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Author Topic: Official partypoker UK Software Bugs, Glitches & Improvements (to Rob)  (Read 117362 times)
teamonkey
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« Reply #30 on: February 12, 2015, 11:09:36 PM »

How long does it take for a cashout via paypal to reach my account?

i did a withdrawal on 10th, and it is still "pending" and i can reverse it if i wanted to

surely 48 hours is enough time to withdraw money?

there is plenty of information about how quick it is to deposit funds, but very little about how "quick" it can be to withdraw

Mick
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Boba Fett
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« Reply #31 on: February 13, 2015, 12:56:35 AM »

I cant resize the lobby in any way and the default size is quite small to the point that all the info in the tourney lobby is very squashed together.  Ive hunted around the settings and tried uninstalling and reinstalling from the latest download link on the site but it still installs the same lobby.  If anyone knows how to fix this can you let me know, if its something that cant be fixed then a resizable lobby is an improvement Id like to see Smiley

This might be a stupid question....what happens when you click the little Restore Down / Maximise icon next to the X in the top right hand corner?  I can have either a small lobby or a mid sized lobby, toggling between the two....

There is no maximize icon, just the X and the minimize icon.  Minimize hides it in my taskbar and X obv closes it down
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teamonkey
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« Reply #32 on: February 13, 2015, 08:11:58 AM »

How long does it take for a cashout via paypal to reach my account?

i did a withdrawal on 10th, and it is still "pending" and i can reverse it if i wanted to

surely 48 hours is enough time to withdraw money?

there is plenty of information about how quick it is to deposit funds, but very little about how "quick" it can be to withdraw

Mick


Less than 2 hours after posting this the money appears.

 Starting to think one of the party poker "nice people" has been tasked with expediting requests from this forum......
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Gary Oakes
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« Reply #33 on: February 13, 2015, 10:50:27 AM »

I cant resize the lobby in any way and the default size is quite small to the point that all the info in the tourney lobby is very squashed together.  Ive hunted around the settings and tried uninstalling and reinstalling from the latest download link on the site but it still installs the same lobby.  If anyone knows how to fix this can you let me know, if its something that cant be fixed then a resizable lobby is an improvement Id like to see Smiley

This might be a stupid question....what happens when you click the little Restore Down / Maximise icon next to the X in the top right hand corner?  I can have either a small lobby or a mid sized lobby, toggling between the two....

There is no maximize icon, just the X and the minimize icon.  Minimize hides it in my taskbar and X obv closes it down

Yeah don't click X....

What platform are you on? I'm on windows, you on the same?  I'll raise it as a bug once I know. So on the default (and only) lobby size you can see, down the left hand side can you Casino, Sports and Bingo under the line under Options, or do you see a double upward arrow under the spanner? (just trying to establish whether it is stuck on expanded or small).  If you can email me a print screen to gary@dusktilldawnpoker.com that would be useful.  Ta  Gaz

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Rupert
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« Reply #34 on: February 13, 2015, 12:28:47 PM »

It's been around for ages but Party keeps crashing (like once every 3 hours or so) with an "MFC application error".

[12/02/2015 15:19:22] Rupert: does your party ever crash?
[12/02/2015 15:19:22] Rupert: mine crashed when thgose dumb tourney popups came up and i lost 2 tables
[12/02/2015 15:20:49] Dominik Nitsche: ever? no
[12/02/2015 15:20:53] Dominik Nitsche: ALL THE TIME
[12/02/2015 15:21:12] Dominik Nitsche: was it an mfc application error? those seem to happen to everyone

Also an option to turn off those tourney popup things on the table would be sweet.
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ActionDanS
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« Reply #35 on: February 13, 2015, 07:02:31 PM »

Hi, I posted this in another thread yesterday but thought this might be better. Keen to get resolved over weekend for UKPC Mini day 1's.

Yesterday I created my account on PP with a view to depositing £250 to get the welcome bonus. Upon filling out details, I got to the deposit phase to be told by live chat the amount I can deposit and get matched is only £35.

I have not yet deposited because I don't want to do this if the £250 offer is still somehow available.

Is there a code I should enter? Anyway I can not lose out? Anybody had the same issue?
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GlennDuskTillDawn
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« Reply #36 on: February 13, 2015, 07:09:34 PM »

Hi, I posted this in another thread yesterday but thought this might be better. Keen to get resolved over weekend for UKPC Mini day 1's.

Yesterday I created my account on PP with a view to depositing £250 to get the welcome bonus. Upon filling out details, I got to the deposit phase to be told by live chat the amount I can deposit and get matched is only £35.

I have not yet deposited because I don't want to do this if the £250 offer is still somehow available.

Is there a code I should enter? Anyway I can not lose out? Anybody had the same issue?

Ah winner, I've spent a good hour looking for the original post.

Yes the £250 matched offer is for DTD players only and you'll need to use one of our links. Fortunately they are nice people so if you drop me a PM with the partypoker username I will get you retagged to DTD and the correct bonus applied.

Outline:

Player gets 100% of their first deposit awarded as a bonus upto £250. So if player deposits £50, they get £50 bonus.
 
The bonus is split into 10 slabs, so if a player deposits £250, their bonus is split into £25 slabs, if a player deposits £50, their bonus is split into £5 slabs.
 
To release each slab a player has to generate 1.2x the slab in loyalty points, so for a £250 bonus, the player has to generate 30 Loyalty Points to release £25 bonus, for the £50 bonus player, it is 6 loyalty points to release £5 bonus.
 
Those loyalty points are earned by playing casino, poker or bingo, and all count towards the release of the bonus slab.
  
So, in order to release £25 bonus slab, our £250 bonus customers would need to generate 30 points.

http://www.dusktilldawnpoker.com/welcome-bonus-up-to-250.php
« Last Edit: February 13, 2015, 07:11:21 PM by GlennDuskTillDawn » Logged

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ActionDanS
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« Reply #37 on: February 13, 2015, 07:18:02 PM »

Glenn, very grateful. PM incoming.
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Boba Fett
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« Reply #38 on: February 14, 2015, 04:08:46 PM »

I cant resize the lobby in any way and the default size is quite small to the point that all the info in the tourney lobby is very squashed together.  Ive hunted around the settings and tried uninstalling and reinstalling from the latest download link on the site but it still installs the same lobby.  If anyone knows how to fix this can you let me know, if its something that cant be fixed then a resizable lobby is an improvement Id like to see Smiley

This might be a stupid question....what happens when you click the little Restore Down / Maximise icon next to the X in the top right hand corner?  I can have either a small lobby or a mid sized lobby, toggling between the two....

There is no maximize icon, just the X and the minimize icon.  Minimize hides it in my taskbar and X obv closes it down

Yeah don't click X....

What platform are you on? I'm on windows, you on the same?  I'll raise it as a bug once I know. So on the default (and only) lobby size you can see, down the left hand side can you Casino, Sports and Bingo under the line under Options, or do you see a double upward arrow under the spanner? (just trying to establish whether it is stuck on expanded or small).  If you can email me a print screen to gary@dusktilldawnpoker.com that would be useful.  Ta  Gaz



Windows 7 and yes I have the double upward arrow.  Will send screenshot now
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« Reply #39 on: February 15, 2015, 10:38:05 AM »

I cant resize the lobby in any way and the default size is quite small to the point that all the info in the tourney lobby is very squashed together.  Ive hunted around the settings and tried uninstalling and reinstalling from the latest download link on the site but it still installs the same lobby.  If anyone knows how to fix this can you let me know, if its something that cant be fixed then a resizable lobby is an improvement Id like to see Smiley

This might be a stupid question....what happens when you click the little Restore Down / Maximise icon next to the X in the top right hand corner?  I can have either a small lobby or a mid sized lobby, toggling between the two....

There is no maximize icon, just the X and the minimize icon.  Minimize hides it in my taskbar and X obv closes it down

Yeah don't click X....

What platform are you on? I'm on windows, you on the same?  I'll raise it as a bug once I know. So on the default (and only) lobby size you can see, down the left hand side can you Casino, Sports and Bingo under the line under Options, or do you see a double upward arrow under the spanner? (just trying to establish whether it is stuck on expanded or small).  If you can email me a print screen to gary@dusktilldawnpoker.com that would be useful.  Ta  Gaz



Windows 7 and yes I have the double upward arrow.  Will send screenshot now

I had same issue sent screen shot to Gary by email 
fix sent
I applied this morning 
howszat for customer service

 

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leethefish
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« Reply #40 on: February 15, 2015, 06:49:08 PM »

Have been trying to download party poker on my mrs laptop so she can play but it keeps coming up with loads of stuff
Hard to explain so I've took a photo ....
Help please

 Click to see full-size image.
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maccer2613
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« Reply #41 on: February 15, 2015, 08:08:28 PM »

I've won 2 tickets to the Sky MINI but only one is showing in my account on Party Poker - am I missing something with the way they are displayed ??

many thanks
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ripple11
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« Reply #42 on: February 15, 2015, 08:14:07 PM »

I've won 2 tickets to the Sky MINI but only one is showing in my account on Party Poker - am I missing something with the way they are displayed ??

many thanks

same here...but its the way its displayed I think (ie I can reg for online and live atm)....,hence 2 tickets in account.
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maccer2613
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« Reply #43 on: February 15, 2015, 08:17:10 PM »

Quote
same here...but its the way its displayed I think (ie I can reg for online and live atm)....,hence 2 tickets in account.

I did wonder if its just the way its displayed...be good to know for definite?
cheers for reply
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titaniumbean
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« Reply #44 on: February 15, 2015, 09:03:13 PM »

Lee it should be auto detecting what type of OS you are running, and downloading the appropriate file type, then you run that file. Have you tried double clicking Party Gaming, if you are having problems try right clicking it and running as administrator.

if you are still having problems post back here, im not at home atm.
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