UgotNuts
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« Reply #120 on: February 18, 2015, 11:11:26 AM » |
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Try again for refunds with partypoker support in 1 hour please. Glenn Any update on this Glenn? I tried to contact support this morning and was advised a decision had not yet been made.
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GlennDuskTillDawn
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« Reply #121 on: February 18, 2015, 11:58:00 AM » |
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Hi,
They are collating lists of you that have been in touch as I type this and have the list of all those affected. Will definitely see some definitive movement this afternoon.
Glenn
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*Formerly freshprinceofbetair
I work in the pokers. This does not make me good at pokers.
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Pawprint
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« Reply #122 on: February 18, 2015, 01:37:38 PM » |
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Hi Glenn, On Monday night I late regged for the UKPC Mini once the tournaments were back up and running. I played really badly and didn't make Day 2. Am I entitled to some sort of compensation for not card racking my way to a monster stack ? Cheers
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robyong
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« Reply #123 on: February 18, 2015, 02:23:00 PM » |
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hi gary
they closed my account, refuse to reply to emails, don't ever respond and i have money there. I've sent maybe 12 emails and they just don't reply to me.
i have 0 intention of ever playing on their site again, but i would like my money (even if i have to pay a cash out fee!) whats the best course of action.
I am going to look into this myself, as you have posted it on every thread I've read! This was before DTD but I will try my best anyway for you. I assume you will be under Patrick Leonard and were playing through pokerstategy - leave this with me for 24 hours mate. And I need well know players like you to show me some faith going forward, judge partypoker and DTD from now, that's what I asked for in my blog. Cheers Rob Haha ok great and I'll come to dtd and support next week <3 Pads. Resolved. I have sent you a PM. Cheers Rob
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rotty1964
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« Reply #124 on: February 18, 2015, 04:54:39 PM » |
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Last day of the mini online is tonight so would be nice if it could be sorted before 9.00pm.
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ripple11
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« Reply #125 on: February 18, 2015, 05:05:11 PM » |
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Last day of the mini online is tonight so would be nice if it could be sorted before 9.00pm.
there's one more tomorrow I think
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rotty1964
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« Reply #126 on: February 18, 2015, 05:30:54 PM » |
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Yes your correct , there is another day 1 online tomorrow. Thanks
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UgotNuts
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« Reply #127 on: February 18, 2015, 05:50:54 PM » |
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I have had the tournament returned as Tournament Dollars. I would just like to thank everyone at DTD who helped to make this happen.
Much respect!
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GlennDuskTillDawn
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« Reply #128 on: February 18, 2015, 05:54:48 PM » |
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Hi Glenn, On Monday night I late regged for the UKPC Mini once the tournaments were back up and running. I played really badly and didn't make Day 2. Am I entitled to some sort of compensation for not card racking my way to a monster stack ? Cheers Ensure Pawprint is automatically awarded first place for playing badly and not making Day 2.Unfortunately that one is beyond my control.
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*Formerly freshprinceofbetair
I work in the pokers. This does not make me good at pokers.
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GlennDuskTillDawn
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« Reply #129 on: February 18, 2015, 05:55:16 PM » |
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UPDATE:
Refunds should be being processed as I type.
Glenn
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*Formerly freshprinceofbetair
I work in the pokers. This does not make me good at pokers.
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rotty1964
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« Reply #130 on: February 18, 2015, 06:44:28 PM » |
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Refunded with a token so can play again tonight or tomorrow which is fair enough. Thanks to dtd for sorting this out and fingers crossed no more problems.
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maximus66
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« Reply #131 on: February 18, 2015, 07:19:03 PM » |
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Massive thanks to Gaz and DTD for helping me via email and sorting my refund
Cheers all
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Gary Oakes
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« Reply #132 on: February 18, 2015, 07:45:40 PM » |
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Massive thanks to Gaz and DTD for helping me via email and sorting my refund
Cheers all
No worries, it's what we are here for! Now...get those seats won / Day qualified for.
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maccer2613
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« Reply #133 on: February 18, 2015, 07:58:11 PM » |
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Massive thanks to Gaz and DTD for helping me via email and sorting my refund
Cheers all
No worries, it's what we are here for! Now...get those seats won / Day qualified for. You've obviously not seen him play gary !
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Tomcat12
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« Reply #134 on: February 18, 2015, 09:01:41 PM » |
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Hi
I have just checked my account and not had a refund for Monday nights UKPC mini online day 1 yet. Could someone contact them for me have sent two emails already. Also where are the tickets stored.
Thanks
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