Barred from Grosvenor Casinos

[shmeigle]

a friend of mine works for a big london casino relatively high up, he's told me stories about Arab tourists whove bern coming and losing £1m a yr for a decade they have had to restrict duevto proof of funds issues. If it was your own casino you'd do anything you could to keep this customer, but its not - its big chains with 9figure businesses to protect and layers of management who dont massively get the gaming industry but they know if they get it wrong on these issues they could easily lose thier job.

@shmiegle - i think the point you are missing from the majority of the replies is that if we (me grisvenor etc) 'believe' you or not is totally irrelevant to your situation. I can actually perfectly understand what you're saying and find the idea of you being easily able to reinstate at Grosvenor with little/no risk to yourself totally plausible...after all you're a member at other casinos and certainly don't seem to be triple mortgaging your house to gamble....

The thing is its actually nothing to do with that thier decision, you could prove beyond 0.1% doubt you dont have a problem with gambling and they still probably wont let you in. Like i said before you are just not worth the risk- uncapped downside pretty much after ypu self excluded twice... that's just a company perspective too - not even your biggest hurdle, put yourself in the shoes of the guy making this call to reinstate you, some thing goes wrong and thus blows up he's 100% gettimg sacked. Why risk it, your business is kind of irrevelent to the grand scheme of things.

Again none of this is personal, none of this is saying its fair, certainly none of this is suggesting you have a gambling problem. This is just facts of the case, I think your days at Grosvenor are probably over, unless you can find someone VERY high up happy to make a call like this, if you convince that person you've got no problem then you probably have a good shot. Middle-level or local level management though i honestly think you arw drawing close to dead.

thank you for the inside information tidbit.
iv heard of this POF situation and I guess there reaches a level of gambling where questions will get asked and checks carried out for money laundering etc

[shmeigle]

I work for a company that was audited by the GC earlier this year. All operators are. 

the landscape has become much tougher, responsible gambling is a huge focus and fines levied across the industry have run into seven figures

Not only is it entirely the correct decision to not overturn a ban, I am convinced that if any of those that have yet you back saw this thread they would re-instate the ban immediately. As i work for one, know who you are and know this information, it is causing me a problem!

Just from a risk reward perspective their revenue from you might be hundred or thousands who knows how much you might lose, but the potential fine and business impact if they are wrong and subsequent problems you face are down to problem gambling and its discovered on their next audit, the fine will far far outweigh that

As everyone is saying, self exclusions and responsible gambling initiatives are not designed to provide short term panaceas for whatever problems an individual is facing, hence they are usually long term.

Multiple use of self-exclusions is as it should be, one of the biggest red flags of them all

Im not sure which is the company you presently work for but out of the 4 I visit, 2 accepted me back ONLY after having discussions with me. So id argue that they have done their due diligence, furthermore in the 20months since I have been back on the scene there is not nor has there been any need for concern about my gambling. I do not have a gambling problem.

[Pokerpops]

O, wad some Power the giftie gie us
To see oursels as others see us!
It wad frae monie a blunder free us,
An' foolish notion

[SuuPRlim]

a friend of mine works for a big london casino relatively high up, he's told me stories about Arab tourists whove bern coming and losing £1m a yr for a decade they have had to restrict duevto proof of funds issues. If it was your own casino you'd do anything you could to keep this customer, but its not - its big chains with 9figure businesses to protect and layers of management who dont massively get the gaming industry but they know if they get it wrong on these issues they could easily lose thier job.

@shmiegle - i think the point you are missing from the majority of the replies is that if we (me grisvenor etc) 'believe' you or not is totally irrelevant to your situation. I can actually perfectly understand what you're saying and find the idea of you being easily able to reinstate at Grosvenor with little/no risk to yourself totally plausible...after all you're a member at other casinos and certainly don't seem to be triple mortgaging your house to gamble....

The thing is its actually nothing to do with that thier decision, you could prove beyond 0.1% doubt you dont have a problem with gambling and they still probably wont let you in. Like i said before you are just not worth the risk- uncapped downside pretty much after ypu self excluded twice... that's just a company perspective too - not even your biggest hurdle, put yourself in the shoes of the guy making this call to reinstate you, some thing goes wrong and thus blows up he's 100% gettimg sacked. Why risk it, your business is kind of irrevelent to the grand scheme of things.

Again none of this is personal, none of this is saying its fair, certainly none of this is suggesting you have a gambling problem. This is just facts of the case, I think your days at Grosvenor are probably over, unless you can find someone VERY high up happy to make a call like this, if you convince that person you've got no problem then you probably have a good shot. Middle-level or local level management though i honestly think you arw drawing close to dead.

thank you for the inside information tidbit.
iv heard of this POF situation and I guess there reaches a level of gambling where questions will get asked and checks carried out for money laundering etc

well that wasn't really the main part of my post lol and the source of funds issues start at WAY smaller amounts than the level i mentioned.

broke my new rule about internet forums here and reminded myself why i have it.

best of luck on your reinstatement quest.

[cambridgealex]

What are your chances of being reinstated from Grosvenor if you get caught stealing a £100 chip off your mate while playing roulette? Just asking like.

[tikay]

What are your chances of being reinstated from Grosvenor if you get caught stealing a £100 chip off your mate while playing roulette? Just asking like.

Asking for a friend, presumably?

[Chompy]

What are your chances of being reinstated from Grosvenor if you get caught stealing a £100 chip off your mate while playing roulette? Just asking like.

Think it has to be 'mutually agreed'.

[china mug]

Would it not be in order to have a set format for the odd time that a member of a casino falls foul of the rules or even takes something that is not theres where by if the party out of pocket is prepared to put it down to a one of lapse of good conduct ,possible aided by too much alcohol sold to them by the casino and if a petition to reinstate the former casino member had other members calling for the reinstatement as they are prepared to give the member another chance....

how many members would sign to give a fellow player a chance.
i would

reinstate the luton one..

[nirvana]

Would it not be in order to have a set format for the odd time that a member of a casino falls foul of the rules or even takes something that is not theres where by if the party out of pocket is prepared to put it down to a one of lapse of good conduct ,possible aided by too much alcohol sold to them by the casino and if a petition to reinstate the former casino member had other members calling for the reinstatement as they are prepared to give the member another chance....

how many members would sign to give a fellow player a chance.
i would

reinstate the luton one..

If you've been barred Tom, can I get any free meal and drink tokens you have ?

[4KSuited]

As you would expect, the topic of Will who Talksalot came up at various tables the other night. I suggested that unless we were actually present we should probably cut him a bit of slack, since he was being branded a serious scumbag by a couple of people. I pointed out that drink (and possibly other substances) might have been an influence. Well, f**k me if it wasn't Willie Tann calling me out for trying to justify his actions.

I mentioned glass houses & stones, and all went quiet.

[booder]

 

[UgotNuts]

As you would expect, the topic of Will who Talksalot came up at various tables the other night. I suggested that unless we were actually present we should probably cut him a bit of slack, since he was being branded a serious scumbag by a couple of people. I pointed out that drink (and possibly other substances) might have been an influence. Well, f**k me if it wasn't Willie Tann calling me out for trying to justify his actions.

I mentioned glass houses & stones, and all went quiet.

You just don’t steal people’s money!  Or at all to be honest. Stealing from friends is the nut low. Not a fan of blame it on the achoal. He is a grown man and knew what he was doing. Unfortunately things like this happen all the time in one shape or form. Greed and jealously are key motivators.

Regardless it’s national poker news because of who it is rather than what he has done.

Regarding my relationship with Will, all this really does is mean I wiould just keep a more vigalaint eye out and count my chips before heading to the bathroom.

[china mug]

STRAW POLL
There are loads of reasons to not let a offender back into premises where they have broken rules and there can be a equal amount of reasons to consider and decide to allow the person to re apply and be accepted ..
Is the person in question a asset to the poker community and could there being allowed back in (assuming they want it) act as a living advert to say ...yes he screwed up but we the poker community are not going to punish him totally disproportionately .

So how can players influence the casino to allow him in ,i do not know so as a member of the luton club i can ask the luton managers what is the appeals process that  the decision makers may be influenced by , but i am just one voice as a straw poll how many readers want him to have his casino member ship reconsidered ..

I will start by saying ...yes let him back into the casino...

[UgotNuts]

STRAW POLL
There are loads of reasons to not let a offender back into premises where they have broken rules and there can be a equal amount of reasons to consider and decide to allow the person to re apply and be accepted ..
Is the person in question a asset to the poker community and could there being allowed back in (assuming they want it) act as a living advert to say ...yes he screwed up but we the poker community are not going to punish him totally disproportionately .

So how can players influence the casino to allow him in ,i do not know so as a member of the luton club i can ask the luton managers what is the appeals process that  the decision makers may be influenced by , but i am just one voice as a straw poll how many readers want him to have his casino member ship reconsidered ..

I will start by saying ...yes let him back into the casino...

Why is Will as Asset Tom?

If you steal from Sainsbury’s you will be banned. They have the right to protect their stock. The casino has a duty of care for its other customers. It’s far too soon to be thinking it is unfair that he is banned. I do think he should be allowed back in one day. Just not now. I don’t think that is an over the top reaction.

[celtic]

STRAW POLL
There are loads of reasons to not let a offender back into premises where they have broken rules and there can be a equal amount of reasons to consider and decide to allow the person to re apply and be accepted ..
Is the person in question a asset to the poker community and could there being allowed back in (assuming they want it) act as a living advert to say ...yes he screwed up but we the poker community are not going to punish him totally disproportionately .

So how can players influence the casino to allow him in ,i do not know so as a member of the luton club i can ask the luton managers what is the appeals process that  the decision makers may be influenced by , but i am just one voice as a straw poll how many readers want him to have his casino member ship reconsidered ..

I will start by saying ...yes let him back into the casino...

Why is Will as Asset Tom?

If you steal from Sainsbury’s you will be banned. They have the right to protect their stock. The casino has a duty of care for its other customers. It’s far too soon to be thinking it is unfair that he is banned. I do think he should be allowed back in one day. Just not now. I don’t think that is an over the top reaction.

this