs a 'refresh' button if it's not going to automatically update (which it really should do as it's a basic part of the poker software).


Title: Re: DTD ipoker - Support / Help Thread
Post by: T8MML on February 25, 2013, 12:01:24 AM
Anyone else having problems with the lobby ? Says 71 left but when I checked stacks it was less, had to look at open tables to work it out, only actually 62 left in, pretty tilting.

Welcome to the ipoker lobby - about as accurate as Stevie Wonder playing darts!!!

It's been like that for two years but they're investigating it!!



Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 25, 2013, 12:07:45 AM
I'm 44/55, sweats :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 12:07:57 AM
The boss software was shockingly bad, but at least you knew how many people were in the tournament at any time!


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 12:08:14 AM
I'm 44/55, sweats :)

Good luck.  You sure there are 55 left?

;)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 12:09:30 AM
Does tracking software work ok on ipoker?


Title: Re: DTD ipoker - Support / Help Thread
Post by: LB44 on February 25, 2013, 12:10:37 AM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?

It's 1r1a.

yeah i knew that....right after i busted and checked :-)
doh
you are terrible....only slightly better than funforfraser and barryettanevile lol..... Rob Yongs knocking people out for fun too pmsl

That isn't Rob Yong its me.


Title: Re: DTD ipoker - Support / Help Thread
Post by: T8MML on February 25, 2013, 12:12:11 AM


You couldn't make it up. It says I went out in x position but is still showing more players left in than that position.


Never mind though they're "investigating" lol



Title: Re: DTD ipoker - Support / Help Thread
Post by: LB44 on February 25, 2013, 12:18:09 AM
theres 10 players less than what its showing. im 11/54 not 11/64 as it shows


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 12:19:07 AM
Put this in wrong thread earlier:

Hate Ipoker with a passion.  Had 10 players showing as having chips that werent even in tourney   There chip stacks never moved for over an hour at least.   Had a different number in stats to what was left in by 10 positions

Have a look at screenshot.  Leicestertony and brynrodyn were not on any table and their chipstacks had not moved, apparently at this stage there were 67 people left in even though stats was showing 77 and 77 players were listed on the right.

Also players nickname got changed halfway through tourney on my table,  wtf!!!!!!!!!!

@nothappy.

Needs to be sorted to see me play on this s hite software again


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 25, 2013, 12:21:03 AM
Gotta be honest I think the software is miles better than boss, I would never play on there unless I had to, but I can see myself playing on i-poker fairly regularly.


Title: Re: DTD ipoker - Support / Help Thread
Post by: T8MML on February 25, 2013, 12:23:38 AM
Does tracking software work ok on ipoker?


Yes but I've found St Bernard's are more reliable ;)




Title: Re: DTD ipoker - Support / Help Thread
Post by: LB44 on February 25, 2013, 12:28:40 AM
That was my nickname that got changed... I wasn't allowed to have RobYong...so they asked me to change it


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 12:29:58 AM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?

It's 1r1a.

yeah i knew that....right after i busted and checked :-)
doh
you are terrible....only slightly better than funforfraser and barryettanevile lol..... Rob Yongs knocking people out for fun too pmsl

That isn't Rob Yong its me.
ha ha. You were answering people's questions earlier weren't you.


Title: Re: DTD ipoker - Support / Help Thread
Post by: ruud on February 25, 2013, 12:34:27 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on innaccurate data from the software.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 12:37:55 AM
Does tracking software work ok on ipoker?


Yes but I've found St Bernard's are more reliable ;)



you just drink the brandy lol


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 12:40:58 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on innaccurate data from the software.

Totally agree.  went on super tilt out 66th apparently


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 12:43:35 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on innaccurate data from the software.

Totally agree.  went on super tilt out 66th apparently
least it was not the bubble :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: ruud on February 25, 2013, 12:47:46 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on innaccurate data from the software.

Totally agree.  went on super tilt out 66th apparently
least it was not the bubble :(

The point Jase is I would have been nowhere near the bubble if I had known if was 60 left not 70 :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 25, 2013, 12:48:20 AM
Who do I need to contact for sorting to play in April please ?

Want to play Day1a online, thanks.


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 25, 2013, 12:49:23 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on innaccurate data from the software.

Totally agree.  went on super tilt out 66th apparently
least it was not the bubble :(

The point Jase is I would have been nowhere near the bubble if I had known if was 60 left not 70 :(

Yeah it's pretty brutal, I got lucky and noticed it was wrong with around 100 left but was still pretty hard work, ul.


Title: Re: DTD ipoker - Support / Help Thread
Post by: LB44 on February 25, 2013, 12:50:21 AM
i rebought and when i lost my 2nd 5000 it kicked me out too! only 1 rebuy then?

It's 1r1a.



yeah i knew that....right after i busted and checked :-)
doh
you are terrible....only slightly better than funforfraser and barryettanevile lol..... Rob Yongs knocking people out for fun too pmsl

That isn't Rob Yong its me.
ha ha. You were answering people's questions earlier weren't you.

I would make a good employee


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 12:51:13 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on innaccurate data from the software.

Totally agree.  went on super tilt out 66th apparently
least it was not the bubble :(

The point Jase is I would have been nowhere near the bubble if I had known if was 60 left not 70 :(
yeah I do sympathis. I have a mate who is playing and I'm sat in bed and he is messaging me asking what the crack is. He is getting medium pairs and is clueless. I told him to switch the lappy off and go to bed. He is in 8 th or something and that was just as (you)Rudd posted out in 54th :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 25, 2013, 12:51:19 AM
the lobby definitely needs looking at as it was wrong all night...the game seemed to go on forever aswell but binked a seat in the end (brag) now just got to try and wake up at 630 for work.


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 25, 2013, 12:52:47 AM
Who do I need to contact for sorting to play in April please ?

Want to play Day1a online, thanks.

look in cashier DTD Points you will have token reg which day you want


Title: Re: DTD ipoker - Support / Help Thread
Post by: BorntoBubble on February 25, 2013, 12:56:08 AM
This is my biggest bug bear with I poker. It 100% better than boss and if they go this then it will be great. I avoid large runner comps on I poker so when I get down to 2-3 tables I can just count the people left in!


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on February 25, 2013, 12:57:28 AM
Who do I need to contact for sorting to play in April please ?

Want to play Day1a online, thanks.

look in cashier DTD Points you will have token reg which day you want

Ah ok, thanks.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 01:03:30 AM
Who do I need to contact for sorting to play in April please ?

Want to play Day1a online, thanks.

look in cashier DTD Points you will have token reg which day you want

Ah ok, thanks.
yup....... Thin


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 10:46:02 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on inaccurate data from the software.

Echo this. 

I was constantly closing and reopening the lobby to refresh it, but that didn't seem to work every time.  Also the issue highlighted above of half a dozen people who were out of the comp showing as still having chips throughout.

Like I said earlier, the ipoker software is generally better than boss, and there are more players on the network, etc., BUT, having a tournament lobby that works properly is pretty fundamental to any poker software isn't it?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 11:06:15 AM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on inaccurate data from the software.

Echo this. 

I was constantly closing and reopening the lobby to refresh it, but that didn't seem to work every time.  Also the issue highlighted above of half a dozen people who were out of the comp showing as still having chips throughout.

Like I said earlier, the ipoker software is generally better than boss, and there are more players on the network, etc., BUT, having a tournament lobby that works properly is pretty fundamental to any poker software isn't it?
where you Kinboshii ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 01:40:01 PM
So tilting.

Came 54th, but made a couple of decisions based on thinking there were more players left than it appeared at around 70-75 left, when in fact there were only 60-65.

Would have had miles more chips, and probably could have folded to a seat.

Very unfair on lots of players in my view as it takes away your optimal satellite strategy if you can't actually see how many players are left.

DTD are always innovating in marvellous ways and it is great to see these satellites at such good value, just a shame that the software has led to some players making tournament-defining decisions based on inaccurate data from the software.

Echo this. 

I was constantly closing and reopening the lobby to refresh it, but that didn't seem to work every time.  Also the issue highlighted above of half a dozen people who were out of the comp showing as still having chips throughout.

Like I said earlier, the ipoker software is generally better than boss, and there are more players on the network, etc., BUT, having a tournament lobby that works properly is pretty fundamental to any poker software isn't it?
where you Kinboshii ?

That wasn't me.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dewi_cool on February 25, 2013, 01:51:24 PM
If you click on stats>more in chatbox it shows exactly how many runners left


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 25, 2013, 01:53:25 PM
Sorry if this question as already been asked but. . . . .  

how can I get funds from my current DTD (boss) account into any new account DTD (ipoker) that I set up without incurring any costs?

I deposit using a credit card which charge me 3% for "gambling transactions" Lets say I have an imaginary balance of £1000 in my old DTD account. If I withdraw using the method that I deposit means when I put the £1000 back into the new account, I would get charged £30.

What is the best way to get around this?

Thanks.

Hey

Have you got another card you are able to withdraw onto, which doesn't incur the charges? You can change the card on your account if necessary, you will just need to make a deposit with a card once to be able to withdraw to it.

Have you got a moneybookers account or neteller account you could withdraw to?

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 25, 2013, 01:59:24 PM
Hi

What are the late-registration restrictions on iPoker? As in, how many runners need to be in at the start in order for late-reg to be allowed?



Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 25, 2013, 02:21:48 PM
I am only able to find some $2 feeders to the DTD deepstack in the lobby.

Am I looking in the wrong place?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 25, 2013, 02:22:13 PM
Can I still download the old boss software from somewhere?
Hi Sausage

Sorry for the delay in replying to you, you can downlad the old software at www.dtdpoker.com and click the green button.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 02:31:56 PM
Nicola,  feel free to respond to the concerns of many on here and also feel free to respond to the email I sent support last night

Regards


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 02:32:21 PM
If you click on stats>more in chatbox it shows exactly how many runners left

Thanks birthday boy. It doesn't help with the breakdown of the stacks of the remaining players, but better than nothing.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 02:37:38 PM
Nicola,  feel free to respond to the concerns of many on here and also feel free to respond to the email I sent support last night

Regards

er hold on, I think Nicola has answered every question on here hasn't she? Feel free to quote any that still need answers...


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 02:44:15 PM
Tighty:

Page 14 reply 198 regarding my complaints about the tournament and the software and complaints by others about the same thing

A personal email to support that has not been responded too


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 02:45:58 PM
kinboshis reply 217 deserve a response as well I think


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 02:47:45 PM
ok, well there's a discussion on the issue you raise on this thread (which is a very well known one on IPoker) and I am sure the support email will get a response. Its half a day after you posted after midnight on a Sunday, and I expect support is hectic to say the least


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 02:56:37 PM
Shame as a newly signed up member to DTD on  ipoker that I wasnt "in the click" that knew about this well known glitch,

No doubt support will get in touch later today and respond to my concerns


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 25, 2013, 02:57:25 PM
Some of the posts in this thread have been rediculous!

Even if you aren't familiar to this I poker problem, the first time it happened to me it took me about 35 seconds to find out how many people were actually left. It's not like you have 10 seconds to get this info. People must surely start looking 60 out?!?!?

If you were half shrewd and not multi tabling, you would have the other tables open anyway!


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 03:03:00 PM
Shame as a newly signed up member to DTD on  ipoker that I wasnt "in the click" that knew about this well known glitch,

No doubt support will get in touch later today and respond to my concerns

Duncan its nothing to do with any "clicks".

The work around has been mentioned, stats>more in chatbox. Not perfect, but a better idea of the true situation than the lobby represents.


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 03:10:31 PM
As I said I will wait for a response from support.   In 2013 you would think this would have been solved.

Outrageous:  Is it ridiculous to play half a tourney with the guy sitting on your left going by the name RobYong, apparently playing loose apparently without a care, maybe just making the numbers up,  only to to see his name change to DTDValet half way through the tournament.   How the hell does that happen???.  Now what do you think in my position,  thoughts of UB Superusers go through my head and yeah that affects my game.   No way should a name be able to be changed halfway through a tourney.   Yes I know now it wasnt him after the event BUT what do you think at the time.   not all of us spend our lives playing poker.  There are still recreational occasional useless playing fish like me at the tables


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 25, 2013, 03:14:57 PM
Hi

What are the late-registration restrictions on iPoker? As in, how many runners need to be in at the start in order for late-reg to be allowed?


There are no restrictions, as soon as it hits the minimum runners (even if this is only 2) late reg will always run.


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 25, 2013, 03:16:50 PM
Well, if someone was called robyong, I'd think "lol nice try" and if he was loose Id 4 bet him from time to time

As for changing name, I'm not sure I'd have noticed tbh, but I agree it doesn't sound great. Just a misjudgement thou

Oh, and I'm very much recreational, many will confirm ;0)


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 03:24:07 PM
Some of the posts in this thread have been rediculous!

Even if you aren't familiar to this I poker problem, the first time it happened to me it took me about 35 seconds to find out how many people were actually left. It's not like you have 10 seconds to get this info. People must surely start looking 60 out?!?!?

If you were half shrewd and not multi tabling, you would have the other tables open anyway!

Closing the lobby and reopening it helped refresh the details, but it didn't work every time (as I found out unfortunately).  Also, not everyone has enough space on their screen to have half a dozen tables open, plus the lobby, etc. - but I've learnt now and won't be playing on ipoker without having multiple screens available to give me space to do just that.

Hardly a rediculous [sic] post to suggest that this is something you'd expect one of the leading poker networks to have right in their software by now?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 25, 2013, 03:26:19 PM
I am only able to find some $2 feeders to the DTD deepstack in the lobby.

Am I looking in the wrong place?


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 25, 2013, 03:27:22 PM
I am only able to find some $2 feeders to the DTD deepstack in the lobby.

Am I looking in the wrong place?

Have you got your fliters set to a low(ish) buy in level??


Title: Re: DTD ipoker - Support / Help Thread
Post by: robyong on February 25, 2013, 03:39:46 PM
Some bright spark decided RobYong was a good alias to use. Ipoker made them change it.

Happy to refund you or anyone that has an issue with this.

Dunk - i think that's a little harsh on Nicola, she's put 18 hours in a day for the last week dealing with phone calls and emails and posts from players.

Cheers Rob


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 25, 2013, 03:45:06 PM
I am only able to find some $2 feeders to the DTD deepstack in the lobby.

Am I looking in the wrong place?

Have you got your fliters set to a low(ish) buy in level??

That might be it David, I tried to exclude micro-stakes but maybe I did the opposite..


Title: Re: DTD ipoker - Support / Help Thread
Post by: duncthehat on February 25, 2013, 03:50:07 PM
pm sent Rob.



Title: Re: DTD ipoker - Support / Help Thread
Post by: ruud on February 25, 2013, 04:05:54 PM
Some bright spark decided RobYong was a good alias to use. Ipoker made them change it.

Happy to refund you or anyone that has an issue with this.

Dunk - i think that's a little harsh on Nicola, she's put 18 hours in a day for the last week dealing with phone calls and emails and posts from players.

Cheers Rob

Rob,

Can I start by saying that DTD deserves every commendation it gets. It is an innovative, constantly evolving business which continues to lead its market in every facet. However, last night, there were clearly some issues which had an effect on some player's viewpoints, and I hope you don't mind me putting my thoughts across on this thread, which will attempt to summarise what I believe to be the major issue.

I think the main issue is not with the guy who got his nickname changed. To be honest, I can understand iPoker asking for it to be changed.

I think the main issue stems from the problem in the lobby, which for first time users of iPoker (myself included) was incredibly frustrating. The whole point of signing up for a lot of people was to try and win a seat through one of these fantastic satellites. The software is clearly superior to Boss, and the game itself was enjoyable for quite a while.

The issues arose when we were supposedly down to about 70 left, which is in fact 60 left. I myself for example had a couple of spots where I put a much higher percentage of my  chips at risk than I would have with only 10 players left to get knocked out, as I would have known I could fold into the money. As a result, by the time I realised there was in fact on 7 people to go, not 17, I was in a position where I couldn't fold my way home, and had to try and get lucky. I failed and busted in 54th.

This isn't a bad beat story, those hands could have played out another way and I could still go out early, but I do not think I am overexaggerating in saying this; if I had been aware that less players were in fact still in the tournament, I would have had a significantly higher chance of winning a seat into what is clearly the best comp at this buyin level in the UK.

I agree that anyone demanding answers from Nicola is being a tad unfair as she has been working incredibly hard on this, as shown by this thread, and she always replies to any question, however simple they may seem.

I would be interested to know DTD's take on the issues that are clearly there to see with iPoker's lobby, whether from yourself or Nicola or another of your excellent team.

I hope DTD continues to go from strength to strength. I love playing there, and I will be supporting this comp at the weekend regardless.

Cheers,

Ruud


Title: Re: DTD ipoker - Support / Help Thread
Post by: T8MML on February 25, 2013, 04:08:57 PM



Much love for Nicola xxxxxx



Title: Re: DTD ipoker - Support / Help Thread
Post by: TopTen on February 25, 2013, 04:26:05 PM
Sorry if this question as already been asked but. . . . .  

how can I get funds from my current DTD (boss) account into any new account DTD (ipoker) that I set up without incurring any costs?

I deposit using a credit card which charge me 3% for "gambling transactions" Lets say I have an imaginary balance of £1000 in my old DTD account. If I withdraw using the method that I deposit means when I put the £1000 back into the new account, I would get charged £30.

What is the best way to get around this?

Thanks.

Hey

Have you got another card you are able to withdraw onto, which doesn't incur the charges? You can change the card on your account if necessary, you will just need to make a deposit with a card once to be able to withdraw to it.

Have you got a moneybookers account or neteller account you could withdraw to?

Cheers Nicola

Thanks for getting back to me Nicola.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 25, 2013, 04:31:57 PM



Much love for Nicola xxxxxx



xxxxxxx


Title: Re: DTD ipoker - Support / Help Thread
Post by: Yian on February 25, 2013, 04:32:30 PM
What have mac users been doing? Confirmed no mac client yes?


Title: Re: DTD ipoker - Support / Help Thread
Post by: AndrewT on February 25, 2013, 04:35:54 PM
I seem to remember this kind of lobby problem being an issue on iPoker when I last played on their software about 3 years ago.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 04:40:12 PM
What have mac users been doing? Confirmed no mac client yes?

Think you have to use a PC emulator / Virtual PC thingywhatsit to play on a Mac at the moment.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 04:49:19 PM
I seem to remember this kind of lobby problem being an issue on iPoker when I last played on their software about 3 years ago.

this is probably true, all DTD can do is make representations to the network as all the skins do

Been there, got the T-Shirt

Overall though, IPoker player experience/likely effect on satellite numbers etc far outweights being on Boss, imo


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 04:53:50 PM
Couldn't agree more - and as Ruud said, it's not a go at DTD at all. As always, these satellites are great value - especially these with 50 seats gtd.

As one of those who suffered because of the lobby issue I was merely saying that I was very surprised that such a large network as ipoker had an issue like this in 2013.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 25, 2013, 04:59:52 PM
Hi Folks

I agree with you all however we are just at the beginning of a new adventure with Ipoker

We will as always be as honest as we can and make the relevant requests for fixes and improvments

What i have been told is this is a display error in the tournament lobby due to a refresh rate issue.
As a temporary resolve is to take a look at the table section of the lobby which will confirm the remaining number of players.

We have been assured by the iPoker Network technical team that they are working on fixing this as a matter of urgency.

Please accept our apologies for any inconvenience caused

Hope to see some of you tonight for more of the same....................Nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: George2Loose on February 25, 2013, 05:06:09 PM



Much love for Nicola xxxxxx




Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 25, 2013, 05:30:55 PM
it's often far easier to criticise than praise but in fairness to DTD the lobby issue has been raised and will no doubt be looked in to...as for the rest with help on here, help through the ipoker support, crazy overlays that are stuck to, well run tournaments and trying to cater for all levels of poker player you couldn't find a negative if you tried...they are always spot on...i don't know any of the staff there but i can imagine sometimes they look to the skies and think WTF do we bother.



Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 25, 2013, 05:37:45 PM
it's often far easier to criticise than praise but in fairness to DTD the lobby issue has been raised and will no doubt be looked in to...as for the rest with help on here, help through the ipoker support, crazy overlays that are stuck to, well run tournaments and trying to cater for all levels of poker player you couldn't find a negative if you tried...they are always spot on...i don't know any of the staff there but i can imagine sometimes they look to the skies and think WTF do we bother.



LOL - ill pass those comments on smurf the office is crazy at the moment so that will cheer the folks up..in fact ill make em all a cuppa T now


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 25, 2013, 06:00:41 PM
Thanks for the love guys :) xx

I'll send some love to you all if we hit 50 seats tonight ;)

Get all your poker friends to sign up, the dog, the hamster....Numpty will be playing!!

Unless you haven't heard we have 50 seats guaranteed tonight for the £300 Deepstack - we gave away 22 seats last night, so crazy value all week.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 06:15:32 PM
No matter how hard I try I can't find a frigging complaint from anyone of the 50 guys who got a seat :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 06:26:53 PM
No matter how hard I try I can't find a frigging complaint from anyone of the 50 guys who got a seat :)

You didn't read Ray's posts then?


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 06:33:43 PM
Please see

http://blondepoker.com/forum/index.php?topic=60444.msg1726169#new


Just like the Poker Stars improvement thread...all thoughts, moans, software glitches, freezes you see please note them on the new thread so DTD can use them when going to the network

thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: ForthThistle on February 25, 2013, 07:50:03 PM
Trying to log in and aaaarrrrrrggghhhh

david I have sent your details to Nicola, rather than you put them on the forum

Help!!!!!


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 25, 2013, 07:51:34 PM
No matter how hard I try I can't find a frigging complaint from anyone of the 50 guys who got a seat :)

You didn't read Ray's posts then?
look just coz it says mondonewc does not mean it was him :)



Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 25, 2013, 07:52:41 PM
Trying to log in and aaaarrrrrrggghhhh

Help!!!!!


online support !
and might be best to delete user name and email !


Title: Re: DTD ipoker - Support / Help Thread
Post by: tikay on February 25, 2013, 07:58:51 PM
Trying to log in and aaaarrrrrrggghhhh

Username : GQR12734992

e-MAIL -  

Help!!!!!

I have REMOVED your e-Addy.

It is dangerous to publish e-addresses on the open Forum, especially given some of the mischief makers we have.


Title: Re: DTD ipoker - Support / Help Thread
Post by: tikay on February 25, 2013, 08:00:57 PM
Ha, Tighty beat me to it.

Just common-sense.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 08:02:17 PM
Trying to log in and aaaarrrrrrggghhhh

david I have sent your details to Nicola, rather than you put them on the forum

Help!!!!!

Nicola has emailed you.

Good luck


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 25, 2013, 08:28:46 PM
Hi Guys

Only 13 mins to go til the BIG 50 SEATER MEGA SAT - £16,800 worth of £300 Deepstack seats and only 74 runners....Last night 1 in 3 won a seat and we gave away 22 for FREE.....
 
This is a one month only BIG promo for the software launch so please take advantage of the value, set up a new account here - http://bit.ly/13lJ7Pc
 
Registration open til 8.30pm it's a £30 1R 1A :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: leethefish on February 25, 2013, 08:37:32 PM
Hi,
when you win a feeder token is it stored somewhere can you see it ?like in a balance ?
thanks
leethefish


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 08:38:15 PM
In for this.  This time it's serious ;)


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 25, 2013, 08:39:29 PM
Hi,
when you win a feeder token is it stored somewhere can you see it ?like in a balance ?
thanks
leethefish


Hi Lee

http://www.dusktilldawnpoker.com/satellite-tokens.php

good luck


Title: Re: DTD ipoker - Support / Help Thread
Post by: Lucky on February 25, 2013, 08:40:00 PM
Hi Guys

Only 13 mins to go til the BIG 50 SEATER MEGA SAT - £16,800 worth of £300 Deepstack seats and only 74 runners....Last night 1 in 3 won a seat and we gave away 22 for FREE.....
 
This is a one month only BIG promo for the software launch so please take advantage of the value, set up a new account here - http://bit.ly/13lJ7Pc
 
Registration open til 8.30pm it's a £30 1R 1A :)

Cheers Nicola

Is there no late reg?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 25, 2013, 08:42:45 PM
Trying to log in and aaaarrrrrrggghhhh

Username : GQR12734992

e-MAIL -  

Help!!!!!

I have REMOVED your e-Addy.

It is dangerous to publish e-addresses on the open Forum, especially given some of the mischief makers we have.


i think his user name is worse....click on his name and his email is there


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 25, 2013, 08:43:22 PM
Hi Guys

Only 13 mins to go til the BIG 50 SEATER MEGA SAT - £16,800 worth of £300 Deepstack seats and only 74 runners....Last night 1 in 3 won a seat and we gave away 22 for FREE.....
 
This is a one month only BIG promo for the software launch so please take advantage of the value, set up a new account here - http://bit.ly/13lJ7Pc
 
Registration open til 8.30pm it's a £30 1R 1A :)

Cheers Nicola

Is there no late reg?

9.45pm Alan


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 25, 2013, 08:43:31 PM
Hi Guys

Only 13 mins to go til the BIG 50 SEATER MEGA SAT - £16,800 worth of £300 Deepstack seats and only 74 runners....Last night 1 in 3 won a seat and we gave away 22 for FREE.....
 
This is a one month only BIG promo for the software launch so please take advantage of the value, set up a new account here - http://bit.ly/13lJ7Pc
 
Registration open til 8.30pm it's a £30 1R 1A :)

Cheers Nicola

Is there no late reg?

yes open for 70 mins + breaks



Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 25, 2013, 08:56:08 PM
Can you rebuy immediately or do you have to lose a chip or two first?

Do you have to click on auto-rebuy so as not to be kicked out if you lose you original stack and would that automatically rebuy if you do drop below your original stack?

TYIA


Title: Re: DTD ipoker - Support / Help Thread
Post by: leethefish on February 25, 2013, 08:57:20 PM
Hi,
when you win a feeder token is it stored somewhere can you see it ?like in a balance ?
thanks
leethefish


Hi Lee

http://www.dusktilldawnpoker.com/satellite-tokens.php

good luck
thanks Nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 25, 2013, 09:05:49 PM
My biggest frustration at the moment is getting the main lobby to sort tourneys in starting time order with the late reg ones above them like you see on stars. Been clicking the start and status tabs at the top of the screen but it all seems a bit random, sometimes it works, sometimes it doesn't. Any ideas the best way to do it?

Also, it would be nice if we could have an auto add on button for rebuy tournies please.  :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 25, 2013, 09:27:17 PM
Sorry boss, didn't see that thread.


Title: Re: DTD ipoker - Support / Help Thread
Post by: tikay on February 25, 2013, 09:27:32 PM


http://blondepoker.com/forum/index.php?topic=60444.0


Title: Re: DTD ipoker - Support / Help Thread
Post by: Lucky on February 25, 2013, 09:35:22 PM
Hi Guys

Only 13 mins to go til the BIG 50 SEATER MEGA SAT - £16,800 worth of £300 Deepstack seats and only 74 runners....Last night 1 in 3 won a seat and we gave away 22 for FREE.....
 
This is a one month only BIG promo for the software launch so please take advantage of the value, set up a new account here - http://bit.ly/13lJ7Pc
 
Registration open til 8.30pm it's a £30 1R 1A :)

Cheers Nicola

Is there no late reg?

9.45pm Alan

Thanks Richard.  Just got my account set up and deposited. Now struggling to find the tourney in the lobby.  Is it in satellites?  Any tips on how to find it much appreciated.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 25, 2013, 09:37:11 PM


Click the Dusk till dawn tab on the left

click Deepstack

there you go



Title: Re: DTD ipoker - Support / Help Thread
Post by: Killerkilsby on February 25, 2013, 09:58:29 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 25, 2013, 09:59:12 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

new acct>?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Lucky on February 25, 2013, 10:09:56 PM


Click the Dusk till dawn tab on the left

click Deepstack

there you go



Many thanks Nick.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 25, 2013, 10:18:59 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

new acct>?

Speak to DTD, they've helped others who have also self-excluded from Genting.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 25, 2013, 10:30:32 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

I have PM'd you


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 25, 2013, 10:53:03 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

Not sure how 'crazy' this is?

If you had self-excluded due to a need to break an addictive cycle then being able to circumvent that self-exclusion simply by registering through another skin or affiliate would be ridiculous.







Title: Re: DTD ipoker - Support / Help Thread
Post by: cambridgealex on February 25, 2013, 11:27:58 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

Not sure how 'crazy' this is?

If you had self-excluded due to a need to break an addictive cycle then being able to circumvent that self-exclusion simply by registering through another skin or affiliate would be ridiculous.







Haha yeh this!


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 25, 2013, 11:37:27 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

Not sure how 'crazy' this is?

If you had self-excluded due to a need to break an addictive cycle then being able to circumvent that self-exclusion simply by registering through another skin or affiliate would be ridiculous.







Haha yeh this!

I disagree! You can exclude for loads of reasons! I have currently self excluded on stars and tilt for 6 months and it has nothing to do with "addictive cycle"


Title: Re: DTD ipoker - Support / Help Thread
Post by: StuartHopkin on February 25, 2013, 11:39:25 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

Not sure how 'crazy' this is?

If you had self-excluded due to a need to break an addictive cycle then being able to circumvent that self-exclusion simply by registering through another skin or affiliate would be ridiculous.







Haha yeh this!

I disagree! You can exclude for loads of reasons! I have currently self excluded on stars and tilt for 6 months and it has nothing to do with "addictive cycle"

 ;carlocitrone;


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 25, 2013, 11:40:15 PM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

Not sure how 'crazy' this is?

If you had self-excluded due to a need to break an addictive cycle then being able to circumvent that self-exclusion simply by registering through another skin or affiliate would be ridiculous.







Haha yeh this!

I disagree! You can exclude for loads of reasons! I have currently self excluded on stars and tilt for 6 months and it has nothing to do with "addictive cycle"

 ;carlocitrone;

haha! Ok its just me! UL buddy!


Title: Re: DTD ipoker - Support / Help Thread
Post by: MPOWER on February 26, 2013, 12:05:38 AM
Sitting here chipped up 125k

Everyone is timing out


#justwantsleep

Regards

M  


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 26, 2013, 12:10:32 AM
Sitting here chipped up 125k

Everyone is timing out


#justwantsleep

Regards



[ ] Thin.

Just sit out and go to bed.  You can fold to a seat now.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Lucky on February 26, 2013, 12:54:28 AM
Just made a seat with just over 2 BB left and about to go through the blinds.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 26, 2013, 12:55:55 AM
one guy dusted off 125K (top 5 stack) with 9 players left!!! surely not MPOWER?!

that was painful squeeky bum time at the end - one guy got through with 2 antes left!


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on February 26, 2013, 12:56:13 AM
Somehow managed to scrape a seat.

Was sat 51st of 51 and had to bink a set with QQ vs KK.

Everybody was so happy for me :)



Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 26, 2013, 12:57:09 AM
Sitting here chipped up 125k

Everyone is timing out


#justwantsleep

Regards

M  

karma almost bit my arse with 51 left called shortie with kk who shall remain nameless  lost to qq but no problm then power cut          arghhhhhhhhhhhhh
came back on dongle with bowl   but got a seat


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on February 26, 2013, 12:59:47 AM
Was time banking it for you H. Wouldn't have done it for myself but anything for a fellow blonde.


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 26, 2013, 01:03:03 AM
Was time banking it for you H. Wouldn't have done it for myself but anything for a fellow blonde.


ty am still snap calling you lol


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on February 26, 2013, 01:06:37 AM
Was time banking it for you H. Wouldn't have done it for myself but anything for a fellow blonde.


ty will slow roll next time now I know it's you lol

FYP


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 26, 2013, 09:38:33 AM
Just redic, self exc from circus poker now cant play on dtd abso crazy!!

Not sure how 'crazy' this is?

If you had self-excluded due to a need to break an addictive cycle then being able to circumvent that self-exclusion simply by registering through another skin or affiliate would be ridiculous.







Haha yeh this!

I disagree! You can exclude for loads of reasons! I have currently self excluded on stars and tilt for 6 months and it has nothing to do with "addictive cycle"

Not the point though Guy - if your reason to self-exclude from a specific skin/affiliate was along the lines of an aversion to the colour scheme in the lobby, or to the B&M offering then having that lifted via an exchange of PMs and emails seems reasonable. This is what seems to be happening here.

My point was that having self-excluded it shouldn't be possible to work around that without having to have some dialogue with the site(s).


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 26, 2013, 10:04:10 AM
one guy dusted off 125K (top 5 stack) with 9 players left!!! surely not MPOWER?!

that was painful squeeky bum time at the end - one guy got through with 2 antes left!

Yeah, think that was him. He was the clear chip-leader with about 60 to go and kept getting involved. Ended up tangling with joint biggest stack AIP with JJ v AKs. Turned flush left him with a bowl and he was soon gone.

Thanks to Dewi for the tip about the stats for keeping an eye on the actual number of runners left in. Managed to get a seat with less than a BB after the blinds passed through and I watched the last player go on the bubble with virtually the whole table calling and then checking it down.  Think I played one hand in the last hour and it was looking like I'd misjudged it slightly at one stage.

It's been posted in the improvement thread, but the software definitely needs an "auto addon" check box. The addon break sort of appears when it's scheduled to in the lobby, but not exactly and I saw players miss out on it.


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on February 26, 2013, 12:06:43 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dewi_cool on February 26, 2013, 12:23:15 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 26, 2013, 12:35:33 PM
fk me trying to sign up, absolutely detest these websites/services that think they know security. really helps to add a number to a password, especially when it's limited to 10 characters, what is this moron shit. sdasdfasdfa


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 26, 2013, 12:37:27 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dewi_cool on February 26, 2013, 12:39:01 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(

dont you lose out on the last longer then?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 26, 2013, 12:41:54 PM
fk me trying to sign up, absolutely detest these websites/services that think they know security. really helps to add a number to a password, especially when it's limited to 10 characters, what is this moron shit. sdasdfasdfa

Bad day?


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 26, 2013, 12:42:40 PM
meh signed up, recieved a login code, copy pasted it, opened the software, cant paste into the box/clipboard has lost it. So now i'm stuck in limbo, cant log in, cant reset the password as I don't have a username yet, what it doooooooo??


edit no smurf I just detest inept security measures which reduce usability rather than increase security.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 26, 2013, 12:43:33 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(

dont you lose out on the last longer then?

not got a chance anyway says the wife.


Yeah realised this and just trying to sort it with Sophia via email now :)

The free Monte Carlo seat chucked in  is another amazing gesture.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 26, 2013, 12:44:31 PM
meh signed up, recieved a login code, copy pasted it, opened the software, cant paste into the box/clipboard has lost it. So now i'm stuck in limbo, cant log in, cant reset the password as I don't have a username yet, what it doooooooo??


edit no smurf I just detest inept security measures which reduce usability rather than increase security.
i managed it ok. Just sayin :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 26, 2013, 12:45:39 PM
meh signed up, recieved a login code, copy pasted it, opened the software, cant paste into the box/clipboard has lost it. So now i'm stuck in limbo, cant log in, cant reset the password as I don't have a username yet, what it doooooooo??


edit no smurf I just detest inept security measures which reduce usability rather than increase security.
i managed it ok. Just sayin :)

oh yeh I know it's a farce right!!

tis uber fun to be this fishy


edit sok found my login code in spam emails. legoooo operation losing monies


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 26, 2013, 12:56:09 PM
meh signed up, recieved a login code, copy pasted it, opened the software, cant paste into the box/clipboard has lost it. So now i'm stuck in limbo, cant log in, cant reset the password as I don't have a username yet, what it doooooooo??


edit no smurf I just detest inept security measures which reduce usability rather than increase security.

Is it sdasdfasdfa?

No need to thank me.


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 26, 2013, 01:05:35 PM
no it was titbeansafkingtwattybagISIT

THANKS anyway xx


Title: Re: DTD ipoker - Support / Help Thread
Post by: cambridgealex on February 26, 2013, 01:14:27 PM
no it was titbeansafkingtwattybagISIT

THANKS anyway xx

<3


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 26, 2013, 03:05:23 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(

Hi Just to avoid confusion Jason you can NOT play the DTD events while on the genting software they are showing in the lobby but can not play.

Please let us know if this is any different on your machine / PC


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 26, 2013, 03:30:37 PM
I am excluded permanently from genting and therefore not able to play on the new DTD site. I think this  is unfair as I definately have never or wud never ask to be excluded from DTD. I am desperate to play the sattelites etc and cant bare the thought of missing opps to qualify monte carlo etc.  Is it poss to register account under girlfriend name and get the seats for myself or is this fround upon, definately not allowed, illegal, could get shot for? ty


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 26, 2013, 04:08:39 PM
Can you rebuy immediately or do you have to lose a chip or two first?

Do you have to click on auto-rebuy so as not to be kicked out if you lose you original stack and would that automatically rebuy if you do drop below your original stack?

TYIA
You have to lose a couple of chips so that you're below 5,000 chips.

You will be given the option to rebuy when you lose all of your chips even if you don't have auto-rebuy on, unless you have already had your rebuy as this is restricted to 1 rebuy.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on February 26, 2013, 04:45:03 PM
I am excluded permanently from genting and therefore not able to play on the new DTD site. I think this  is unfair as I definately have never or wud never ask to be excluded from DTD. I am desperate to play the sattelites etc and cant bare the thought of missing opps to qualify monte carlo etc.  Is it poss to register account under girlfriend name and get the seats for myself or is this fround upon, definately not allowed, illegal, could get shot for? ty
Hi Newy

Nick has mentioned that if you create an account with DTD, we will then be able to look at your account on an indivisual basis. Please let Nick know once you have created an account with us :)

You won't be able to use someone elses name as this isn't allowed, we won't shoot you though (not in this country ;)) please bear with us and we will do everything we can for you.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 26, 2013, 04:53:58 PM
I am excluded permanently from genting and therefore not able to play on the new DTD site. I think this  is unfair as I definately have never or wud never ask to be excluded from DTD. I am desperate to play the sattelites etc and cant bare the thought of missing opps to qualify monte carlo etc.  Is it poss to register account under girlfriend name and get the seats for myself or is this fround upon, definately not allowed, illegal, could get shot for? ty

Hi Newy - i PM'd you if you want to get this sorted


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 26, 2013, 06:35:05 PM
I am excluded permanently from genting and therefore not able to play on the new DTD site. I think this  is unfair as I definately have never or wud never ask to be excluded from DTD. I am desperate to play the sattelites etc and cant bare the thought of missing opps to qualify monte carlo etc.  Is it poss to register account under girlfriend name and get the seats for myself or is this fround upon, definately not allowed, illegal, could get shot for? ty

Hi Newy - i PM'd you if you want to get this sorted
I have tried downloading and opening new ac by clicking link on dtd site but after 1st page it says I already have email address associated with this site and I am not allowed 2 (or words to that effect) what do i need to do?


Title: Re: DTD ipoker - Support / Help Thread
Post by: maccer2613 on February 26, 2013, 06:56:46 PM
support can sort this Newey as i had the same issue with email


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on February 26, 2013, 07:12:48 PM
support can sort this Newey as i had the same issue with email
ty


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 26, 2013, 07:52:29 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(

Hi Just to avoid confusion Jason you can NOT play the DTD events while on the genting software they are showing in the lobby but can not play.

Please let us know if this is any different on your machine / PC
oh ok. Will have to play on Dtd then. Been told I could not use AlexGoulder, so I radomly made up the name Nick Whitten :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 26, 2013, 07:55:35 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(

Hi Just to avoid confusion Jason you can NOT play the DTD events while on the genting software they are showing in the lobby but can not play.

Please let us know if this is any different on your machine / PC
oh ok. Will have to play on Dtd then. Been told I could not use AlexGoulder, so I radomly made up the name Nick Whitten :)

That should be okay as I believe the DTD guy spells it differently ;)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 26, 2013, 08:01:38 PM
Silly question...

Do I need to sign up and get a new account if I have a William Hill/Genting account or can I play on their skin for DTD sats?

Yes you need a new dtd account
you can play the sats through genting tho Dewi. I may have to do this tonight as there seems to be a little confusion as to being able to use AlexGoulder as my name on the new Dtd site :(

Hi Just to avoid confusion Jason you can NOT play the DTD events while on the genting software they are showing in the lobby but can not play.

Please let us know if this is any different on your machine / PC
oh ok. Will have to play on Dtd then. Been told I could not use AlexGoulder, so I radomly made up the name Nick Whitten :)

That should be okay as I believe the DTD guy spells it differently ;)
fml I googled it as well.

Sophia can I have a 4th name change please. I ain't actually played on the site yet. Should win a seat no problem tonight. :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 26, 2013, 08:10:33 PM
I am excluded permanently from genting and therefore not able to play on the new DTD site. I think this  is unfair as I definately have never or wud never ask to be excluded from DTD. I am desperate to play the sattelites etc and cant bare the thought of missing opps to qualify monte carlo etc.  Is it poss to register account under girlfriend name and get the seats for myself or is this fround upon, definately not allowed, illegal, could get shot for? ty

Hi Newy - i PM'd you if you want to get this sorted
I have tried downloading and opening new ac by clicking link on dtd site but after 1st page it says I already have email address associated with this site and I am not allowed 2 (or words to that effect) what do i need to do?


Just click support we will sort it


Title: Re: DTD ipoker - Support / Help Thread
Post by: ForthThistle on February 26, 2013, 08:49:29 PM
Hi
Can you not use the same Debit Card for DTD and Genting?

Trying to deposit and can't?


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 26, 2013, 08:57:43 PM
Hi
Can you not use the same Debit Card for DTD and Genting?

Trying to deposit and can't?

Hi No

options are move it to DTD or do a Player to Player transfer - click support and they will sort it right away




Title: Re: DTD ipoker - Support / Help Thread
Post by: h on February 26, 2013, 09:00:49 PM
Hi
Can you not use the same Debit Card for DTD and Genting?

Trying to deposit and can't?

i had same issue
no cannot have same card associated with 2 accounts support can sort but then you would need to do player to player transfer to get funds onto or off genting  
to do player transfer you would need to be verified (sent acceptable picture and address id)

oops to slow


Title: Re: DTD ipoker - Support / Help Thread
Post by: RED-DOG on February 26, 2013, 09:06:44 PM
First time playing on the new software.. Seems pretty deece to me. Definitely more intuitive and fluid than Boss.


Title: Re: DTD ipoker - Support / Help Thread
Post by: ForthThistle on February 26, 2013, 09:20:58 PM
All sorted.

Thanks To all.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 26, 2013, 10:07:42 PM
How do you get the addon?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 26, 2013, 10:11:49 PM
How do you get the addon?

Think the option will pop up v soon Ralph, watch the bottom of the table for the button to appear.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 26, 2013, 10:14:42 PM
How do you get the addon?

Think the option will pop up v soon Ralph, watch the bottom of the table for the button to appear.

End of next level.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 26, 2013, 10:17:53 PM
How do you get the addon?

Think the option will pop up v soon Ralph, watch the bottom of the table for the button to appear.

Cheers had to sit out waiting for it happier now :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 26, 2013, 10:26:06 PM
I have boldy on my table...


Title: Re: DTD ipoker - Support / Help Thread
Post by: LB44 on February 26, 2013, 11:25:50 PM
As I said I will wait for a response from support.   In 2013 you would think this would have been solved.

Outrageous:  Is it ridiculous to play half a tourney with the guy sitting on your left going by the name RobYong, apparently playing loose apparently without a care, maybe just making the numbers up,  only to to see his name change to DTDValet half way through the tournament.   How the hell does that happen???.  Now what do you think in my position,  thoughts of UB Superusers go through my head and yeah that affects my game.   No way should a name be able to be changed halfway through a tourney.   Yes I know now it wasnt him after the event BUT what do you think at the time.   not all of us spend our lives playing poker.  There are still recreational occasional useless playing fish like me at the tables


Dunc what would it matter if somebody's screen name is robyong, davidcameron philhellmuth. You levelled yourself into thinking because this person is playing aggressive poker that maybe you could get some chips off this person 'easier' and you made a terrible bluff which he exploited which crippled your stack, now your moaning about it?
It shouldn't matter what somebody's name is... I am RASTAFISH on the French pokerstars and its laughable that because if te block capital name and avatar, people assume that I'm crazy, yet it couldn't be any further from the truth.
There was an Oscar Pistorious playing too but I didn't assume that he would be playing just like nobody should make assumptions based in a name, and if you did then tough luck IMO.

I was as surprised as you when the name changed halfway through but I did type in the chat box that ipoker asked me to change it.

Concentrate on how your playing your own game rather than trying to take advantage of a perceived easy spot because you thought it could be Rob playing to make the numbers up.

Simon Trumper used to play in the other satalites but was he there to make the numbers up? No he played as good as he could so why would 'rob' play any worse?

Your frustrations should be with the lobby issues not somebody's screen name, and if you PM'd Rob asking for your money back then that's a complete joke and I will personally give you te money back for your satalite as its not Rob's fault or mine that you got knocked out it was you, but I'll give you your £30 back if only to stop your moaning at Rob, Nicola or anybody else from DTD.

They put a hell of alot into the poker industry and have completely changed the uk tournament structures and put on huge gtd's with huge losses yet we don't hear them moaning.

P.s. I had to laugh at your UB "superuser" thoughts ran through your head and it affected your game. Yeah if Rob had "superuser" abilities on ipoker...I'm sure he would be playing a £30 satalite into his own £300 deepstack. Are you for real!?


Title: Re: DTD ipoker - Support / Help Thread
Post by: nirvana on February 26, 2013, 11:28:20 PM
Anyone know the 'trick' to get the correct number of players left. Clearly some in the lobby list who aren't there ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: nirvana on February 26, 2013, 11:31:14 PM
Anyone know the 'trick' to get the correct number of players left. Clearly some in the lobby list who aren't there ?

Found it I think


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sausage on February 26, 2013, 11:31:28 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 26, 2013, 11:33:28 PM
 :dontask: I played it as a freezeout for £33, you can choose the rebuy or not, don't forget the big overlay.


Title: Re: DTD ipoker - Support / Help Thread
Post by: RED-DOG on February 26, 2013, 11:35:09 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

Er.. They're giving seats away. 40 so far, not including tonight.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 26, 2013, 11:42:33 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

More value in these than pretty much any satellites on offer anywhere at the moment. More feeders running and more play in a DTD satellite too.


Title: Re: DTD ipoker - Support / Help Thread
Post by: cambridgealex on February 26, 2013, 11:44:00 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

You know you have to beat a higher proportion of the players in the genting sats to win a seat?

Roughly one in four will get a seat in DTD, whereas more like one in eight will get a seat in Genting.

There's also massive overlay in DTD seats so they're giving away seats for free basically.

I don't think you've come to the correct decision to be honest.


Title: Re: DTD ipoker - Support / Help Thread
Post by: LB44 on February 26, 2013, 11:45:02 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

This thread is tilting me so much!!!!

Didn't you realise this when you bought in for £30, had a rebuy for £30 and an add on for £30!!??
Like the guy above said...play it as a £30 freezeout if you think it's not worth £90! But to be honest DTD have given away over £10,000 worth of seats in these satalites so I think it's totally unfare to slam DTD and big up Genting when Genting aren't offering 50 seats a night.

Like somebody said earlier...I bet the guys at DTD thought...right everybody bins the Boss software so we will move to ipoker...everybody bins ipoker.... Well we will give away a shit load of seats for free and yet people still find things to moan at. Infuriates me. I bet sometimes Rob, Nick, Simon and Nicola think fuck it, why do we bother!?
Can't please nobody and anybody nowadays.


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 26, 2013, 11:59:58 PM
no chance it's worse than boss. shoulda gone to specsavers.


to check 'up to date' tournament info rather than using the lobby,

click STATS ->  MORE  in the chat box area. A pop up appears with the tournament info on the right hand side.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-ACES on February 27, 2013, 12:28:12 AM
Okay

Genting is actually £50 (not $) for a £440 seat, 1 in 8 players get a seat, 2 seats gtd to an event with a £100K gtd

DTD is £30 (average spend was £60 tonight) for a £336 seat, 1 in 4 players got a seat, 50 seats gtd into an event £150K gtd

In the DTD satellite 50 out of 196 players won through the £2 feeder route

Suggestions please anyone, happy to review sattelites for next Deepstack, we can make them £50 / £60 freezouts but then players who want to try 1 bullet will be excluded, or we could do £30 freezeouts and drop to less seats?

Aces


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 27, 2013, 12:33:29 AM
I wouldn't bother trying to defend it Simon, anyone with half a brain knows you guys are doing an awesome job and offering us great value to tempt us over to I-poker. You've got my business on there for sure now you have moved.

I also echo the thoughts of LB44 regarding people complaining when you are trying your best, I know you welcome constructive comments that are valid and do your best to look at them.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 27, 2013, 12:48:54 AM
I wouldn't bother trying to defend it Simon, anyone with half a brain knows you guys are doing an awesome job and offering us great value to tempt us over to I-poker. You've got my business on there for sure now you have moved.

I also echo the thoughts of LB44 regarding people complaining when you are trying your best, I know you welcome constructive comments that are valid and do your best to look at them.

absolutely this


Title: Re: DTD ipoker - Support / Help Thread
Post by: celtic on February 27, 2013, 01:04:05 AM
lb44 crushing the last few pages. wp.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smokynuts on February 27, 2013, 01:09:22 AM
I wouldn't bother trying to defend it Simon, anyone with half a brain knows you guys are doing an awesome job and offering us great value to tempt us over to I-poker. You've got my business on there for sure now you have moved.

I also echo the thoughts of LB44 regarding people complaining when you are trying your best, I know you welcome constructive comments that are valid and do your best to look at them.

absolutely this


+++++1


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 27, 2013, 01:14:42 AM
lb44 crushing the last few pages. wp.

He's RobYong innit.


Title: Re: DTD ipoker - Support / Help Thread
Post by: T8MML on February 27, 2013, 01:30:37 AM
I wouldn't bother trying to defend it Simon, anyone with half a brain knows you guys are doing an awesome job and offering us great value to tempt us over to I-poker. You've got my business on there for sure now you have moved.

I also echo the thoughts of LB44 regarding people complaining when you are trying your best, I know you welcome constructive comments that are valid and do your best to look at them.


Plus 100%. I hate ipoker but don't need to see why the move was made and what great value these satts are.

And not just cos I binked one :)


Thin......



Title: Re: DTD ipoker - Support / Help Thread
Post by: Dry em on February 27, 2013, 01:43:39 AM
Hey Tim - any thoughts on iPoker?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 02:11:57 AM
Anyone know the 'trick' to get the correct number of players left. Clearly some in the lobby list who aren't there ?

Found it I think
this may be a shot in the dark but as You already had Nivarna as your name on Dtd or ipoker, when you downloaded the new software to try and stay anon for a while to gain an advantage over those that knew you already, you devised the cunning plan to call yourself Nivarnan?

I got a seat too but not until I had spent my last £30 in the add on break of a bloody re buy instead of the add on ffs. Talk about kissing 5000 chips good bye.


Title: Re: DTD ipoker - Support / Help Thread
Post by: MANTIS01 on February 27, 2013, 03:15:42 AM
The way I read this thread it appears a few players felt genuine frustration with their customer experience, particularly with issues concerning the lobby. Most reasonable folk will deduce that the ipoker skin has some technical issues and all DTD can do is feedback their customer's problems to the network. I see that they want to do this and are encouraging feedback via a separate thread so fair play.

Dealing with customers frustrations when things go wrong is just a normal part of running a business and in fact this information is useful and valuable if you want to move forwards. I don't see why any normal discussion like this needs to turn into a propaganda frenzy about how DTD have changed the landscape of poker and healed the world. If you discourage the normal moans and groans how does a business improve? In short, some people didn't know how many players were left in a comp, some names were changed mid-game, and the add-on system wasn't clear. I am sure both DTD and their customers want these issues resolved moving forwards. Chastising people for being frustrated and then saying how hard everyone works at DTD and how great life is because they're around is just not necessary. Can everyone just be normal pls.

This sausage character has obv spunked a hundo into it and didn't get a seat. That is it.


Title: Re: DTD ipoker - Support / Help Thread
Post by: blueace on February 27, 2013, 08:11:22 AM
The way I read this thread it appears a few players felt genuine frustration with their customer experience, particularly with issues concerning the lobby. Most reasonable folk will deduce that the ipoker skin has some technical issues and all DTD can do is feedback their customer's problems to the network. I see that they want to do this and are encouraging feedback via a separate thread so fair play.

Dealing with customers frustrations when things go wrong is just a normal part of running a business and in fact this information is useful and valuable if you want to move forwards. I don't see why any normal discussion like this needs to turn into a propaganda frenzy about how DTD have changed the landscape of poker and healed the world. If you discourage the normal moans and groans how does a business improve? In short, some people didn't know how many players were left in a comp, some names were changed mid-game, and the add-on system wasn't clear. I am sure both DTD and their customers want these issues resolved moving forwards. Chastising people for being frustrated and then saying how hard everyone works at DTD and how great life is because they're around is just not necessary. Can everyone just be normal pls.

This sausage character has obv spunked a hundo into it and didn't get a seat. That is it.
one can forgive you for mistaking moaning with constructive critisism.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sausage on February 27, 2013, 09:52:26 AM
I didn't slam DTD at all. I said how they do great things for poker. I will continue to travel from Manchester to play there but I won't be playing this 1rebuy/1add on again. Like many other players, I'd much prefer to see a freezeout. Unless you get very lucky the add on is a must to stand any sort of chance as it increases most stacks by 50/100%. Has the move to ipoker been a success? will the 4/1 ratio be there next month? Will they continue to give so many seats away with such big overlays? Nobody can knock what the DTD team have done for poker in the UK so please don't take my post the wrong way xx


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 27, 2013, 09:57:04 AM
Hi Sausage.

Leaving aside the guaranteed number of seats in this month satellites, the problem with freezeout satellites (certainly on Boss) is they wouldn't generate the seats into the target event

Obviously in a world where Many hundreds of players are trying to satellite in, freezeouts would be good, but the 1R1A is need to generate the prize pool, currently

I'd assume a reason, amongst others, to move to IPoker would be to increase player numbers such that DTD can have a lot more flexibility on satellite buy-in options for players


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on February 27, 2013, 10:33:19 AM
I just do not know if it is value really. It's a lot of money for the sat for the prize.

50 seats is good, but sats elsewhere aren't usually about 3.5 x sat buyin. Although you can play it as 30 FO or just with addin, if I play I won't be in for full 90.

However mr sausage, you could have said it in a much nicer way! :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 27, 2013, 10:58:17 AM
I just do not know if it is value really. It's a lot of money for the sat for the prize.

50 seats is good, but sats elsewhere aren't usually about 3.5 x sat buyin. Although you can play it as 30 FO or just with addin, if I play I won't be in for full 90.

However mr sausage, you could have said it in a much nicer way! :)

just roffle! I think what you and Mr S mean, is that you dont want to pay £90 - then dont!

As for it being value - I actually railed it last night as a bit of homework and I can guarantee (although this is largely irrelevant) it is softer than the Genting sats.

Finally  - VALUE - I dont know the numbers - im sure  dtd will confirm - but they are probably going to overlay circa 60 seats this week! If you and Mr S had any idea of value - you would know which sat to play!

(as an aside I am not knocking Genting - i really like their tour and satts - but the comments made are again.............................r (im not even going to say it!)

DTD have made an amazing promotional offer this week - the likes of which I cant remember in terms of guaranteed satty seats - in full knowledge they will have  huge overlays!



Title: Re: DTD ipoker - Support / Help Thread
Post by: hotdog on February 27, 2013, 11:02:30 AM
has anyone else had an email off DTD asking to confirm there age since downloading the new software?


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on February 27, 2013, 11:08:17 AM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on February 27, 2013, 11:09:47 AM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.

it really isnt opinion!


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 27, 2013, 11:17:35 AM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.

you're just wrong. value it IS.


expensive relative to buyin maybe, but it is still providing incredible value.


with some of the play I saw yesterday I can see how even herbie wins a seat so regularly, I had to check I wasn't on the play money tables throughout.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Doobs on February 27, 2013, 11:21:45 AM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.

you're just wrong. value it IS.


expensive relative to buyin maybe, but it is still providing incredible value.


with some of the play I saw yesterday I can see how even herbie wins a seat so regularly, I had to check I wasn't on the play money tables throughout.

I'd probably agree with you about the play if I could just make the add on.


Title: Re: DTD ipoker - Support / Help Thread
Post by: SubZERO on February 27, 2013, 11:41:09 AM
wow at some of the posts in this thread!

I would just like to say I think the 1r1a format is great - plz keep it this way. 25% of the field is gone before the add on!

a happy medium between a straight up rebuy and a freezeout


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 27, 2013, 11:46:55 AM
You can always satellite into the mega sat via the £2 feeders as well.


Title: Re: DTD ipoker - Support / Help Thread
Post by: MC on February 27, 2013, 11:57:43 AM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.

Getting bored of your constant levelling/trolling

How can it not be value when DTD are literally giving away free money.


Title: Re: DTD ipoker - Support / Help Thread
Post by: FUN4FRASER on February 27, 2013, 12:44:22 PM

Its true you could just spend £33 on a single buy in  receive 5000 chips  go on to build a stack and win a seat , although I think its fair to say to be + EV you need to take the add on ( 10000 chips for £30 ) so for most it would cost £63.

So 3 scenarios

1  1 buy in  = £33
2  1 buy in and a top up £63
2  1 buy in  and a re buy and a top up  £93

Obviously the more runners the satelite gets then the more the "value" gets diluted but based on the number of players entered in previous nights  it doesnt need a maths genius to work out  thats this is great value for money especially if you can minimise your buy ins.

If astonishes me that people want to argue about the facts........  anyway  keep up the good work DTD


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on February 27, 2013, 12:49:46 PM
Sure to have a chance at getting a seat you probably need to add or everyone around you suddenly jumps up their stack... Even then you are paying £63 to try and get in to a £330 tourney so you would have to fail five times to not get any value.

We are all entitled to an opinion - I got in and can now play a tourney I wouldn't normally be able to. Is it too simple to say "fair enough, don't play it then"



Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on February 27, 2013, 12:57:05 PM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.

Aaron, value in these satellites is easily calculated. In simple terms, DTD are offering a guaranteed £16,800 prize pool this week and there has been an overlay every night so far.
They're also offering cheap ways into the main satellite. I was in last night for £4.20 and had I managed to get my add-on (my fault not theirs) would have been confident of winning a seat for a spend of £34.20

Genting are offering a guaranteed £880 with zero overlay.



Title: Re: DTD ipoker - Support / Help Thread
Post by: cambridgealex on February 27, 2013, 01:00:48 PM
I have spent £93 3 times now and failed to get a seat :D With donkeys like me in the field, I assure you, the value is there  ;letsparty;


Title: Re: DTD ipoker - Support / Help Thread
Post by: roscopiko on February 27, 2013, 01:02:07 PM
Are seats won still non-transferable?


Title: Re: DTD ipoker - Support / Help Thread
Post by: FUN4FRASER on February 27, 2013, 01:45:40 PM
Lets do some basic maths ...so based on 150 runners last night

                                                    50 seats guaranteed  x  £336   = £16,800

Lets assume everybody has a buy in and an add on  = £63  x 150    = £9450

I know there are variables but feel its fair guesstimating so overlay  = £7350  x 4 nights  = quite a lot  :)

Great Value in my eyes but no doubt there will be "other view points"

 






                                    


Title: Re: DTD ipoker - Support / Help Thread
Post by: robyong on February 27, 2013, 01:51:27 PM
Hello

Sooooooooooooooooo hard to please everyone, do we do unlimited re-buys, freezeouts, 1R 1A, do we do a mixture of all formats, and what price:prize ratio do we do, is it 1 in 20, 1 in 10 or 1 in 5 players get a seat.

For Mega Sats 20 + seats -  the "norm" is 1 in 5, for example PokerStars are doing a 20 seat GTE UKIPT sat and they have pitched it at £150 + £12 to win £700 + £70, this could also be a £75 + £8 1R 1A and get the same average spend, which opens it up to a few more players who have not qualified in the feeders.

For 50 seats, we did the £30 1 R 1A, the average spend has been £58 - £62 per player, its' is about 1 in 5.5 average, personally, I think this is better than a £60 FO option, which excludes players who want to have 1 bullet of £30, I also think its better than a £30 freezeout, because that is only a 1 in 11 chance and less seats would be on offer.

We can do anything we want satellite wise/ format wise, however I do think we may be close to "optimum" with this 1R 1A format for Mega Satellites, however the daily satellites for the first 3 weeks should be cheaper IMO, offering 1 in 10 chances or 1 in 20, a £15 1R 1A would offer a 1 in 11 chance - maybe we could do these for the first 3 weeks then every bankroll has a choice? I prefer 1 in 5 personally because I have limited time to try again, but everyone has difference preferences.

Having moved to ipoker Simon is going to review all of the satellites, so this is all good feedback for us, criticism helps also because often its warrented and we have missed something, we do have a small hands-on team and do overlook/miss things.

Cheers Rob

P.S. Sausage -these guys are correct with the poker maths, these sats have been are great + ev/value (DTD have been effectively giving £336 seats away for £224)

P.P.S. Aaron - noooooooooooooo comment


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on February 27, 2013, 01:58:28 PM
This is a forum, someone else's view of value is different to everyone else's.

The fact that its likely to cost £93 puts me off personally. Everyone has a different view of everything, but generally I am a direct buyin anyway.

I probably am used to other sats being a lot cheaper and worth 10-20x more than buyin, etc. stars and so on.

If 90% of the field are happy with it, then keep it going, which it looks like it is!


Title: Re: DTD ipoker - Support / Help Thread
Post by: maccer2613 on February 27, 2013, 02:13:49 PM
Lets do some basic maths ...so based on 150 runners last night

                                                    50 seats guaranteed  x  £336   = £16,800

Lets assume everybody has a buy in and an add on  = £63  x 150    = £9450

I know there are variables but feel its fair guesstimating so overlay  = £7350  x 4 nights  = quite a lot  :)

Great Value in my eyes but no doubt there will be "other view points"

 
Can't argue with that surely !





                                    



Title: Re: DTD ipoker - Support / Help Thread
Post by: Killer River on February 27, 2013, 03:28:41 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

Just lol at this, its the best value you will find anywhere. You do know you can enter feeder sats for £2 if you are worried about paying to much? And they are running all day!

I don't think dtd need to change anything in there sat program personally, 1R 1A is the perfect solution to meet most peoples requirements. You of course can not please everyone, some people just don't see the value right in front of there eyes. (you silly sausage) ;D


Title: Re: DTD ipoker - Support / Help Thread
Post by: Graham C on February 27, 2013, 04:42:41 PM
I'm sure this has been covered, but with regards to the old software, do I just have to withdraw my measly funds and then deposit on the new account or will they be carried over? 


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 27, 2013, 04:46:16 PM
I'm sure this has been covered, but with regards to the old software, do I just have to withdraw my measly funds and then deposit on the new account or will they be carried over? 

The former, create a new account and withdraw/deposit. the funds aren't carried over


Title: Re: DTD ipoker - Support / Help Thread
Post by: Graham C on February 27, 2013, 04:47:27 PM
That's great thanks, just wanted to check.


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 27, 2013, 04:58:06 PM
do we have to deposit to withdraw if we only have an old card registered with boss?


rly rly don't want to deposit, as only have a bowl on there, my disgust for them means I don't just wanna punt it off to save the hassle of withdrawing. ta


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on February 27, 2013, 05:01:48 PM
do we have to deposit to withdraw if we only have an old card registered with boss?


rly rly don't want to deposit, as only have a bowl on there, my disgust for them means I don't just wanna punt it off to save the hassle of withdrawing. ta

send an email to nicola@dusktilldawnpoker.com see if they can transfer

try not to use the words moron, disgust and ajdihbwdnhbkknaa;a.

Cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: RED-DOG on February 27, 2013, 05:16:36 PM
I have £4.06 in my account on the old software.

I tried to withdraw and it said:

Max withdrawal £4.06

Min withdrawal £20.00


You're all morons and I'm disgusted.

ajdihbwdnhbkknaa;a.














I love you really  ;)






Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 05:30:15 PM
It is your opinion it is value, guy.

I'm not sure.

It's a harsh buyin for a satellite, but I suppose that's why they guarantee the amount of seats.

you're just wrong. value it IS.


expensive relative to buyin maybe, but it is still providing incredible value.


with some of the play I saw yesterday I can see how even herbie wins a seat so regularly, I had to check I wasn't on the play money tables throughout.
Are the seats transferable?
first time I have played in months and the standard is just the same as always. I have mates that struggle to spell poker and they have all got seats into this. I really struggle to see how it can be anything other than value when there is so much overlay.

There must be 20 people each night who don't even make it to the add on. My advice would be to late reg at the last minute. If you spend the full £90 you will have 20k chips at 10pm and be around 35th. From there its just a case of finding the spots to increase your stack comfortably then Roberts your mothers brother.

Gl everyone playing tonight.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 27, 2013, 05:36:46 PM
do we have to deposit to withdraw if we only have an old card registered with boss?


rly rly don't want to deposit, as only have a bowl on there, my disgust for them means I don't just wanna punt it off to save the hassle of withdrawing. ta

Please deposit £20 in and then withdraw the full balance - this is best way to clear the account
We would need to do this when we close the software down in June so may as well get it out of the way now

Thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 27, 2013, 05:37:48 PM
I have £4.06 in my account on the old software.

I tried to withdraw and it said:

Max withdrawal £4.06

Min withdrawal £20.00


You're all morons and I'm disgusted.

ajdihbwdnhbkknaa;a.














I love you really  ;)







Tom be good if you could do the same?

Thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 05:53:57 PM
Anyone with a bowl amount in their account can always try and spin it up on black jack. Saves a lot of hassle


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 27, 2013, 06:02:39 PM
Anyone with a bowl amount in their account can always try and spin it up on black jack. Saves a lot of hassle

thats true however we could do a chunk LOL then have to pay out


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 06:08:35 PM
Anyone with a bowl amount in their account can always try and spin it up on black jack. Saves a lot of hassle

thats true however we could do a chunk LOL then have to pay out
lol. You are such a pessimist Nick. :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: tonge on February 27, 2013, 06:14:30 PM
So you can play DTD satelites on Genting? will my Genting username work on DTD?  can't really see any point having a DTD account now may as well keep all money in one place.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 06:15:53 PM
So you can play DTD satelites on Genting? will my Genting username work on DTD?  can't really see any point having a DTD account now may as well keep all money in one place.
you can't actually play them on Genting although they appear in the lobby


Title: Re: DTD ipoker - Support / Help Thread
Post by: tonge on February 27, 2013, 06:19:42 PM
ahh right, good job i didn't try to register then, best sign up for DTD then.


Title: Re: DTD ipoker - Support / Help Thread
Post by: jizzemm on February 27, 2013, 06:20:49 PM
Anyone else have connection issues on DTD Ipoker. Just downloaded software and usually been playing on the betfair site, but happy to support DTD instead as I don't rake enough too bother looking around for deals..

Tried playing this evening speed and tourny and just kept having disconnection issues, yet the betfair one was ok when I loaded that up.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 27, 2013, 06:23:55 PM
So you can play DTD satelites on Genting? will my Genting username work on DTD?  can't really see any point having a DTD account now may as well keep all money in one place.
you can't actually play them on Genting although they appear in the lobby

We are working on splitting the DTD comps from Genting this is stage 2 of the operation, as always these things prove more difficult than first envisaged.

Defo need a DTD account to play DTD events


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 27, 2013, 06:31:28 PM
Wiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii I found £57.56 in my DTD account, that's my biggest score for weeks :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: redsimon on February 27, 2013, 06:31:50 PM
Had £6.80 in old account, span it up to £12.80 on roulette, deposited £10 and withdrew £22.80 simples :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 06:57:29 PM
Had £6.80 in old account, span it up to £12.80 on roulette, deposited £10 and withdrew £22.80 simples :)
sorry Nick :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 27, 2013, 07:08:16 PM
do we have to deposit to withdraw if we only have an old card registered with boss?


rly rly don't want to deposit, as only have a bowl on there, my disgust for them means I don't just wanna punt it off to save the hassle of withdrawing. ta

send an email to nicola@dusktilldawnpoker.com see if they can transfer

try not to use the words moron, disgust and ajdihbwdnhbkknaa;a.

Cheers


rofl i'd happily have it go towards the update fund, I just don't want boss to have it!!!

:)up


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 27, 2013, 07:08:32 PM
wait sorry



goddam moron titbeam aaraelwrhasfdjkgalksdgjasg IRIOT etc


Title: Re: DTD ipoker - Support / Help Thread
Post by: Karabiner on February 27, 2013, 07:20:52 PM
wait sorry



goddam moron titbeam aaraelwrhasfdjkgalksdgjasg IRIOT etc

You have to register a new card# and it took me fifteen minutes to figure out how to do it.

Let me know if you find it simple.


Title: Re: DTD ipoker - Support / Help Thread
Post by: ForthThistle on February 27, 2013, 07:24:03 PM
If you bink a seat and get the £300 token....  Can you cash this in and use for other DTD games both Online and Live???

Sorry if already been explained.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on February 27, 2013, 07:28:24 PM
If you bink a seat and get the £300 token....  Can you cash this in and use for other DTD games both Online and Live???

Sorry if already been explained.

Hi No sorry £300 tokens are only for £300 deepstacks - just bink a seat and play it online form the comfort of you own home


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 27, 2013, 07:37:12 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

worst post ever made in history anywhere?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Leatherman on February 27, 2013, 07:52:58 PM
just downloaded new software and contacted online support when i had a minor setback but i am a noob and they dealt with the matter within minutes.. thankyou Nick

Registered for the Mega sat and ya cant fault the value.

One Time  ;pokergods;


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on February 27, 2013, 08:33:12 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

worst post ever made in history anywhere?

You don't read Herbie's posts then?


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 27, 2013, 09:03:52 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

worst post ever made in history anywhere?

You don't read Herbie's posts then?

bazinga!!!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 27, 2013, 09:05:25 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

worst post ever made in history anywhere?

You don't read Herbie's posts then?

correct :-)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 27, 2013, 09:45:04 PM
Absolute joke tonight, worse than boss. £90 for a £336 seat where genting is $55 for £430 seat, I know where my money is going next time. You do great things for poker but I'm sorry, your online sats wont be getting another penny from me.

worst post ever made in history anywhere?

You don't read Herbie's posts then?

correct :-)
oh please....this is getting pretty close to bullying now


Title: Re: DTD ipoker - Support / Help Thread
Post by: corkeye on February 27, 2013, 10:47:17 PM
Sausage has to be levelling right?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on February 27, 2013, 10:48:25 PM
Sausage has to be levelling right?

Was on tilt obv  :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sausage on February 28, 2013, 03:55:59 PM
worst post ever made in history anywhere?


lol That post was typed with a sprinkle of frustration. As pointed out, I had spunked £93 and was on tilt.  There cant be many members on here that hasn't experienced the ridiculous bad beats playing Internet poker. However, I still stand by what I said and won't be entering that sat again. I'm not saying it isn't great value and I'm sure it will be the most successful but I can't justify spending £93 for a £336 seat. I had every intention of only spending £65 but didn't want to give up.

Having moved to ipoker Simon is going to review all of the satellites, so this is all good feedback for us, criticism helps also because often its warrented and we have missed something, we do have a small hands-on team and do overlook/miss things.

As a few have said, it is possible to have 1 buy in and play it as a freezeout, but aren't you at a 4/1 disadvantage of someone willing to spend £93 and need a lot of luck on your side?. Are there any plans for a freeze out in future months? I'm sure something like a £42 + £3 giving a 8/1 ratio would be a success. It would suit smaller bank rolls and give them equal chance.

The grosvenor 25/25 series has been a huge success doubling its  guarantee the first two months. Yes it's a few casinos pulling together as 1 but they offer a variety of online and live sats and LMS for the full month building up to the event suiting all different bank rolls creating a large number of seats.


Title: Re: DTD ipoker - Support / Help Thread
Post by: redsimon on February 28, 2013, 03:58:21 PM
worst post ever made in history anywhere?


lol That post was typed with a sprinkle of frustration. As pointed out, I had spunked £93 and was on tilt.  There cant be many members on here that hasn't experienced the ridiculous bad beats playing Internet poker. However, I still stand by what I said and won't be entering that sat again. I'm not saying it isn't great value and I'm sure it will be the most successful but I can't justify spending £93 for a £336 seat. I had every intention of only spending £65 but didn't want to give up.

Having moved to ipoker Simon is going to review all of the satellites, so this is all good feedback for us, criticism helps also because often its warrented and we have missed something, we do have a small hands-on team and do overlook/miss things.

As a few have said, it is possible to have 1 buy in and play it as a freezeout, but aren't you at a 4/1 disadvantage of someone willing to spend £93 and need a lot of luck on your side?. Are there any plans for a freeze out in future months? I'm sure something like a £42 + £3 giving a 8/1 ratio would be a success. It would suit smaller bank rolls and give them equal chance.

The grosvenor 25/25 series has been a huge success doubling its  guarantee the first two months. Yes it's a few casinos pulling together as 1 but they offer a variety of online and live sats and LMS for the full month building up to the event suiting all different bank rolls creating a large number of seats.

Are you stating, sausage, that you posted because you lost your roll? ;thankyou;


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on February 28, 2013, 04:45:57 PM
worst post ever made in history anywhere?


lol That post was typed with a sprinkle of frustration. As pointed out, I had spunked £93 and was on tilt.  There cant be many members on here that hasn't experienced the ridiculous bad beats playing Internet poker. However, I still stand by what I said and won't be entering that sat again. I'm not saying it isn't great value and I'm sure it will be the most successful but I can't justify spending £93 for a £336 seat. I had every intention of only spending £65 but didn't want to give up.

Having moved to ipoker Simon is going to review all of the satellites, so this is all good feedback for us, criticism helps also because often its warrented and we have missed something, we do have a small hands-on team and do overlook/miss things.

As a few have said, it is possible to have 1 buy in and play it as a freezeout, but aren't you at a 4/1 disadvantage of someone willing to spend £93 and need a lot of luck on your side?. Are there any plans for a freeze out in future months? I'm sure something like a £42 + £3 giving a 8/1 ratio would be a success. It would suit smaller bank rolls and give them equal chance.

The grosvenor 25/25 series has been a huge success doubling its  guarantee the first two months. Yes it's a few casinos pulling together as 1 but they offer a variety of online and live sats and LMS for the full month building up to the event suiting all different bank rolls creating a large number of seats.

Are you stating, sausage, that you posted because you lost your roll? ;thankyou;
lol. I remember a guy who called everyone in Hull sausage. Terry Halliday was his name and back in the day he used to play outside of the fish bowl that is hull


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on February 28, 2013, 07:40:00 PM
worst post ever made in history anywhere?


lol That post was typed with a sprinkle of frustration. As pointed out, I had spunked £93 and was on tilt.  There cant be many members on here that hasn't experienced the ridiculous bad beats playing Internet poker. However, I still stand by what I said and won't be entering that sat again. I'm not saying it isn't great value and I'm sure it will be the most successful but I can't justify spending £93 for a £336 seat. I had every intention of only spending £65 but didn't want to give up.

Having moved to ipoker Simon is going to review all of the satellites, so this is all good feedback for us, criticism helps also because often its warrented and we have missed something, we do have a small hands-on team and do overlook/miss things.

As a few have said, it is possible to have 1 buy in and play it as a freezeout, but aren't you at a 4/1 disadvantage of someone willing to spend £93 and need a lot of luck on your side?. Are there any plans for a freeze out in future months? I'm sure something like a £42 + £3 giving a 8/1 ratio would be a success. It would suit smaller bank rolls and give them equal chance.

The grosvenor 25/25 series has been a huge success doubling its  guarantee the first two months. Yes it's a few casinos pulling together as 1 but they offer a variety of online and live sats and LMS for the full month building up to the event suiting all different bank rolls creating a large number of seats.

Are you stating, sausage, that you posted because you lost your roll? ;thankyou;
lol. I remember a guy who called everyone in Hull sausage. Terry Halliday was his name and back in the day he used to play outside of the fish bowl that is hull


Mirrrrrion to be the same guy


Title: Re: DTD ipoker - Support / Help Thread
Post by: strak33 on February 28, 2013, 08:55:16 PM
Cant reg new details as they say match old ones and cant log in with old account details. Any help?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dewi_cool on February 28, 2013, 09:58:21 PM
Need to contact live chat


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 28, 2013, 10:30:26 PM
any hint as to how to activate your timebank???


Title: Re: DTD ipoker - Support / Help Thread
Post by: cambridgealex on February 28, 2013, 11:09:25 PM
any hint as to how to activate your timebank???

yeh this pls.

Also how many levels is day one?


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on February 28, 2013, 11:27:06 PM
any hint as to how to activate your timebank???

yeh this pls.

Also how many levels is day one?

it would be 16 if one were to play them all....


Title: Re: DTD ipoker - Support / Help Thread
Post by: tomhot on March 01, 2013, 12:24:13 AM
Really enjoyed playing this and not bitter at all that after 3 and a half hours lost to a 3 outer haha

Only thing that seems to be missing is a time bank. I know online is much faster than live etc etc but only having 15 seconds to make a decision for your tournament life in a £300 comp is really tough.

Apart from that DTD have got it spot on again :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on March 01, 2013, 01:52:46 AM
To activate time bank you click on your name.


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on March 01, 2013, 01:37:05 PM
To activate time bank you click on your name.

nope


Title: Re: DTD ipoker - Support / Help Thread
Post by: Skippy on March 01, 2013, 01:40:23 PM
To activate time bank you click on your name.

nope
[/quote

It just kicks in automatically if you go over your 15 seconds, or whatever.


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on March 01, 2013, 01:56:21 PM
To activate time bank you click on your name.

nope

It just kicks in automatically if you go over your 15 seconds, or whatever.

nope, it just auto sits you out.

I tried everything I could think of yesterday whilst playing, and no joy. A quick google search revealed ipoker introduced timebanks in 2011 I think so tis pretty annoying.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smashedagain on March 01, 2013, 02:29:43 PM
works for me clicking on my name, have to click a few times before it comes on tbh


Title: Re: DTD ipoker - Support / Help Thread
Post by: titaniumbean on March 01, 2013, 03:23:06 PM
works for me clicking on my name, have to click a few times before it comes on tbh

I clicked about 400 times rofl

in different places, with different levels of swearing at the screen etc.


sure kicks in.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dry em on March 01, 2013, 04:02:39 PM
To activate time bank you click on your name.

Don't think this is true

I'm not sure you can activate your timebank. It kicks in automatically if (1) you have chips in the pot already and you go past the given 10-15 seconds before acting (2) If the tournament has been set up to have timebanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: Leatherman on March 01, 2013, 04:21:52 PM
This is baffling me, I'm sure I saw the timebank being used in the satellite the other night, but in the online 1a never saw it once...

Did have a little giggle at IsItFrankie asking about it every minute tho.  ;whistle;


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on March 01, 2013, 04:25:21 PM
This is baffling me, I'm sure I saw the timebank being used in the satellite the other night, but in the online 1a never saw it once...

Did have a little giggle at IsItFrankie asking about it every minute tho.  ;whistle;

It is there, but you don't have a choice to activate it or not, it just kicks in automatically after xxx time.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 01, 2013, 04:26:31 PM
This is baffling me, I'm sure I saw the timebank being used in the satellite the other night, but in the online 1a never saw it once...

Did have a little giggle at IsItFrankie asking about it every minute tho.  ;whistle;

It is there, but you don't have a choice to activate it or not, it just kicks in automatically after xxx time.

Yep, and then when it's expired, it doesn't kick-in (obviously).


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sweetman on March 02, 2013, 11:41:52 AM
Personally I think the move over to Ipoker is great, the software is infinitely better, and the ability to win "tokens" from feeders make it possible to win a feeder on weds and play the target satellite on the Thursday.  The token system also means you can register yourself into the day1 of your choice, which is a whole lot easier than the previous email the morning after system.

Once you figure out the best way to check the "actual" progress of a tournament is to use the "Chatbox>Stats>More" feature and just to ignore completely what the lobby says, then satellites are exactly the same as the old boss ones but with better software. 

I would however recommend that for future tournaments the chatbox gets turned off when the field nears the bubble.  We had a guy on our table telling everyone "to fold their way to seat and not play against each other" - FFS mate, we are all aware of the ICM implications on the bubble of a satellite!  It just felt a bit "cheaty" having people trying to make our table a "team" against the other players.

Overall though, big thumbs up on the move over, Ill certainly play more on this Skin and not just "satellites for live events" as I did on the Boss client.


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on March 02, 2013, 01:48:49 PM
Personally I think the move over to Ipoker is great, the software is infinitely better, and the ability to win "tokens" from feeders make it possible to win a feeder on weds and play the target satellite on the Thursday.  The token system also means you can register yourself into the day1 of your choice, which is a whole lot easier than the previous email the morning after system.

Once you figure out the best way to check the "actual" progress of a tournament is to use the "Chatbox>Stats>More" feature and just to ignore completely what the lobby says, then satellites are exactly the same as the old boss ones but with better software. 

I would however recommend that for future tournaments the chatbox gets turned off when the field nears the bubble.  We had a guy on our table telling everyone "to fold their way to seat and not play against each other" - FFS mate, we are all aware of the ICM implications on the bubble of a satellite!  It just felt a bit "cheaty" having people trying to make our table a "team" against the other players.

Overall though, big thumbs up on the move over, Ill certainly play more on this Skin and not just "satellites for live events" as I did on the Boss client.


On the Genting blog latest software release claims to have fixed lobby refresh issue so just a matter of time surely until applied to DTD skin


Title: Re: DTD ipoker - Support / Help Thread
Post by: ripple11 on March 02, 2013, 01:59:24 PM
Personally I think the move over to Ipoker is great, the software is infinitely better, and the ability to win "tokens" from feeders make it possible to win a feeder on weds and play the target satellite on the Thursday.  The token system also means you can register yourself into the day1 of your choice, which is a whole lot easier than the previous email the morning after system.

Once you figure out the best way to check the "actual" progress of a tournament is to use the "Chatbox>Stats>More" feature and just to ignore completely what the lobby says, then satellites are exactly the same as the old boss ones but with better software. 

I would however recommend that for future tournaments the chatbox gets turned off when the field nears the bubble.  We had a guy on our table telling everyone "to fold their way to seat and not play against each other" - FFS mate, we are all aware of the ICM implications on the bubble of a satellite!  It just felt a bit "cheaty" having people trying to make our table a "team" against the other players.

Overall though, big thumbs up on the move over, Ill certainly play more on this Skin and not just "satellites for live events" as I did on the Boss client.


On the Genting blog latest software release claims to have fixed lobby refresh issue so just a matter of time surely until applied to DTD skin

presume link is ok?

http://www.gentingpoker.com/blog/2013/02/genting-poker-software-updates-and-fixes/


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 02, 2013, 03:21:36 PM
Good news.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on March 02, 2013, 03:23:30 PM
Is Genting the Grosvenor and G casinos as they were before?


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on March 02, 2013, 03:39:18 PM
Is Genting the Grosvenor and G casinos as they were before?

er, no!

Genting is the largest UK operator with 44 casinos. Malaysian parent company, and an online room on Ipoker that Poker Encore and now DTD partner with. Grosvenor (owned by Rank) is completely different company


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on March 02, 2013, 03:42:26 PM
Is Genting the Grosvenor and G casinos as they were before?

er, no!

Genting is the largest UK operator with 44 casinos. Malaysian parent company, and an online room on Ipoker that Poker Encore and now DTD partner with. Grosvenor (owned by Rank) is completely different company

Ok, Who did they buy out then? I assume they haven't  just opened all those new casinos from scratch?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 02, 2013, 03:44:51 PM
Is Genting the Grosvenor and G casinos as they were before?

er, no!

Genting is the largest UK operator with 44 casinos. Malaysian parent company, and an online room on Ipoker that Poker Encore and now DTD partner with. Grosvenor (owned by Rank) is completely different company

It's a variety of brands, Circus, Stanleys and the original Gentings now under one ownership.

Ok, Who did they buy out then? I assume they haven't  just opened all those new casinos from scratch?


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on March 02, 2013, 03:45:44 PM

Is there anywhere you can see your tokens that you've won or do you just have to remember?



Title: Re: DTD ipoker - Support / Help Thread
Post by: StuartHopkin on March 02, 2013, 03:47:34 PM
Agree about the chat

Stokesfinest should be banned, ridiculously annoying idiot trying to get everyone to time bank and even laying bets to get people to time bank!


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on March 02, 2013, 03:49:18 PM

Is there anywhere you can see your tokens that you've won or do you just have to remember?



currently  cashier, my account, dtd points,
tokens show



Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on March 02, 2013, 03:50:30 PM

Is there anywhere you can see your tokens that you've won or do you just have to remember?



currently  cashier my account dtd points
tokens show


Ah it's within the points thing. Thanks H.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 02, 2013, 03:58:00 PM
Cant reg new details as they say match old ones and cant log in with old account details. Any help?
Yep just contact live support or email them support@dusktilldawnpoker.com and they can sort account problems :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sweetman on March 02, 2013, 04:30:52 PM
Agree about the chat

Stokesfinest should be banned, ridiculously annoying idiot trying to get everyone to time bank and even laying bets to get people to time bank!

Ah you were on my table then. Im "RolledUpInRazz" fully agree his table chat was underhand.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 02, 2013, 04:44:58 PM
Is Genting the Grosvenor and G casinos as they were before?

er, no!

Genting is the largest UK operator with 44 casinos. Malaysian parent company, and an online room on Ipoker that Poker Encore and now DTD partner with. Grosvenor (owned by Rank) is completely different company

Ok, Who did they buy out then? I assume they haven't  just opened all those new casinos from scratch?

Third largest casino chain in the world, and the largest in the UK!


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 02, 2013, 04:51:55 PM
Is Genting the Grosvenor and G casinos as they were before?

er, no!

Genting is the largest UK operator with 44 casinos. Malaysian parent company, and an online room on Ipoker that Poker Encore and now DTD partner with. Grosvenor (owned by Rank) is completely different company

Ok, Who did they buy out then? I assume they haven't  just opened all those new casinos from scratch?

Third largest casino chain in the world, and the largest in the UK!

Genting Newcastle was formerly Circus, having originally been Stanley's if that helps.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 04, 2013, 06:48:05 PM
Hi Guys

Today we have had a software update for our iPoker online software!!

With some exciting new features, includind a Poker calendar to manage your online tournaments, a friends tab, and a new tab to view your tokens :)

Plus we have a fix for the refresher rate issue players were experiencing last week.

All details here - http://www.dusktilldawnpoker.com/news/dusk-till-dawn-online-poker-software-updates-and-fixes/2325

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: typhoon13 on March 04, 2013, 06:59:36 PM
Hi Guys

Today we have had a software update for our iPoker online software!!

With some exciting new features, includind a Poker calendar to manage your online tournaments, a friends tab, and a new tab to view your tokens :)

Plus we have a fix for the refresher rate issue players were experiencing last week.

All details here - http://www.dusktilldawnpoker.com/news/dusk-till-dawn-online-poker-software-updates-and-fixes/2325

Cheers Nicola

Nicola

Any idea when software will cater for Mac


Title: Re: DTD ipoker - Support / Help Thread
Post by: Ironside on March 04, 2013, 07:03:30 PM
Question: in tourny lobby i see a comp saying $3000 GP freezeout does the GP mean GTD Prize or is it a sat to another comp


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on March 04, 2013, 07:04:23 PM
GTD mate


Title: Re: DTD ipoker - Support / Help Thread
Post by: Ironside on March 04, 2013, 07:11:40 PM
GTD mate

intresting some GTD pools looking well short of numbers  guessing there will be lots of late regs


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on March 04, 2013, 09:37:16 PM
GTD mate

intresting some GTD pools looking well short of numbers  guessing there will be lots of late regs

Think they pretty much all hit them mate tbh.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Graham C on March 04, 2013, 10:01:56 PM
I've just won a Golden Chip whilst playing in the blonde league.  I didn't realise what it was all about until just now and should I make day 2, it's my anniversary.  Is it possible to keep the chip for the next one?  Can't see Mrs S being that impressed with me popping off to play poker on our anniversary.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 05, 2013, 09:48:36 AM
I've just won a Golden Chip whilst playing in the blonde league.  I didn't realise what it was all about until just now and should I make day 2, it's my anniversary.  Is it possible to keep the chip for the next one?  Can't see Mrs S being that impressed with me popping off to play poker on our anniversary.

She'll be very impressed if you make the final table and take her to St Kitts - it can be done you know :-)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Graham C on March 05, 2013, 11:21:50 AM
That's true, she'd like that.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 05, 2013, 11:34:32 AM
That's true, she'd like that.

Tell her, if David can do it, any mug can, and then show her the pictures - she'll be fine


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 05, 2013, 05:19:38 PM
I've just won a Golden Chip whilst playing in the blonde league.  I didn't realise what it was all about until just now and should I make day 2, it's my anniversary.  Is it possible to keep the chip for the next one?  Can't see Mrs S being that impressed with me popping off to play poker on our anniversary.
You have won a token which is only valid for this event so you will need to play a day 1 either online or live. Why don't you give it a shot and if you get through you will be guaranteed a min paypout of £150. Tell her you will spin it up and whatever you win you will spend on her ;)

It starts at 1pm on day 2 so you might even be finished in time to take her out ;)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Graham C on March 05, 2013, 05:47:11 PM
I've just won a Golden Chip whilst playing in the blonde league.  I didn't realise what it was all about until just now and should I make day 2, it's my anniversary.  Is it possible to keep the chip for the next one?  Can't see Mrs S being that impressed with me popping off to play poker on our anniversary.
You have won a token which is only valid for this event so you will need to play a day 1 either online or live. Why don't you give it a shot and if you get through you will be guaranteed a min paypout of £150. Tell her you will spin it up and whatever you win you will spend on her ;)

It starts at 1pm on day 2 so you might even be finished in time to take her out ;)

Cheers Nicola

I'll be finished in time to take her for lunch :D

You're in the money just for making day 2?  I didn't realise that.   I'll break the good news later tonight, I've not told her yet!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 06, 2013, 01:50:05 PM
Hi Guys

Tonight at 7.30pm we have a GPS FREEROLL...winner will get a £440 GPS seat!

It's under the GPS tab called GPS Freeroll, there is NO late reg so please register ASAP!

Password is: REDCARD (in capitals)

There are only 1500 spaces available so register NOW to secure your seat!

We will be supporting all GPS stops so would love for you to join us :)

Any questions give me a shout!

Cheers Nicola

 


Title: Re: DTD ipoker - Support / Help Thread
Post by: bergeroo on March 08, 2013, 11:43:49 PM
Am I allowed to play on the Dtd online site on ipoker if I am in the following countries?

Germany
Netherlands
Spain



Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 09, 2013, 12:28:11 AM
Germany and Spain are a no. No idea about the Netherlands though.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 09, 2013, 10:17:58 AM
Am I allowed to play on the Dtd online site on ipoker if I am in the following countries?

Germany
Netherlands
Spain


Hi bergeroo

I'm afraid all 3 are restricted countries :(

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: bobAlike on March 09, 2013, 10:41:52 AM
Hi Nicola,

Can you only buy in online for live events through iPoker client the lobby now?


Title: Re: DTD ipoker - Support / Help Thread
Post by: smokynuts on March 09, 2013, 12:39:07 PM
i having problems with software loading up anybody else having problems ??

its basicly trying to load but taking like 10 min to load then after anouthr 10 min loosing conection ??

wanting to get this sorted before i reg for any of the day 1s for grand prix

garry


Title: Re: DTD ipoker - Support / Help Thread
Post by: Dino on March 09, 2013, 12:43:19 PM
30 seconds here from clicking the icon to logged in.


Title: Re: DTD ipoker - Support / Help Thread
Post by: EvilPie on March 09, 2013, 01:09:36 PM
30 seconds here from clicking the icon to logged in.

Same here.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on March 09, 2013, 02:49:53 PM
Hi Nicola,

Can you only buy in online for live events through iPoker client the lobby now?

Hi

Just the weekend event as the moment but we are working on getting all club events into the lobby  to allow plays to use the points and online funds to register.

Should be no longer than 2 weeks.

Cheers nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: bobAlike on March 09, 2013, 04:20:53 PM
Hi Nicola,

Can you only buy in online for live events through iPoker client the lobby now?

Hi

Just the weekend event as the moment but we are working on getting all club events into the lobby  to allow plays to use the points and online funds to register.

Should be no longer than 2 weeks.

Cheers nick


Thanks Nick


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on March 09, 2013, 04:24:23 PM
Boss ftw


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on March 10, 2013, 11:44:41 PM
anyone having trouble withdrawing?


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 11, 2013, 10:10:48 AM
anyone having trouble withdrawing?

[ ] thin


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on March 11, 2013, 10:15:28 AM
anyone having trouble withdrawing?

Not that I am aware of.

Whats the problem?

Have you tried support?


Title: Re: DTD ipoker - Support / Help Thread
Post by: domcug on March 11, 2013, 10:25:43 PM
Tourney lobby's are still not always up to date - not as bad as they were but lag for a few mins and have wrong chip stacks, numbers etc.  Pretty tilting, especially in sats.


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on March 11, 2013, 10:40:18 PM
anyone having trouble withdrawing?

Not that I am aware of.

Whats the problem?

Have you tried support?

yeah just contacted them need to send docs again zzzzzzzzzzzzzzzzzzz


Edit no need to withdraw now  :'( :'( :'(


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on March 11, 2013, 10:58:14 PM
Tourney lobby's are still not always up to date - not as bad as they were but lag for a few mins and have wrong chip stacks, numbers etc.  Pretty tilting, especially in sats.


Hi we had to roll back the new software due to a glitch so we are just waiting on the new date for release.

As soon as we get a date we will let you know.

Cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: domcug on March 11, 2013, 11:13:55 PM

Hi we had to roll back the new software due to a glitch so we are just waiting on the new date for release.

As soon as we get a date we will let you know.

Cheers

VMT Nick.  Even with the slight lag it is still a lot >>>> than Boss.


Title: Re: DTD ipoker - Support / Help Thread
Post by: DTD-Nick.W on March 11, 2013, 11:23:10 PM

Hi we had to roll back the new software due to a glitch so we are just waiting on the new date for release.

As soon as we get a date we will let you know.

Cheers

VMT Nick.  Even with the slight lag it is still a lot >>>> than Boss.

Absolutely !!!!!!!!!!!!!


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on March 12, 2013, 12:04:11 AM
can you ban yourself from the casino only?


Title: Re: DTD ipoker - Support / Help Thread
Post by: millidonk on March 12, 2013, 01:29:02 PM
can you ban yourself from the casino only?

lolz. <3 The Ho.

On a serious note take a break from it all!


Title: Re: DTD ipoker - Support / Help Thread
Post by: paulhouk03 on March 12, 2013, 10:00:57 PM
can you ban yourself from the casino only?

lolz. <3 The Ho.

On a serious note take a break from it all!
I havent played for a while and been doing well at live pokah

oh well just gonna stop hopefully :(


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 13, 2013, 01:10:10 PM
can you ban yourself from the casino only?
Online casino on iPoker? Yes you can ban yourself from side games, you can do it within the lobby but let me know if you wish us to do it for you.

We can also lock you Boss account if you no longer have funds in there and this will stop you logging it to the old casino, let me know if you'd like me to do that too :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 13, 2013, 03:34:55 PM
I got disconnected twice last night - each time it wouldn't let me log back in until I shut down the software and relaunched it.
I know there were others who suffered the same at around the same time

has anyone else just been disco'd?

yep, great timing for an update..

has anyone else just been disco'd?
i did

has anyone else just been disco'd?

Me too but only a couple of minutes

Geo

These were all at much the same time, and I got it again later in the evening. Luckily not at a crucial point in any hand.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 13, 2013, 03:52:59 PM
I got disconnected twice last night - each time it wouldn't let me log back in until I shut down the software and relaunched it.
I know there were others who suffered the same at around the same time

has anyone else just been disco'd?

yep, great timing for an update..

has anyone else just been disco'd?
i did

has anyone else just been disco'd?

Me too but only a couple of minutes

Geo

These were all at much the same time, and I got it again later in the evening. Luckily not at a crucial point in any hand.

[ ] Thin


Title: Re: DTD ipoker - Support / Help Thread
Post by: TheChipPrince on March 13, 2013, 03:56:37 PM
Ipoker often updates, and will kick you off, the timings seem unplanned and without warning, can be a real pain.


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 13, 2013, 04:03:33 PM
Ipoker often updates, and will kick you off, the timings seem unplanned and without warning, can be a real pain.

But wouldn't that affect everbody?


Title: Re: DTD ipoker - Support / Help Thread
Post by: TheChipPrince on March 13, 2013, 04:11:22 PM
Ipoker often updates, and will kick you off, the timings seem unplanned and without warning, can be a real pain.

But wouldn't that affect everbody?

It does.  Did this?

I just meant in general, iPoker updates without warning and you have to log off and back in again.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Loukas on March 14, 2013, 08:40:32 PM
Am I being stupid or is the ability to write detailed (or several) notes on the same player not possible now?
On Boss Media I had several examples of how a hand was played attached to one player but I can only seem to write a couple of sentances on the new software?
Anyone else noticed yet or am I doing something wrong?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Biddy 62 on March 18, 2013, 08:19:20 PM
Just set up an account to play online, registration went ok. Log in asking me for username and password. I have a password but at no point during registration was i asked for a username or nickname. Any ideas?


Title: Re: DTD ipoker - Support / Help Thread
Post by: youthnkzR on March 18, 2013, 08:24:02 PM
It will give you a long random username after you complete registration which you use to log on to he client with. Through there you can choose your nickname.


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on March 18, 2013, 08:29:04 PM
Just set up an account to play online, registration went ok. Log in asking me for username and password. I have a password but at no point during registration was i asked for a username or nickname. Any ideas?



think this is live support link
 http://www.dusktilldawnpoker.com/contact.php


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on March 18, 2013, 08:31:23 PM
Should receive an email from Dusk Till Dawn welcoming you

As Tom says that has a long random username that you use on first log in, to then change


Mine read

Dear Richard (GQR12924472),

Thank you for playing at Dusk Till Dawn Poker.

We are delighted to welcome you as a Dusk Till Dawn Poker customer on the iPoker network. This email contains important information you will need in order to play for real money at Dusk Till Dawn Poker. It is advisable that you keep it safe and confidential.

Using your username (GQR12924472) and password you will be able to login to your online account and start playing for real money.




email  support@dusktilldawnpoker.com or PM Nicola Dusk Till Dawn if unresolved


Title: Re: DTD ipoker - Support / Help Thread
Post by: Biddy 62 on March 18, 2013, 08:50:21 PM
Argh thank you.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 19, 2013, 10:54:24 AM
Am I being stupid or is the ability to write detailed (or several) notes on the same player not possible now?
On Boss Media I had several examples of how a hand was played attached to one player but I can only seem to write a couple of sentances on the new software?
Anyone else noticed yet or am I doing something wrong?

Hi Loukas

I have asked about this for you and as far as I am aware there are only a couple of rows for you to make notes.

Unless anyone else has found a way to do it?

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on March 19, 2013, 08:51:52 PM
the site takes forever to update and get logged in. not sure if its my internet download speeds but 8 miutes in from double clicking the icon and its still updating!!


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on March 19, 2013, 10:00:56 PM
the site takes forever to update and get logged in. not sure if its my internet download speeds but 8 miutes in from double clicking the icon and its still updating!!

think that might be you rather than them


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on March 19, 2013, 10:21:08 PM
the site takes forever to update and get logged in. not sure if its my internet download speeds but 8 miutes in from double clicking the icon and its still updating!!

think that might be you rather than them

have uninstalled it and will try again tomorrow. everything else running fine on my laptop


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 05:53:21 PM
Is anyone else having issues logging into DTD (or any other ipoker skin)?

:dontask:


Title: Re: DTD ipoker - Support / Help Thread
Post by: bobAlike on March 21, 2013, 05:53:56 PM
I haven't tried. No need to thank me.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 05:54:30 PM
I haven't tried. No need to thank me.

OK, I won't.  Thanks...


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 05:57:15 PM
Anyone else?


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 05:59:46 PM
:dontask:


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 06:04:29 PM
Great thread Dewi ::)


Title: Re: DTD ipoker - Support / Help Thread
Post by: dreenie on March 21, 2013, 06:09:18 PM
yeah, it's crashed


Title: Re: DTD ipoker - Support / Help Thread
Post by: bobAlike on March 21, 2013, 06:09:34 PM
Great thread Dewi ::)

Not one of his finest IMO


Title: Re: DTD ipoker - Support / Help Thread
Post by: DMorgan on March 21, 2013, 06:11:13 PM
Fine for me


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on March 21, 2013, 06:11:45 PM
A few saying they are having problems on Facebook


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 06:16:31 PM
Fine for me

Were you already logged in, or just logged in now?


Title: Re: DTD ipoker - Support / Help Thread
Post by: a17689 on March 21, 2013, 06:27:07 PM
Is anyone else having issues logging into DTD (or any other ipoker skin)?

:dontask:

yep i cant get on! been trying 1 hour!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Broonie on March 21, 2013, 06:27:48 PM
i cant log into DTD or Genting,  via Virgin Media


Title: Re: DTD ipoker - Support / Help Thread
Post by: NEWY on March 21, 2013, 06:32:48 PM
Might be some snow on top of the i poker ariel. Have u tried switchin it off and then on again?


Title: Re: DTD ipoker - Support / Help Thread
Post by: hector62 on March 21, 2013, 06:36:06 PM
Mine is OK but it's Betfred.


Title: Re: DTD ipoker - Support / Help Thread
Post by: celtic on March 21, 2013, 06:37:38 PM
I haven't tried. FACT!


Title: Re: DTD ipoker - Support / Help Thread
Post by: big poppa on March 21, 2013, 07:26:06 PM
I ve been trying to get on but it keeps kicking me out aswell. Will try again for the 8pm sats.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on March 21, 2013, 08:01:51 PM
Think it's all up and running again now.


Title: Re: DTD ipoker - Support / Help Thread
Post by: millidonk on March 21, 2013, 10:24:50 PM
it let me play.  unfortunately...


Title: Re: DTD ipoker - Support / Help Thread
Post by: Loukas on March 22, 2013, 12:47:17 AM
Am I being stupid or is the ability to write detailed (or several) notes on the same player not possible now?
On Boss Media I had several examples of how a hand was played attached to one player but I can only seem to write a couple of sentances on the new software?
Anyone else noticed yet or am I doing something wrong?

Hi Loukas

I have asked about this for you and as far as I am aware there are only a couple of rows for you to make notes.

Unless anyone else has found a way to do it?

Cheers Nicola

Ok many thanks for looking into it Nicola, I am abbreviating more in notes now! New updates in the future may allow for more notes anyway, fingers crossed 😀


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 22, 2013, 11:37:45 AM
Hi Guys

Sorry for any inconvenience last night, the site was down briefly but everything is back up and running now.

If you have any urgent concerns regarding the software please contact our live chat or email support@dusktilldawnpoker.com as they work 10am - 12midnight so will pick up quickly for you and be able to resolve any issues you may have :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: chamberlain on March 24, 2013, 07:57:21 PM
I am one of over 20 players stuck in a micro sat which has frozen leaving one table playing three handed and 18 other players doing nothing. What is the normal outcome for such error on ipokers behalf?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 24, 2013, 08:02:29 PM
I am one of over 20 players stuck in a micro sat which has frozen leaving one table playing three handed and 18 other players doing nothing. What is the normal outcome for such error on ipokers behalf?
Hi chamberlain

If they can restart the tournament it will play out but if it cancels all players will be refunded.

More than likely to cancel by the sound of it. Support are aware and are looking into it now for you.

Sorry for the inconvenience caused.

Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: chamberlain on March 24, 2013, 08:08:44 PM
Thank you for the response Nicola.

A refund isn't really the point in my opinion though, would you not tend to agree? I understand tournaments can crash occasionally but I was twice logged out randomly and then the tournament crashes as a whole? Doesn't really give much faith for next time does it, especially when promoting a new software.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 24, 2013, 08:16:20 PM
Thank you for the response Nicola.

A refund isn't really the point in my opinion though, would you not tend to agree? I understand tournaments can crash occasionally but I was twice logged out randomly and then the tournament crashes as a whole? Doesn't really give much faith for next time does it, especially when promoting a new software.
I appreciate what you are saying and we do agree with you. We are working with iPoker to fix any problems such as this and will do everything we can to improve the players experience with the new software.


Title: Re: DTD ipoker - Support / Help Thread
Post by: chamberlain on March 24, 2013, 08:22:28 PM
Thank you for the response Nicola.

A refund isn't really the point in my opinion though, would you not tend to agree? I understand tournaments can crash occasionally but I was twice logged out randomly and then the tournament crashes as a whole? Doesn't really give much faith for next time does it, especially when promoting a new software.
I appreciate what you are saying and we do agree with you. We are working with iPoker to fix any problems such as this and will do everything we can to improve the players experience with the new software.


All new software has teething problems, and I understand that there is nothing anyone can do to fix them short term. The trouble is when errors happen you loose that player faith and essentially that custom for the future, this is something a refund will not fix. Again thank you for your response and honesty agreeing that the software is pants (at times!).


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on March 24, 2013, 08:43:16 PM
when changing / chosing a password, can it not specify what a password must consist of rather than allowing me to type something that isnt allowed and THEN telling me it doesnt meet the criteria!? just put some notes there saying what the criteria is rather than wasting my time.
thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 24, 2013, 08:46:02 PM
when changing / chosing a password, can it not specify what a password must consist of rather than allowing me to type something that isnt allowed and THEN telling me it doesnt meet the criteria!? just put some notes there saying what the criteria is rather than wasting my time.
thanks

The password must be between 5 - 10 characters with at least 1 number and 1 letter. You can't use symbols, it shouldn't allow you to type in symbols.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on March 24, 2013, 08:48:37 PM
when changing / chosing a password, can it not specify what a password must consist of rather than allowing me to type something that isnt allowed and THEN telling me it doesnt meet the criteria!? just put some notes there saying what the criteria is rather than wasting my time.
thanks

The password must be between 5 - 10 characters with at least 1 number and 1 letter. You can't use symbols, it shouldn't allow you to type in symbols.

Thanks Nicola and appreciate the quick response. my reason for posting is can this be something to be fed back to the site so a notes box can be inserted at the point you are asked to chose a password that says just what you have said?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Junior Senior on March 24, 2013, 09:42:34 PM
oh and take my doom switch off please. QQ vs 44 and it runs out 8Q744.

i bet the flop too!

hmmmmmm


Title: Re: DTD ipoker - Support / Help Thread
Post by: treefella on March 25, 2013, 11:40:35 PM
Sorry for not reading through what is probably mentioned in this thread. I'm about to get my laptop tomorrow specifically to play DTD : )

Have no clue what my old log in details are for my previous DTD account.
Do I need to open and create a new account ?
Or do i have to log in with my old existing account details which I've now forgotten ?
Many thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on March 26, 2013, 04:36:43 PM
Sorry for not reading through what is probably mentioned in this thread. I'm about to get my laptop tomorrow specifically to play DTD : )

Have no clue what my old log in details are for my previous DTD account.
Do I need to open and create a new account ?
Or do i have to log in with my old existing account details which I've now forgotten ?
Many thanks
Hi treefella

You will need to download the new software and create a brand new account :)

The old details were for the previous software only so won't work on the new software.

Any questions give me a shout :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Mohican on April 08, 2013, 07:25:26 PM
Downloaded it but it seems i have to create a new account. Is this correct?Tried logging in with my password etc from old software but to no avail. Is there something i'm missing?


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on April 08, 2013, 07:26:53 PM
yes its on a completely different network

new account, new sign up

contact customer support if you get an email problem they can solve it for you


Title: Re: DTD ipoker - Support / Help Thread
Post by: Mohican on April 08, 2013, 07:30:59 PM
yes its on a completely different network

new account, new sign up

contact customer support if you get an email problem they can solve it for you
OK, tx. Will see what happens.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Mohican on April 08, 2013, 07:55:30 PM
As I thought, I can't use my playing alias as it's showing as taken. Will this be my old account flagging this name up this as I don't really want to change alias?


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on April 08, 2013, 07:58:29 PM
As I thought, I can't use my playing alias as it's showing as taken. Will this be my old account flagging this name up this as I don't really want to change alias?

If the alias is taken anywhere on the ipoker network you will need a new one


Title: Re: DTD ipoker - Support / Help Thread
Post by: Mohican on April 08, 2013, 08:10:02 PM
As I thought, I can't use my playing alias as it's showing as taken. Will this be my old account flagging this name up this as I don't really want to change alias?

If the alias is taken anywhere on the ipoker network you will need a new one
Annoying as I have used it elsewhere. Tx Tighty.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on April 08, 2013, 08:58:32 PM
As I thought, I can't use my playing alias as it's showing as taken. Will this be my old account flagging this name up this as I don't really want to change alias?

If the alias is taken anywhere on the ipoker network you will need a new one
Annoying as I have used it elsewhere. Tx Tighty.

I think I'm on my 5th ipoker alias now.  Gets more and more difficult to pick one.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Mohican on April 08, 2013, 09:13:53 PM
As I thought, I can't use my playing alias as it's showing as taken. Will this be my old account flagging this name up this as I don't really want to change alias?

If the alias is taken anywhere on the ipoker network you will need a new one
Annoying as I have used it elsewhere. Tx Tighty.

I think I'm on my 5th ipoker alias now.  Gets more and more difficult to pick one.
Would it be too difficult to have the same player alias on different Ipoker Skins?


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on April 09, 2013, 01:17:08 AM
Don't think any poker site or network allows two accounts to have the same alias?


Title: Re: DTD ipoker - Support / Help Thread
Post by: goonner on April 09, 2013, 08:05:39 PM
I have downloaded the software, but it will not let me register my card details. It is already used on Gentings.

So I logged into Gentings with my DTD username no problem, but it still will not me deposit as my card is already used on Gentings.

I only have 1 card, so is there a way around this problem or will I no longer be able to play DTD.

was looking forward to playing some of the Monte and ISPT sats


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on April 09, 2013, 08:17:47 PM
I have downloaded the software, but it will not let me register my card details. It is already used on Gentings.

So I logged into Gentings with my DTD username no problem, but it still will not me deposit as my card is already used on Gentings.

I only have 1 card, so is there a way around this problem or will I no longer be able to play DTD.

was looking forward to playing some of the Monte and ISPT sats

Simple.  You need to register a new account on the DTD software, and then if you're using the same card to deposit you'll need to contact the live support and they'll help sort it for you.

:)up


Title: Re: DTD ipoker - Support / Help Thread
Post by: goonner on April 09, 2013, 08:29:08 PM
I more Question before I do all that, I notice that you can do player transfer. Is it possible to transfer from my genting account username to my DTD username?

If not it should be, love that on PS to FTP ;thankyou;


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on April 09, 2013, 08:30:46 PM
I more Question before I do all that, I notice that you can do player transfer. Is it possible to transfer from my genting account username to my DTD username?

If not it should be, love that on PS to FTP ;thankyou;

yes if your account has been verified



Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on April 10, 2013, 04:02:17 PM
Does anyone know if I can transfer funds from my genting account to DTD account? Tried and not working?


Title: Re: DTD ipoker - Support / Help Thread
Post by: mulhuzz on April 10, 2013, 04:08:51 PM
Does anyone know if I can transfer funds from my genting account to DTD account? Tried and not working?

probably need to verify account -- click 'support' and they'll help you out.


Title: Re: DTD ipoker - Support / Help Thread
Post by: aaron1867 on April 10, 2013, 04:12:11 PM
Does anyone know if I can transfer funds from my genting account to DTD account? Tried and not working?

probably need to verify account -- click 'support' and they'll help you out.

tyty


Title: Re: DTD ipoker - Support / Help Thread
Post by: Mohican on April 10, 2013, 09:24:34 PM
I'm a bit miffed here. I register, I deposit a small amount, I play for two nights in a row. Log-in tonight and find my account suspended. Contact customer support on-line and get told i need to verify my age for Ipoker. Need to email scanned documents etc. Ok, if i can't be bothered to do this, can I have my money back. No,all accounts are locked until age is verified.
 That's right, I can deposit and play straight away but once they suspend my account because they need to age verify it, I can't have MY money back until I get it verified You fecking what????
 Perhaps Ipoker should get your age verified before they take players money. Now i only have smalll change on there ATM but if I'd binked a few quid, I wouldn't have access to it.Needless to say I'm gonna ask questions further up the Ipoker foodchain to find out why they can deny me my money.

p.s. I'd just like to point out that the agent who dealt with my request was helpful and polite and that I didn't use any foul or abusive language towards her. My annoyance is with Ipokers stoopid rules and procedures.


Title: Re: DTD ipoker - Support / Help Thread
Post by: millidonk on April 11, 2013, 02:55:28 PM
I'm a bit miffed here. I register, I deposit a small amount, I play for two nights in a row. Log-in tonight and find my account suspended. Contact customer support on-line and get told i need to verify my age for Ipoker. Need to email scanned documents etc. Ok, if i can't be bothered to do this, can I have my money back. No,all accounts are locked until age is verified.
 That's right, I can deposit and play straight away but once they suspend my account because they need to age verify it, I can't have MY money back until I get it verified You fecking what????
 Perhaps Ipoker should get your age verified before they take players money. Now i only have smalll change on there ATM but if I'd binked a few quid, I wouldn't have access to it.Needless to say I'm gonna ask questions further up the Ipoker foodchain to find out why they can deny me my money.

p.s. I'd just like to point out that the agent who dealt with my request was helpful and polite and that I didn't use any foul or abusive language towards her. My annoyance is with Ipokers stoopid rules and procedures.

#17yrold'sproblems :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: redsimon on April 11, 2013, 03:12:16 PM
If it stops under aged gambling I can't see problem. Identity Verification is pretty standard on most sites isn't it?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Matt.NFFC. on April 11, 2013, 03:14:20 PM
Ok.......deposited a small amount using my credit card a couple of days ago.........and it's not gone through, on the client it says the transaction is "waiting"

Waiting for what?  Support says|I need to contact my bank.  What has my bank got to do with it?  Do I really need to mess about contacting my card issuer to get it to go through?

Nothing is ever simple is it?  Wanted to play a few satty's but this has put me off a bit now.

Support was fine BTW, disappointed they couldn't sort it.

What next?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 11, 2013, 03:41:10 PM
I'm a bit miffed here. I register, I deposit a small amount, I play for two nights in a row. Log-in tonight and find my account suspended. Contact customer support on-line and get told i need to verify my age for Ipoker. Need to email scanned documents etc. Ok, if i can't be bothered to do this, can I have my money back. No,all accounts are locked until age is verified.
 That's right, I can deposit and play straight away but once they suspend my account because they need to age verify it, I can't have MY money back until I get it verified You fecking what????
 Perhaps Ipoker should get your age verified before they take players money. Now i only have smalll change on there ATM but if I'd binked a few quid, I wouldn't have access to it.Needless to say I'm gonna ask questions further up the Ipoker foodchain to find out why they can deny me my money.

p.s. I'd just like to point out that the agent who dealt with my request was helpful and polite and that I didn't use any foul or abusive language towards her. My annoyance is with Ipokers stoopid rules and procedures.
Hi Mohican

When a player opens an account with us, iPoker do a automated search based on your details and address given, the majority of players can be verified via the electoral roll etc, however if a player has recently moved address, or can't be found via the details given then we request further verification which can simply be the card copy of your driving licence as it has your name, d.o.b, photo and address. This address must match the address on your account other address verification is also requested.

These documents are requested from you via the email address you gave within a couple of hours of you opening your account. We give players 72 hours grace period to send in the documents, within this time we usually chase players with a further email to request the documents. If players haven't sent the documents to us within 72 hours of us requesting them then iPoker lock the players account.

This process is to ensure that all players are given the opportunity to verify their account (as players tend to register last minute for satellites etc) and this allows them time to get the documents together without forfeiting any play. There has to be a cut off legally for us to have a players age verified.

The reason money is held within this time is in case the player is unable to verify his age, in which case he will have been playing illegally.

Once your account is verified once you won't be asked to verify it again in the future.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 11, 2013, 03:51:00 PM
Ok.......deposited a small amount using my credit card a couple of days ago.........and it's not gone through, on the client it says the transaction is "waiting"

Waiting for what?  Support says|I need to contact my bank.  What has my bank got to do with it?  Do I really need to mess about contacting my card issuer to get it to go through?

Nothing is ever simple is it?  Wanted to play a few satty's but this has put me off a bit now.

Support was fine BTW, disappointed they couldn't sort it.

What next?
Hi Matt

Yes, I'm afraid you will need to contact your card issuer. If the transaction is pending their end then it means we won't have received the money from the card.

On iPoker there is now the option to cash in and cash out at the club which makes things easier for a lot of players (if you visit the club regularly). You need to verify your account once with photo ID and address verification which can be your driving licence (card copy) and then this service is always available to you.

If you wish to use this service, all details are here - http://www.dusktilldawnpoker.com/cash-in-cash-out.php

Obviously for now we need to ensure your card payment is sorted, so the next step is to contact the card issuer, you may just need to approve the transaction.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: TexasGrindEm on April 16, 2013, 04:23:01 PM
Has anyone tried the iPoker client on a Microsoft Surface tablet? I know they are not compatible on Android or Apple as of yet but thought it may be a different story on Windows OS?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Yian on April 16, 2013, 05:24:03 PM
Retrieving hand histories anyone?

Wasn't playing at home and setting to store locally wasn't selected anyway.


Title: Re: DTD ipoker - Support / Help Thread
Post by: geordieneil on April 17, 2013, 03:42:47 PM
Sure its been asked before, but can't see it/find it.

is there an expiry date on live event tokens? i.e. 300 monthly, incredible 100's etc      if there is how do we find the info needed before we play?

Is it worth playing tonnes of sats to build up ur live tickets balance etc??

TIA


Title: Re: DTD ipoker - Support / Help Thread
Post by: mondatoo on April 17, 2013, 10:28:59 PM
It tells you the expiry date in my account.


Title: Re: DTD ipoker - Support / Help Thread
Post by: toddswain on April 17, 2013, 10:30:56 PM
300s last 60days iirc


Title: Re: DTD ipoker - Support / Help Thread
Post by: toddswain on April 17, 2013, 10:46:10 PM
Also, if a dtd member of staff is passing by, if i click save hand histories locally, can u tell me where they are saved thanks, no option to change location. Ty in advance


Title: Re: DTD ipoker - Support / Help Thread
Post by: geordieneil on April 18, 2013, 12:26:26 AM
It tells you the expiry date in my account.

it tells you when you have a ticket yes, but I'm crap and have no tokens to look at :)

is there anywhere where its says how long they last before I play for one?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 18, 2013, 05:54:25 PM
Has anyone tried the iPoker client on a Microsoft Surface tablet? I know they are not compatible on Android or Apple as of yet but thought it may be a different story on Windows OS?
It's not compatible as far as I am aware, it's only compatible for Window and Windows XP.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 18, 2013, 05:55:35 PM
Retrieving hand histories anyone?

Wasn't playing at home and setting to store locally wasn't selected anyway.
I will check regarding the hand histories as I'm not sure where they are retrieved if you don't store them locally on your PC. Will get back to you.

Unless any players know and can answer, please do so :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 18, 2013, 06:33:31 PM
Sure its been asked before, but can't see it/find it.

is there an expiry date on live event tokens? i.e. 300 monthly, incredible 100's etc      if there is how do we find the info needed before we play?

Is it worth playing tonnes of sats to build up ur live tickets balance etc??

TIA
Tokens all come with an expiry date which varies depending on whether it's a feeder token or satellite token into a main event.

Feeder tokens always last for 14 days, however if the satellite programme is coming to an end i.e. tonight is the last £110 Monte Carlo satellite, if a player wins a £110 token today it will have a 14 day expiry but there is actually only 1 opportunity to play it so always bear that in mind too. It can't be used for another £110 tournament as it's only set for the Monte Carlo ones.

Main event tokens are valid for 60 days for regular events which usually includes the Deepstacks (but there isn't one until July now) and the Incredible 100 which gives you at least  2 events to choose from.

However tokens for one off events such as Monte Carlo, Grand Prix and ISPT expire after the event has taken place. Therefore win 1 seat and it must be played for the upcoming event, win multiple and they must be used with the intention to re-enter in that event, if you make day 2 we will transfer them to other events for you.

Full rules are - http://www.dusktilldawnpoker.com/satellite-winners.php

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 18, 2013, 08:24:57 PM
Retrieving hand histories anyone?

Wasn't playing at home and setting to store locally wasn't selected anyway.
I will check regarding the hand histories as I'm not sure where they are retrieved if you don't store them locally on your PC. Will get back to you.

Unless any players know and can answer, please do so :)
Hi Guys

This is the response I had regarding Hand Histories:-

The player can manually search in "my account" and look at cash table and tournament history. If they run a search over a period of time they should see all tournaments / sessions they have played. When they click on them, they can "update local information" which will download the hand history onto the player's computer. Also, please advise the player (if they haven't already) to check "store hand history locally" in their options.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: geordieneil on April 18, 2013, 09:34:47 PM
Sure its been asked before, but can't see it/find it.

is there an expiry date on live event tokens? i.e. 300 monthly, incredible 100's etc      if there is how do we find the info needed before we play?

Is it worth playing tonnes of sats to build up ur live tickets balance etc??

TIA
Tokens all come with an expiry date which varies depending on whether it's a feeder token or satellite token into a main event.

Feeder tokens always last for 14 days, however if the satellite programme is coming to an end i.e. tonight is the last £110 Monte Carlo satellite, if a player wins a £110 token today it will have a 14 day expiry but there is actually only 1 opportunity to play it so always bear that in mind too. It can't be used for another £110 tournament as it's only set for the Monte Carlo ones.

Main event tokens are valid for 60 days for regular events which usually includes the Deepstacks (but there isn't one until July now) and the Incredible 100 which gives you at least  2 events to choose from.

However tokens for one off events such as Monte Carlo, Grand Prix and ISPT expire after the event has taken place. Therefore win 1 seat and it must be played for the upcoming event, win multiple and they must be used with the intention to re-enter in that event, if you make day 2 we will transfer them to other events for you.

Full rules are - http://www.dusktilldawnpoker.com/satellite-winners.php

Cheers Nicola

Thanks Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Yian on April 18, 2013, 11:01:35 PM
Retrieving hand histories anyone?

Wasn't playing at home and setting to store locally wasn't selected anyway.
I will check regarding the hand histories as I'm not sure where they are retrieved if you don't store them locally on your PC. Will get back to you.

Unless any players know and can answer, please do so :)


Hi Guys

This is the response I had regarding Hand Histories:-

The player can manually search in "my account" and look at cash table and tournament history. If they run a search over a period of time they should see all tournaments / sessions they have played. When they click on them, they can "update local information" which will download the hand history onto the player's computer. Also, please advise the player (if they haven't already) to check "store hand history locally" in their options.

Cheers Nicola

Thanks!


Title: Re: DTD ipoker - Support / Help Thread
Post by: Sark79 on April 20, 2013, 12:21:57 PM
I recently set up an account and so far like the site. Before setting up an online poker account I normally send a 'tester' email to customer support asking a general question relating to a banking issue. I find this gives me a good idea how efficient and reliable customer support are. DTD passed with flying colours. I received an answer a few hours later. The support staff are friendly and they answered my questions without a problem. Before deciding what ipoker room to use when I was looking to add to my SkyPoker games recently, I contacted several major ipoker sites with the same questions. DTD and William Hills were the winners in terms of customer service. Some of the others were poor and another major unnamed ipoker skin took five days to answer my email. Well done DTD.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on April 26, 2013, 03:49:18 PM
I recently set up an account and so far like the site. Before setting up an online poker account I normally send a 'tester' email to customer support asking a general question relating to a banking issue. I find this gives me a good idea how efficient and reliable customer support are. DTD passed with flying colours. I received an answer a few hours later. The support staff are friendly and they answered my questions without a problem. Before deciding what ipoker room to use when I was looking to add to my SkyPoker games recently, I contacted several major ipoker sites with the same questions. DTD and William Hills were the winners in terms of customer service. Some of the others were poor and another major unnamed ipoker skin took five days to answer my email. Well done DTD.
Hi Sark79

Glad to hear it :)

Any other questions you may have we are also happy to answer them on here too.

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on April 26, 2013, 07:15:49 PM
anyone having problems today on ipoker...mine has logged me out 3 times and one of those it wouldn't let me log back on for 10 mins by which time I had blinded out???

tried re installing it but its just happened again


Title: Re: DTD ipoker - Support / Help Thread
Post by: Pawprint on April 26, 2013, 07:18:41 PM
anyone having problems today on ipoker...mine has logged me out 3 times and one of those it wouldn't let me log back on for 10 mins by which time I had blinded out???

tried re installing it but its just happened again

Yes.

Just spoken with support, who can't login either.

Looks like server problems again, just after a software update aswell.


Title: Re: DTD ipoker - Support / Help Thread
Post by: smurf on April 26, 2013, 07:24:53 PM
anyone having problems today on ipoker...mine has logged me out 3 times and one of those it wouldn't let me log back on for 10 mins by which time I had blinded out???

tried re installing it but its just happened again

Yes.

Just spoken with support, who can't login either.

Looks like server problems again, just after a software update aswell.

..at least its not my pc then...cheers


Title: Re: DTD ipoker - Support / Help Thread
Post by: Pawprint on April 26, 2013, 09:06:01 PM
I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.


Title: Re: DTD ipoker - Support / Help Thread
Post by: h on April 26, 2013, 09:13:24 PM
I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

use stats, more


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on April 26, 2013, 09:46:11 PM
I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

Leigh, it's bloody annoying isn't it?  Cost me a sat for the £300 before I knew about 'Stats > More' solution, but I had thought the lobby issue was fixed.  There was an update to the DTD skin, and maybe they've had to roll-back to a previous version, and one that doesn't include the lobby fix.  If so, that's a shame.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Pawprint on April 26, 2013, 11:09:17 PM
I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

use stats, more

Stats in the chatbox area ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Pawprint on April 26, 2013, 11:11:37 PM
I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

Leigh, it's bloody annoying isn't it?  Cost me a sat for the £300 before I knew about 'Stats > More' solution, but I had thought the lobby issue was fixed.  There was an update to the DTD skin, and maybe they've had to roll-back to a previous version, and one that doesn't include the lobby fix.  If so, that's a shame.

I'm not sure what they have updated, but I now have 2BB, 3BB, 4BB as my raise options, whereas before I had 2x, Pot and Allin (IIRC)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 03, 2013, 02:02:28 PM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.


Title: Re: DTD ipoker - Support / Help Thread
Post by: outragous76 on May 03, 2013, 02:03:53 PM
Www.pcworld.com/newpcs


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 03, 2013, 02:08:14 PM
Www.pcworld.com/newpcs

Will do at some point but am saving for a better one than I can afford right this moment. I don't have a problem with anything else, so am not 100% convinced it is the pc that is the problem.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on May 03, 2013, 02:43:15 PM
is the problem the same on other IPoker sites, or just DTD?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 03, 2013, 03:48:43 PM
is the problem the same on other IPoker sites, or just DTD?

Good point just checked. Just fired up Poker Encore straight away with no issues, so it looks like its specific to DTD.


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on May 03, 2013, 03:52:30 PM
is the problem the same on other IPoker sites, or just DTD?

Good point just checked. Just fired up Poker Encore straight away with no issues, so it looks like its specific to DTD.

PM me your email addy please. No promises as to solving it, but I will ask a techy DTD guy to contact you


Title: Re: DTD ipoker - Support / Help Thread
Post by: Whollyflush on May 03, 2013, 07:12:53 PM
Do DTD offer any deposit bonuses for new players? sorry if this has been asked a thousand times before.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on May 03, 2013, 09:28:13 PM
Do DTD offer any deposit bonuses for new players? sorry if this has been asked a thousand times before.

No.  They just offer ridiculous overlays on satellites, and also the odd free token for feeder satellites :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on May 04, 2013, 08:25:30 PM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on May 05, 2013, 12:06:21 AM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
Hi

The reply I have from iPoker is -

"Please advise the player to check his firewalls and security settings as different software they can be all different. The software is working fine and we have had no other reports on this. There must be something on the players PC causing the issues.

Feel free to contact us if you have any additional questions."

Let me know if this helps :)

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: david3103 on May 05, 2013, 07:54:24 AM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola

Do you have HEM2 ?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 05, 2013, 11:11:12 AM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola

Thanks


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 05, 2013, 04:02:38 PM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
Hi

The reply I have from iPoker is -

"Please advise the player to check his firewalls and security settings as different software they can be all different. The software is working fine and we have had no other reports on this. There must be something on the players PC causing the issues.

Feel free to contact us if you have any additional questions."

Let me know if this helps :)

Cheers Nicola

Didn't work I afraid, I turned off my firewall and antivirus and had the same problem. Happy to explore any other options they throw at me.


Title: Re: DTD ipoker - Support / Help Thread
Post by: kinboshi on May 05, 2013, 04:16:49 PM
iPoker need to be told that all the ipoker skins are working OK - it's just the DTD one that's having the issue. 

I think you're going to have to completely uninstall it from your computer and then reinstall, but this might involve manually deleting some files to completely remove it.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 05, 2013, 06:23:25 PM
They know that mate, and f they can tell me what files I'll do it.

Weird thing is it was fine a couple of weeks ago, it just randomly started doing it.


Title: Re: DTD ipoker - Support / Help Thread
Post by: RED-DOG on May 05, 2013, 10:35:39 PM
Have you tried turning it off and on?


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 05, 2013, 11:11:01 PM
Have you tried turning it off and on?

No, that never works.


Title: Re: DTD ipoker - Support / Help Thread
Post by: blueace on May 06, 2013, 08:01:57 AM
Get not one but two pop up boxes to tell me what I already know; that I have just entered a torn. If these things auto closed after2 seconds I wouldn't mind but very tilting as is, particularly when multi tabling. Obv not read thread if already mentioned. Ty.


Title: Re: DTD ipoker - Support / Help Thread
Post by: claypole on May 06, 2013, 12:46:17 PM
On way home. Need to get involved obv in Ispt and been away since switch. Do I just open new account or was there a migration from old DTD account Boss. Had no money in that obv.  Thanks in advance


Title: Re: DTD ipoker - Support / Help Thread
Post by: TightEnd on May 06, 2013, 12:59:43 PM
Open a new account on DTD IPoker asap

CLICK PLAY POKER top right on this

http://www.dusktilldawnpoker.com/news/ispt-satellites-running-now---2000-x-300-day-1-seats-gtd/2335

be prepared to send in ID verification docs


Title: Re: DTD ipoker - Support / Help Thread
Post by: claypole on May 06, 2013, 01:07:42 PM
Open a new account on DTD IPoker asap

CLICK PLAY POKER top right on this

http://www.dusktilldawnpoker.com/news/ispt-satellites-running-now---2000-x-300-day-1-seats-gtd/2335

be prepared to send in ID verification docs

Cheers Tighty, it will be the second thing i do after landing; first will obv be buy Vinny food.

I was gutted didn't make final and pokerstars.tv interview....had my ISPT spam all planned and a great few sentences.


Title: Re: DTD ipoker - Support / Help Thread
Post by: domcug on May 08, 2013, 09:43:37 AM
There needs to be an auto add on button and a pop up when the add on is available. At the moment it is easily missed, every time I play ISPT Sats people miss the add on.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on May 08, 2013, 05:47:24 PM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
Hi

The reply I have from iPoker is -

"Please advise the player to check his firewalls and security settings as different software they can be all different. The software is working fine and we have had no other reports on this. There must be something on the players PC causing the issues.

Feel free to contact us if you have any additional questions."

Let me know if this helps :)

Cheers Nicola

Didn't work I afraid, I turned off my firewall and antivirus and had the same problem. Happy to explore any other options they throw at me.

I have asked if there is anything else you can try :)


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on May 08, 2013, 05:49:55 PM
Get not one but two pop up boxes to tell me what I already know; that I have just entered a torn. If these things auto closed after2 seconds I wouldn't mind but very tilting as is, particularly when multi tabling. Obv not read thread if already mentioned. Ty.
If you drop me a PM with your full name or account details I'll be able to have this investigated for you.

Does anyone else have this issue?

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on May 08, 2013, 05:53:23 PM
There needs to be an auto add on button and a pop up when the add on is available. At the moment it is easily missed, every time I play ISPT Sats people miss the add on.
I will look into this, it's a good point if players are missing the add-on we need to sort it :)

Cheers Nic


Title: Re: DTD ipoker - Support / Help Thread
Post by: Woodsey on May 08, 2013, 05:57:08 PM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
Hi

The reply I have from iPoker is -

"Please advise the player to check his firewalls and security settings as different software they can be all different. The software is working fine and we have had no other reports on this. There must be something on the players PC causing the issues.

Feel free to contact us if you have any additional questions."

Let me know if this helps :)

Cheers Nicola

Didn't work I afraid, I turned off my firewall and antivirus and had the same problem. Happy to explore any other options they throw at me.

I have asked if there is anything else you can try :)

When I get on its actually working now, but it literally takes about 30 mins to load up and my computer is basically unusable for other things during that time because of the serious lag.


Title: Re: DTD ipoker - Support / Help Thread
Post by: Nicola Dusk Till Dawn on May 08, 2013, 07:35:57 PM
Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
Hi

The reply I have from iPoker is -

"Please advise the player to check his firewalls and security settings as different software they can be all different. The software is working fine and we have had no other reports on this. There must be something on the players PC causing the issues.

Feel free to contact us if you have any additional questions."

Let me know if this helps :)

Cheers Nicola

Didn't work I afraid, I turned off my firewall and antivirus and had the same problem. Happy to explore any other options they throw at me.

I have asked if there is anything else you can try :)

When I get on its actually working now, but it literally takes about 30 mins to load up and my computer is basically unusable for other things during that time because of the serious lag.
Hey

Another suggestion...

It certainly sounds like an issue with the players computer. You can advise them the below.
1) Uninstall it.
2) Delete all temporary internet files. This can be done in browser by choosing Tools -> Internet Options -> Delete files / including offline content.
3) Restart the PC
4) Disable the use of proxy servers (open Internet Explorer -> Tools ->Internet Options -> Connections -> Lan Settings -> Untick "Use proxy server for your Lan")
5) Re-download the casino client
6) Re-install the casino client

Cheers Nicola


Title: Re: DTD ipoker - Support / Help Thread
Post by: hector62 on May 09, 2013, 10:08:57 PM
Mr Woodsey. This could be a problem that was common years ago and it was the ISP restricting access to the actual site. If you have another means of accessing the internet with your laptop/PC try it and see if that fixes it. If it does then contact your ISP and get them to remove the restriction.


Title: dtd payment online
Post by: Jim R on May 17, 2013, 06:10:17 PM
How long does it take to withdraw  from dtd (ipoker) to a debit card.?


Title: Re: dtd payment online
Post by: Vinodh on May 17, 2013, 08:07:57 PM
max 3 days, based on my experience!!!


Title: Re: dtd payment online
Post by: Leatherman on May 17, 2013, 08:12:53 PM
Don't know...  ;technophobe;  fml


Title: Re: dtd payment online
Post by: Rotty on May 17, 2013, 11:06:56 PM
Don't know...  ;technophobe;  fml

 ;karabiner;


Title: Re: dtd payment online
Post by: leethefish on May 18, 2013, 01:07:31 PM
Don't know...  ;technophobe;  fml

Me either


Title: DTD and Genting online software
Post by: Rod on May 20, 2013, 11:28:19 PM
HI Guy's

Can anybody help me with this (might be a long shot but thought somebody might know).

I have in the past registered a Genting account on their ipoker skin. I got a GQR number for them, I have found I can also use this on the DTD software and therefore never regged a DTD account instead just logging on with the details I got from Genting, it always worked fine.

I recently won a token for an ISPT day one seat which meant the token had to be sent to my DTD account. If I give them the GQR number I got from Genting and have always used on DTD will the token get into my account. I assume it will and live support have confirmed it is the same number and that everything should be OK.

Anybody come across anything similar and know if it works?


Title: Re: DTD and Genting online software
Post by: h on May 20, 2013, 11:31:12 PM
HI Guy's

Can anybody help me with this (might be a long shot but thought somebody might know).

I have in the past registered a Genting account on their ipoker skin. I got a GQR number for them, I have found I can also use this on the DTD software and therefore never regged a DTD account instead just logging on with the details I got from Genting, it always worked fine.

I recently won a token for an ISPT day one seat which meant the token had to be sent to my DTD account. If I give them the GQR number I got from Genting and have always used on DTD will the token get into my account. I assume it will and live support have confirmed it is the same number and that everything should be OK.

Anybody come across anything similar and know if it works?

look in cashier "dtdpoints " ." genting points" does token show ?


Title: Re: DTD and Genting online software
Post by: Rod on May 20, 2013, 11:49:49 PM
HI Guy's

Can anybody help me with this (might be a long shot but thought somebody might know).

I have in the past registered a Genting account on their ipoker skin. I got a GQR number for them, I have found I can also use this on the DTD software and therefore never regged a DTD account instead just logging on with the details I got from Genting, it always worked fine.

I recently won a token for an ISPT day one seat which meant the token had to be sent to my DTD account. If I give them the GQR number I got from Genting and have always used on DTD will the token get into my account. I assume it will and live support have confirmed it is the same number and that everything should be OK.

Anybody come across anything similar and know if it works?

look in cashier "dtdpoints " ." genting points" does token show ?
No, I won it from APAT so they need to put it into my account (which is why I need the number). That's why I wanted to check it could get transferred in using the same number, both cashiers are identical so I assume it must be OK.


Title: Here is all the latest information about some exciting iPoker updates.
Post by: TightEnd on September 20, 2013, 06:41:20 PM
Here is all the latest information about some exciting iPoker updates.

RE ENTRY TOURNAMENTS


Re-Entry tournaments (RET) allow players to re-register for tournaments they were eliminated from. Players will be given the option to buy back in providing late registration is still open. This means if your Ace’s get cracked or you get runner runner’d you have a second chance at a larger prize pool.

*Available from October 1st on selected rebuy tournament.
 

MULTI-ENTRY TOURNAMENTS


On selected tournaments players can now effectively Multi Table a single tournament. Multi-Entry Tournaments (MET) allow players to register to the same tournament multiple times giving them numerous chances to land a big score. Each entry into a MET has its own chip stack and own hands. Players can register multiple entries simultaneously or use extra entries as second or third bullets if they get knocked out.

- Multiple entries will always be distributed to different tables.

- If a player has more entries than there are tables two entries will simply be merged into one.

 *MET will be available from Oct 1st 2013, on our new €1 + €0.10 “Euro Daily €1,000 GTD” Freezeout tournament. This tournament will also feature a €500 added on Sundays named “€500 Added Sunday Treat”.


CASH GAME TIME BANK


Players will now have extra time to make difficult decisions at cash tables with our new Time Bank. Players can choose to set the Time Bank to start automatically when their default time to act runs out, or they can choose to activate it manually with the click of a button right before their default time elapses. In addition, there is the option of activating the Time Bank automatically once the player has invested in the pot. Any left over time is saved for the next time they want to use the feature.

*Time bank will be available on selected cash games, from October 1st 2013.

 
LATE REGISTRATION FOR SIT & GO TOURNEYS

 Sit and Go tourneys will now benefit from bigger prizepools with a new ‘late registration feature. Similar to scheduled tournaments ‘late reg’ in sit and go’s will help increase prizepools meaning there is more prize money on offer.

*Available from October 1st.
 

POKER TOAST NOTIFICATIONS


 Stay in the action continuously while you do other things like surf the internet, chat, read emails and more. Our new toast notifications keep you involved at the tables even when you have navigated away from the poker software. A small, non-intrusive message will pop up on players' screens when it's their turn to act. The message will update them on the game status and display action buttons so they can make their move.

*Available now

NEW AVATARS

Players can personify the poker hero they want to be with our brand new avatars. With 70 new faces to choose from, there's a character to represent every personality and we also enhanced the graphics of our country flags.

*Available now

 As you can see there are some exciting new changes with some promising developments. We hope DTD players find these new features useful and it improves their experience playing at DTD online.

 http://www.dusktilldawnpoker.com/news/ipoker-updates/2364