Barred from Grosvenor Casinos

[nirvana]

Haha. We're so cynicanormal..deffo crossed my mind that he was putting the cards back as they hadn't helped much on the first buy in..chortle. sorry ace, just the way I am. If I say 'no offence' then it's ok I think.

Hi Nirvana

Sorry I didn't reply to your original post. I find myself repeating pretty much the same things, except under more and more scrutiny so I must have missed your post.

As mentioned they were an old design so they are useless. All 52 cards in a separate compartment of the bag that I didn't access, and they could check the cameras to confirm this and check the hundreds of hours (if they go back that far) on the overhead camera on the poker table to see I just sit there and play poker like any other person.

Oh man, that's way too polite :-) No need to apologise, I'm accustomed to being ignored especially when I'm not making any kind of helpful contribution

[mikeymike]

The 3rd way - get a solicitor to write to Casinos compliance officer - this will start a legal chain process and you will definitely get a response though you may not like the answer.

Plus it will cost.

[AceGing]

You haven't understood my point but it's ok.

Thing is having your visa at reception rather than in your pocket is the very catalyst to your ban, so in fact it's the crux of the matter as opposed to nit-picking.

What's more you introduced your story as "very far-fetched", people who don't immediately accept very far-fetched stories are not in fact cynical mate, just normal.

Ok so going back to the beginning

- you say it's to step away if ur stacked. What does/did that achieve? Nothing right?

Highlighting your question/point, what does it achieve, supposedly nothing - to which I replied

I'm not immune to tilt. I used to get 500 from the cashier, (max buy in 250 I think?) then if I needed to top up my stack to max buy-in I would be able to without leaving the table. Back then I wasn't patient, I would lose a big hand and then try and jump straight back in to the action - my thought process was that if I had to physically get up and off the gaming floor to get more money - this would give me some time to de-tilt and not spew hundreds more off shortly after.

So I may have waffled on a bit but there you go - I implied that when I get stacked I tilt - so keeping my belongings off the gaming floor I have to leave the room, get up and hopefully by the time I'm back I am ready to play poker without tilting away my bankroll.

To which you replied

Point 2 regarding tilt and a monkey in cash is a total different scenario tho right? If you have no cash only visa you are always gonna physically leave the table. Just trying to understand why going to reception makes all the difference.

So yes I lost my money (250, topped up until I lost the other 250 spare so 500). My bank card is in my bag and I decided to keep it there for the reasons I said above - if I managed to lose £500 (2 stacks) then in my opinion I need a break from the table, but with my eagerness to win it back ASAP, I normally would have gone to the cashier, taken out a bag and sat back in, all within a couple of minutes and lose another buy in if I was that badly on tilt.

[RED-DOG]

Do we know if the dealer was allowed to sell the cards (and therefore you allowed to buy them) or do they remain the property of the casino?

[MANTIS01]

I'm not explaining myself very well which is honestly no surprise to me. You speculated the control measure was in place to avoid tilt, you could go outside, take 10mins, grab headphones. All makes perfect sense. Yet you didn't do any of that, you just shot down, got visa and back in the game, so the added value of having visa at reception instead of in pocket is lost on me. The reason I'm putting a focus on this is because your behaviour at this point must have aroused suspicion. That must be as confusing to you as it is to me if you have provided all the info.

As an aside I don't understand why 'things get dicey' because gorilla got the rucksack instead of receptionist? Or having completely forgot about the cards you 'immediately know they know' when they present the rucksack.

One thing I know for sure and that's you were deffo too polite to nirvana.

[SuuPRlim]

One thing I know for sure and that's you were deffo too polite to nirvana.

You think if he was a bit ruder to nirvana he might have a better chance of getting back into grosvenor? Couldn't hurt.

[AceGing]

I think that you need to tackle this by a different route and you probably only have one shot write to the Executive Chairman – Graham Pimlott and outline that you were banned because a security guard had seen an old pack of dealer cards in a rucksack that had been borrowed from your flatmate who worked at the casino.

Do not imply that the security chap deliberately opened the rucksack – you can mention that you helped out the manager at the casino when you found out that your friend was allegedly doing wrong and mention this manager by name also ask him to write a covering letter confirming this.

Desist from telling real people who you know that you are banned as you could find your self-blacklisted from other casinos.

Most Chairman of top companies and I have known loads really have nothing to do so when an opportunity arises for them to get involved in something they normally take the bait.

I speak from some experience as I was once banned from nearly all the nightclubs where I lived (down south) – they brought in some Northern bouncers and unfortunately there was a bit of a fracas – I was young then and in the Army – I wrote to the head honcho explaining what had happened – I had not been drinking – called a southern softie and been obnoxious about my hair cut – outcome ban lifted – ended up working for the firm when I was based in Aldershot for a while.

PS – handwrite the letter and send it so its signed for

Good Luck

Update: I emailed Henry Birch (CEO) and Ian Burke (Chairman) and got replies from both! They said they would get someone to look into it. Fingers crossed. I hope I get the chance to just speak to someone in management (in person) and have this ban overturned...

[AceGing]

Results..


UNBANNED!

Thanks to those who believed my side of the story and offered advice

[tikay]

Could not be more pleased for you mate. Will reply to your PM a bit later, busy right now.

Look forward to seeing you at the SPT this weekend. I believe you are bringing along a mate who had a bit of a result this week - Michael Zhang?

http://pokerdb.thehendonmob.com/event.php?a=r&n=477977

[AceGing]

Could not be more pleased for you mate. Will reply to your PM a bit later, busy right now.

Look forward to seeing you at the SPT this weekend. I believe you are bringing along a mate who had a bit of a result this week - Michael Zhang?

http://pokerdb.thehendonmob.com/event.php?a=r&n=477977

Thanks Tikay

Michael is a good friend of mine, we used to play nightly £20 tournaments in Birmingham when we were both students (just 4 years ago), he was always destined to become a phenomenon in the poker scene. I don't think he'll be there although I could be wrong ! See you at SPT!

[ripple11]

Results..


UNBANNED!

Thanks to those who believed my side of the story and offered advice

Nice one!

Good luck

[Marky147]

Congratulations.

Good luck this weekend!

[mouth]

Everyone loves a happy ending.

[Karabiner]

Everyone loves a happy ending.

I love it when you talk dirty.

[Flippetyflop]

Results..


UNBANNED!

Thanks to those who believed my side of the story and offered advice

Congrats! Just out of curiosity did you arrange a meeting with them in person or was it all sorted out via email?