Think you've misunderstood what I'm getting at - is there anything the regs can do to encourage the recs to play?
I think chatting to everyone at the table and not abusing the fish would be a good start. Don't make every pot a 3 or 4 bet pre flop.
I started playing a lot of o8 STTs a year or so ago. There were a couple of people with potty mouths but people chatted etc. I thought that is a refreshing change. A year on, the abuse of fish has got ridiculous. Players play too many table so stalling is a real issue. The biggest player has a little bloke saying FU as an avatar. One of the others regs has something equally abusive as an avatar. People still can't stop themselves referring to sharkscope, others bad stats etc.
I play there regularly and still get a bunch of people giving me the wtfs, starred out abuse and calling me a fish and a whale.
Just beggars belief how far people are removed from how they should behave if they want to keep making money.
I got sick of one person's abuse to the tables that I eventually reported him. Stars banned his chat, a day later he was bragging on 2+2 how he had got it overturned. It really should be once then a months chat ban, 2nd time two months, 3rd time complete ban and not just chat.
Would ban the software. I remember reading how note caddy was going to go, but even that still seems ok. I would get rid of supernova up, and I say that as somebody who was getting the benefits until a couple of months ago.