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rotty1964
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« Reply #90 on: February 17, 2015, 08:39:00 PM » |
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Be interesting to see if they can just refund the £165 and start again. I personally will never play anything on partypoker over a 1p initial buy in if they don't. Really hope this gets sorted in a positive fashion.
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bromley04
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« Reply #91 on: February 17, 2015, 08:39:45 PM » |
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Ok well the outcome is that they have said
"Please be informed that I am going to escalate this matter further to our respective team for further review. As soon as more information is available we will get back to you".
So there is some hope...not much but some.
Hopefully, someone much more important than me can get on to them.
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UgotNuts
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« Reply #92 on: February 17, 2015, 08:43:08 PM » |
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Be interesting to see if they can just refund the £165 and start again. I personally will never play anything on partypoker over a 1p initial buy in if they don't. Really hope this gets sorted in a positive fashion.
I think I agree with this sadly..... Whenever I try and talk to the live response team the just boot me off. |
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« Last Edit: February 17, 2015, 08:46:18 PM by UgotNuts »
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maximus66
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« Reply #93 on: February 17, 2015, 08:45:56 PM » |
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I wont be playing the again!!! Almost told the guy on chat to close my account down but resisted as that would totally end my hope of a refunded!! Slim as it may be!
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ripple11
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« Reply #94 on: February 17, 2015, 08:55:59 PM » |
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The UKPC Mini Online Day 1 had 100 runners.
I think 12 went out before the DC, and 12 got through to day 2....so 76 players to sort out.
It seems if you didnt play after the DC and were blinded out, you are going to get tournament dollars of $165.....maybe about a third ish.? (25?)
So you have about 50 players left...
As they are refunding tournament dollars...they will be used again on another day1
Sure some of the 50 players would have paid cash to re enter.....but the goodwill factor?
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George2Loose
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« Reply #95 on: February 17, 2015, 08:58:09 PM » |
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Think they should just refund regardless of whether it was played out or not. Service disruption for this long just isn't fair
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Ole Ole Ole Ole!
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rotty1964
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« Reply #96 on: February 17, 2015, 09:01:58 PM » |
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50x 165 harldy breaks the bank.
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maximus66
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« Reply #97 on: February 17, 2015, 09:02:18 PM » |
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I cant believe they even restarted it after a 90min delay!
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Eso Kral
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« Reply #98 on: February 17, 2015, 09:07:49 PM » |
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Think they should just refund regardless of whether it was played out or not. Service disruption for this long just isn't fair
^^ This I logged back in after longer than some to find one person had hoovered up everyones chips as he was the only one on the table for at least a few minutes and as my screen shot from the disco showed he chipped up by 40-50k in a short time. I am a bit disappointed that no one from DTD has been able to comment yet itt especially as Frankie texted me to say Simon had told him on the phone that all players who had not bust out before the disco would get a refund as I posted itt or another thread for PP |
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Andrew Charles Blacklock - Lived for those he loved and those he loved remember.
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rotty1964
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« Reply #99 on: February 17, 2015, 09:14:09 PM » |
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I am sure if anyone is going to sort this in a positive fair manner D.T.D will.
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arbboy
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« Reply #100 on: February 17, 2015, 09:23:38 PM » |
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dtd always sort this kinda stuff out boys. relax.
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maximus66
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« Reply #101 on: February 17, 2015, 09:26:07 PM » |
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Just heard that anyone who played after the restart will not get a refund
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DingleBelle
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« Reply #102 on: February 17, 2015, 09:27:13 PM » |
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I am feeling confident about this as DTD will sort it.
The problem seems to be that the advisors on the front line have not been told anything.
I am on live chat now and the guy is telling me that there was "no problem with the UKPC Day 1 Mini last night and it played out fine". *bangs head against wall*.
Be patient folks. The DTD statement is out there and they have sorted it. We just need to wait for the message to get to the front line and I am sure it will be resolved.
I was kind of hoping it would be resolved before the 9pm start tonight, but not to be....
B
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ripple11
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« Reply #103 on: February 17, 2015, 09:27:38 PM » |
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Glenn (DTD) on facebook a few mins ago:
I will now spend the evening relaying your feedback to DTD and partypoker management. This may take some time guys but I am working on it...
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GlennDuskTillDawn
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« Reply #104 on: February 17, 2015, 09:28:42 PM » |
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Hi guys,
Refunds will be honoured as described I am communicating with partypoker customer service team now. Please bare with me.
Glenn
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*Formerly freshprinceofbetair
I work in the pokers. This does not make me good at pokers.
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